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Pragmad.sys messing up my computer


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#1 ixcuincle

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Posted 02 June 2010 - 08:46 PM

Was just sitting here today when my computer was downed by a blue screen. I thought nothing of it and turned my computer back on, but the blue screen came back.

Eventually I realized that this is a nasty virus which has taken over, and I'm stumped. I've gone into safe mode repeatedly to try to clense the virus out, I've run Avast and MalawareBytes and Spybot-Search and Destroy. All pick up things, all delete things, but when I log back into Windows the blue screen comes back.

A few things before the blue screen: Loading appears to be normal, then this fake alert shows up in the toolbar and claims that I need anti-viral help. Windows Security Center shows up and says the Antivirus is disabled. Avast claims it can't access the internet. Then the blue screen shows up right after everything loads in startup.

The name of the pest is Pragmad.sys. I've done everything I could to try to get this thing off my system for good. I've deleted traces of it in Windows, I've tried to clean my system with Malawarebytes...but this **** keeps going on whenever I log back in with regular Windows. I've tried to check Google for solutions, but Google just links a bunch of stuff, none of which actually address the issue or mention how to fix the problem. I've tried removing registry logs with Pragmad.sys, deleting the folders it leaves behind in Windows, but no matter what I do, it keeps coming back when I log in with regular Windows.

I'm completely stumped and I'm out of ideas. Can anyone provide any help?

Pragmad.sys is a bad rootkit...so this might be a tough one.

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#2 Orange Blossom

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Posted 02 June 2010 - 09:00 PM

Hello,

It appears that you've got a bad rootkit aboard which will require specialized tools to remove. Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 ixcuincle

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Posted 02 June 2010 - 09:37 PM

I was able to get the DDS logs (I am working on GMER now), but I am doing this all in safe mode. I can't run regular Windows or I will get a blue screen.

Is is OK to run all these programs in safe mode?

Edited by Orange Blossom, 02 June 2010 - 09:47 PM.
Remove unnecessary quote. ~ OB


#4 Orange Blossom

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Posted 02 June 2010 - 09:47 PM

Yes, just let them know why you ran it in safe mode.

~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 Orange Blossom

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Posted 03 June 2010 - 06:26 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/321197/pragmadsys-rootkit-logs/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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