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Help! There are attempts to redirect my IE8 browser among other things


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#1 Passion4Muzik

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Posted 31 May 2010 - 12:08 PM

The first time I noticed a problem was about two days ago when I was using google. I clicked on one of the search results and the page that popped had nothing to do with the link I clicked. Shortly afterward, I started getting the fake anti-virus pop up and screens. I dealt with it before, so I downloaded Norton and managed to do a scan and also do a scan with the windows malicious software removal tool. Norton detected trojans and "removed them" and so did the windows tool, but I'm still having the following problems:

* Norton is blocking attacks that happen frequently.
* When doing searches, clicking on search research links still results in redirects and attempted redirects
* Sometimes the audio is disabled and I have to go in services to start it again
* I get errors whenever I attempt to do a windows update
* I tried to do system restore and all of a sudden my virtual memory was low and the system restore seemed to be "stuck"
* My system does not turn off as it is set up to do in the power options
* When I leave my computer for a long period of time (a few hours), internet explorer no longer displays pages and I have to restart in order to use it again

Where do I go from here?

Moved from XP to more appropriate Am I Infected forum ~ Hamluis.

Edited by hamluis, 31 May 2010 - 12:29 PM.


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#2 Budapest

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Posted 04 June 2010 - 10:32 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Passion4Muzik

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Posted 06 June 2010 - 12:58 PM

I read these same directions from someone else's post and I already used malwarebytes to do a scan. My computer is still having issues, but here is the first log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4166

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/3/2010 1:00:01 AM
mbam-log-2010-06-03 (01-00-01).txt

Scan type: Quick scan
Objects scanned: 144417
Time elapsed: 51 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 28
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{39a06023-57e4-434c-a11d-d9da1d2ff07f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\efcdsiys (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{39a06023-57e4-434c-a11d-d9da1d2ff07f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e4a04a1-a24d-45ae-aca4-949778400813} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{ff46f4ab-a85f-487e-b399-3f191ac0fe23} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{63334394-3da3-4b29-a041-03535909d361} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7545d8c8-f53c-4e2f-8fa0-d248ef4a6e61} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8b27cc68-110c-46a9-80d3-f3107de6eb98} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{15421b84-3488-49a7-ad18-cbf84a3efaf6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\testCPV6.dll (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SpeedRunner (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SpeedRunner (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\{F9197A7E-CE10-458e-85F8-5B0CE6DF2BBE} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_CMDSERVICE (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\host (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\id (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\13343084 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\Muzik\Application Data\speedrunner (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
C:\Program Files\Temporary (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Webtools (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\121973 (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32 (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\efcDSIYs.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\13343084\13343084.glu (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\13343084\pc13343084cnf (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\13343084\pc13343084ins (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon\domains.txt (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon\log.txt (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\Muzik\Application Data\speedrunner\config.cfg (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32\local.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32\user.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32\user.ds.lll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Muzik\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\41.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\IS15.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wnscpsv.exe (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BM4f7bf73b.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM4f7bf73b.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\herjek.config (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\pskt.ini (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 Budapest

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Posted 06 June 2010 - 04:14 PM

Please run the Malwarebytes scan again and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Passion4Muzik

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Posted 08 June 2010 - 09:47 PM

I ran the new scan. I also installed Norton as soon as I had the first problems and it shows I am constantly under attack. Norton stated I have a virus that has to be manually removed: intelppm.sys (Backdoor.Tidserv!inf).

Here is my last Malewarebytes scan:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4166

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/7/2010 6:36:08 AM
mbam-log-2010-06-07 (06-36-08).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 214343
Time elapsed: 3 hour(s), 52 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Passion4Muzik, 08 June 2010 - 10:07 PM.


#6 Budapest

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Posted 08 June 2010 - 10:12 PM

Try this:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Passion4Muzik

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Posted 12 June 2010 - 12:44 PM

The scan took about 3 seconds and there was nothing found. Is it supposed to be that quick? The instructions from Norton for removing the trojan state that I have to run the Windows recovery disc, but I don't have one.

Edited by Passion4Muzik, 12 June 2010 - 12:46 PM.


#8 Budapest

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Posted 12 June 2010 - 06:02 PM

This is going to require a more in-depth look. Please follow these instructions:

http://www.bleepingcomputer.com/forums/t/323348/i-think-im-infected-but-with-what/
The power of accurate observation is commonly called cynicism by those who haven't got it.

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