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Windows 7 rebooting constantly


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#1 Scott E.

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Posted 30 May 2010 - 09:25 PM

Within the last 2 days my 5 month old Toshiba laptop has started to reboot CONSTANTLY. In fact, it has done it twice as I tried to post this. Sometimes there is a BSOD, sometimes there isn't. Sometimes Windows comes up with the "hey, you had a crash!" message and sometimes (normally) it doesn't. Here is the BSODview report I just ran:

==================================================
Dump File : 053010-24585-01.dmp
Crash Time : 5/30/2010 9:52:41 PM
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`00000091
Parameter 2 : 00000000`00000002
Parameter 3 : fffffa80`0578d860
Parameter 4 : 00000000`00000000
Caused By Driver : vsdatant.sys
Caused By Address : vsdatant.sys+10997
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\053010-24585-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 053010-21684-01.dmp
Crash Time : 5/30/2010 5:24:57 PM
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`00000091
Parameter 2 : 00000000`00000002
Parameter 3 : fffffa80`096feb60
Parameter 4 : 00000000`00000000
Caused By Driver : vsdatant.sys
Caused By Address : vsdatant.sys+10997
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\053010-21684-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 051810-27861-01.dmp
Crash Time : 5/18/2010 9:59:38 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`054b4a20
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`0cc75010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\051810-27861-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 022610-30997-01.dmp
Crash Time : 2/26/2010 3:37:45 AM
Bug Check String :
Bug Check Code : 0x00000135
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`093426d0
Parameter 3 : fffff880`03d802c0
Parameter 4 : fffff8a0`001bc180
Caused By Driver : vsdatant.sys
Caused By Address : vsdatant.sys+8a2c0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\022610-30997-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 020510-30045-01.dmp
Crash Time : 2/6/2010 12:52:43 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`054b5a20
Parameter 3 : fffff800`00ba2748
Parameter 4 : fffffa80`09e75520
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\020510-30045-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 013110-28719-01.dmp
Crash Time : 1/31/2010 11:45:45 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000258
Parameter 3 : fffffa80`05501b60
Parameter 4 : fffff800`00b9c4d0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+77dda
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\windows\Minidump\013110-28719-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

I have also run Malwarebytes, AVG, Spybot S & D and Spyware Blaster and all have come up clean. The only think I have installed is Java 6.20. When Firefox starts up I get this error for java script:

Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIDOMJSWindow.setTimeout]

I have uninstalled Java and the laptop still reboots. Please help...thanks in advance.

edit: This has happened since I have been staying at a hotel on an unsecured network but I am still running ZA firewall on top of the aforementioned spyware/adware/AV

Edited by Scott E., 30 May 2010 - 09:30 PM.


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#2 keyboardNinja

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Posted 30 May 2010 - 09:35 PM

The vsdatant.sys file shown in the BlueScreenView dumps is a ZoneAlarm file. Apparently, it is crashing your computer.

I recommend uninstalling ZA using Revo Uninstaller.
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#3 Scott E.

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Posted 31 May 2010 - 07:39 AM

Do you recommend reinstalling it afterwards or is there some other Firewall I should be using? I have two desktops at home running ZA and have never had an issue with it. :huh:

#4 Scott E.

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Posted 01 June 2010 - 12:10 AM

Got home, connected with my home network and I have no issues save for the java error when I start FF. Any ideas on that?

#5 keyboardNinja

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Posted 04 June 2010 - 03:25 PM

Humph....no clue. :huh:

If you're having browser problems, post in the Web Browsing/Email and Other Internet Applications sub-forum. :huh:
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#6 egarrim

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Posted 10 June 2010 - 02:26 AM

The vsdatant.sys file shown in the BlueScreenView dumps is a ZoneAlarm file. Apparently, it is crashing your computer.

I recommend uninstalling ZA using Revo Uninstaller.

Hi there, i had a simular problem wth my new Win 7 Prof system back in Feb. Only had the pc a few days and was slowly adding software i like to use when tyhe MC started to crash. First time it lasted 20Mins, i rebooted the it lasted a few mins etc etc. I looked at what was my last installation and it was Zone Alarm. So i managed to have the system running long enough to uninstall Zone Alarm and hey presto< problem solved. I always used Zone Alarm before on other systems and was OK apart from some update problems with Vista. My system has been running OK now for several months with no issues. It must have been ZA!

Edited by egarrim, 10 June 2010 - 02:50 AM.


#7 thedon57

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Posted 10 June 2010 - 02:45 AM

Hi have you tried avast i find it far better than zone alarm and it does not freeze or slow computer down
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit

#8 keyboardNinja

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Posted 11 June 2010 - 10:09 AM

thedon57, in this case, we are referring to ZoneAlarm's firewall, not anti-virus.

I have seen ZA's firewall cause trouble on quite a few PC's...uninstalling it fixes it.
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#9 egarrim

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Posted 12 June 2010 - 03:39 AM

Yes i was also refering to ZA Firewall. The update i was talking about was when a newer version was released and then what happens is it wont install over older version although that is what is recommended. (To retain your settings)




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