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HijackThis! Log


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#1 icstepec

icstepec

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Posted 06 October 2005 - 07:09 AM

A good friend of mine off in college has gotten her computer bogged down, and I wish to help her so I've told her to do one or two things (see below) and then finally to send me a hijack this log.

I asked her to run trendmicro virus scan, and ad-aware; which she told me she did both; then she sent me the log.

Basically things are getting removed but at restart, she says that all the things are coming back.. I'm decent at finding things in msconfig or in task manager, then researching it online and then removing them per instructions found; but this is my first attempt at looking at a hijackthis log; which I'm using http://hometown.aol.co.uk/jrmc137/hjttutorial/tutorial.htm for instructions.

However, I don't want to screw up - and I can't go through her computer seeing as she's in Illinois and I'm in Tennessee.

If anyone could give any help, I just want to make sure I don't screw up her comp =)

Logfile of HijackThis v1.99.1
Scan saved at 4:18:38 PM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\lockx.exe
C:\Program Files\InetGet\Adperform180safull.exe
C:\program files\180searchassistant\sais.exe
C:\WINDOWS\etb\pokapoka73.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Sarah Estes\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.eza1netsearch.com/sp2.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...ilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...ilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://lp.zango.com/HtmlPages/180sa/180sa_09.htm
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [strtas] lockx.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\InetGet\Adperform180safull.exe
O4 - HKLM\..\Run: [System service70] C:\WINDOWS\\\etb\\pokapoka70.exe
O4 - HKLM\..\Run: [sais] c:\program files\180searchassistant\sais.exe
O4 - HKLM\..\Run: [System service72] C:\WINDOWS\\\etb\\pokapoka72.exe
O4 - HKLM\..\Run: [System service73] C:\WINDOWS\etb\pokapoka73.exe
O4 - HKLM\..\RunServices: [strtas] lockx.exe
O4 - HKCU\..\Run: [strtas] lockx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll
O9 - Extra 'Tools' menuitem: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O18 - Filter: text/html - {3551784B-E99A-474f-B782-3EC814442918} - C:\WINDOWS\system32\qlink32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sophos AutoUpdate Service - Sophos plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 ddeerrff

ddeerrff

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Posted 12 October 2005 - 01:11 PM

Hello icstepec and welcome to BleepingComputer.


Open the Control Panel then double click on Add/Remove Programs. Look for the following and uninstall them if found:

- 180 Search Assistant
- Media Gateway


Download LQfix.exe and place it on your desktop.
- Doubleclick LQfix.exe and click Next > Next > Install.
- Leave the default settings. If you change them, the fix will fail.
- You need an active internet connection, so make sure your you're not blocking any connection now.
- Make sure 'Launch LQfix' is checked. After clicking finish in the install, the fix will start.
- Follow the prompts on the screen.
- Your system will reboot afterwards.
Please be patient during reboot, as some extra operations are taking place.


Start HJT and click on the SCAN button. Put a check mark in front of the following lines if they still show:

O4 - HKLM\..\Run: [strtas] lockx.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\InetGet\Adperform180safull.exe
O4 - HKLM\..\Run: [System service70] C:\WINDOWS\\\etb\\pokapoka70.exe
O4 - HKLM\..\Run: [sais] c:\program files\180searchassistant\sais.exe
O4 - HKLM\..\Run: [System service72] C:\WINDOWS\\\etb\\pokapoka72.exe
O4 - HKLM\..\Run: [System service73] C:\WINDOWS\etb\pokapoka73.exe
O4 - HKLM\..\RunServices: [strtas] lockx.exe
O4 - HKCU\..\Run: [strtas] lockx.exe

O9 - Extra button: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll
O9 - Extra 'Tools' menuitem: Freeprod Toolbar - {77FBF9B8-1D37-4FF2-9CED-192D8E3ABA6F} - C:\Program Files\Freeprod Toolbar\freeprod.dll

O18 - Filter: text/html - {3551784B-E99A-474f-B782-3EC814442918} - C:\WINDOWS\system32\qlink32.dll

With ALL OTHER WINDOWS CLOSED, click on Fix Checked.


Open Windows Explorer (Windows key+e), navigate to and delete the following files and folders (Don't be concerned if they can not be found):

C:\WINDOWS\system32\lockx.exe <--Files
C:\WINDOWS\system32\qlink32.dll

C:\WINDOWS\etb\ <--Folders
C:\Program Files\Freeprod Toolbar\
c:\program files\180searchassistant\


Reboot and post a fresh HJT log. Please report any problems or remaining symptoms.
Derfram
~~~~~~

#3 ddeerrff

ddeerrff

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Posted 26 October 2005 - 03:33 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Derfram
~~~~~~




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