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FakeSpypro?


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#1 djballa

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Posted 01 June 2010 - 10:44 PM

Hi! It seems my computer has been stricken by something pretty bad. Security pop-ups incessantly kep occuring, telling me I'm infected but a Trojan entitled FakeSpypro and it keeps opening up my Windows Defender and also telling me that every program I try to open cannot be opened due to a corruption of its associated .exe or .dll file. So when I try to run Spybot Search and Destroy or my AVG anti-virus, they won't run. Also, when I open Internet Explorer it no longer displays the webpage, it just says the page cannot be displayed and recommends I purchase a security download. The only way I can post this message is by using my other laptop. Is there anything I can do about this? If I need to download/install certain things on the infected computer, I guess I could possibly download it on this laptop and transfer it to the other one with a thumb drive. Any help would be greatly appreciated. Thank you!

Edited by djballa, 01 June 2010 - 10:48 PM.
Moved from XP ~BP


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#2 boopme

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Posted 02 June 2010 - 12:29 PM

Hello let's see if we can get some relief with this.

You need to do all the steps as some pertain to your issue..
Please follow our Removal Guide here Remove Antispyware Soft (Uninstall Guide)
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Edited by boopme, 02 June 2010 - 12:30 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 djballa

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Posted 03 June 2010 - 09:23 AM

Hi, and thanks for the quick response! I went through the removal procedure and I can now connect to the internet again and no more mayhem (so far)! Thank you so much! The malwarebytes log is posted below - please let me know if there is anything else I should/need to do. Thanks so much again!!

Scan type: Full scan (C:\|I:\|)
Objects scanned: 365656
Time elapsed: 1 hour(s), 21 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vyssdgrw (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vyssdgrw (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\DJ Petro\Local Settings\Application Data\fwwngkckt\vlhkeoktssd.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\DJ Petro\Local Settings\Application Data\asam.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\DJ Petro\Local Settings\Application Data\syssvc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\DJ Petro\Local Settings\Temp\7054463.484726918.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\herjek.config (Malware.Trace) -> Quarantined and deleted successfully.

#4 boopme

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Posted 03 June 2010 - 09:36 AM

Hello, excellent!!
Due to the nature of this malware we should also do these.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 djballa

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Posted 03 June 2010 - 10:46 PM

Hi! So I did as you said and the SUPER scan came back clean! However, the malwarebytes scan noticed 3 more threats, so I had it remove them. The computer is showing me no lingering effects as of right now so it seems good! Anything else you recommend I should do? Many, many thanks for your help so far!!!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/03/2010 at 10:20 PM

Application Version : 4.38.1004

Core Rules Database Version : 5025
Trace Rules Database Version: 2837

Scan type : Complete Scan
Total Scan Time : 09:47:18

Memory items scanned : 273
Memory threats detected : 0
Registry items scanned : 7470
Registry threats detected : 0
File items scanned : 227246
File threats detected : 0


-------------------------------------------------------------------------------


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4168

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

6/3/2010 11:15:21 PM
mbam-log-2010-06-03 (23-15-21).txt

Scan type: Full scan (C:\|)
Objects scanned: 254004
Time elapsed: 49 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{92B97F97-5025-4FF0-884A-7BD3987824E4}\RP64\A0020304.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{92B97F97-5025-4FF0-884A-7BD3987824E4}\RP64\A0020305.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{92B97F97-5025-4FF0-884A-7BD3987824E4}\RP64\A0020306.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#6 boopme

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Posted 04 June 2010 - 09:15 AM

Hi,BC was down for maintenance till late.. We will remove those last few found in our last step. Let's just get an online scan first.


ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 djballa

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Posted 08 June 2010 - 02:27 PM

Scan came back clean I think. Here ya go!

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=6a295d1a74d7b148ad19cf6143153a82
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-06-08 07:17:15
# local_time=2010-06-08 03:17:15 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1026 16777177 100 100 36888627 37093236 0 0
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=113711
# found=0
# cleaned=0
# scan_time=11188

#8 boopme

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Posted 08 June 2010 - 02:32 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 djballa

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Posted 08 June 2010 - 09:59 PM

Done and done! Thank you so much for all your help. Anything else for me to do or am I all set?

#10 boopme

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Posted 08 June 2010 - 10:07 PM

Your welcome from all of us here. Please take a look at our quietman7's

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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