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Blue Screen error after Spybot removed 3 problems


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2 replies to this topic

#1 Familyof6

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Posted 31 May 2010 - 10:47 AM

So, I am totally new to this forum, but have a problem that I can't figure out. I am running XP and started getting google redirector signs, so started running different malware to try and fix. Malwarebytes removed Rogue.AntivirusSuite.Gen and several Trojan.Downloader problems but I still had the google redirect problems. Malwarebytes came up clean after the first removal, so I started trying other spyware. Adware-nothing, so I tried Spybot and it found 3 more, MS.Windows.App.Firewall and another one. I also updated to IE 8. After IE 8 and the spybot removal I got the bsod. I went into recovery mode and ran chkdsk /r and it cleaned a some files, but still no start up in any mode. I am not sure what to do next. Please help.
Thanks.

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#2 Elise

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Posted 05 June 2010 - 06:20 AM

Hello there, lets see if we can find the cause for this problem smile.gif

I will move this topic to a more appropriate forum.

On a clean computer please download OTLPE (filesize 120,9 MB)
  • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Your system should now display a REATOGO-X-PE desktop.
  • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
  • Double-click on the OTLPE icon.
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

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Posted 10 June 2010 - 06:20 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft





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