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Files and Folders are missing in my external hardrive


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#1 neosoul009

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Posted 01 June 2010 - 07:33 PM

I have a problem with my external hard drive. The files and folders are missing. But if you go to the properties of the external hd,it shows the that there are files in there because there have a used space there.I have many files in that hard drive and i must retrieve the files. Can anyone help me with this?

Edited by neosoul009, 01 June 2010 - 08:03 PM.


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#2 ReviverSoft

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Posted 01 June 2010 - 08:08 PM

Assuming you have tried the Windows Safe Mode, you could use a linux-based Live CD, like Knoppix to access your hard disk's contents.

Steps to follow:

1. Download the Knoppix ISO image file
2. Burn the image file onto a disc
3. Change your boot option, to load from the CD/DVD drive first
4. Insert the Knoppix disc
5. Connect your external hard disk
6. Reboot and wait for Knoppix to start up
7. Access the contents of your drive and recover the data

Edited by ReviverSoft, 01 June 2010 - 08:08 PM.

ReviverSoft - Happy to help!

#3 neosoul009

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Posted 01 June 2010 - 08:48 PM

You mean this disk will automatically transfer my files into a disk?




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