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Google Redirect Virus (Repost from Win 7 Board)


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9 replies to this topic

#1 ZeroCelsius

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Posted 30 May 2010 - 07:14 PM

Alright, I'm sure you get a bunch of these, but I think I have the GRV. I've searched all over the net for fixes, and even read 5 some different threads on this forum about it, but can't get a fix to work. It's not horribly intrusive, and only redirects intermittently, but it's still a problem. I'm using 64-bit Win 7, which is an issue cause 9 of 10 rootkit scanner programs on the net for this virus don't work for this OS. I'm a proficient user, and I'm comfortable with installing new programs, or manually modding my registry. Please help me if you can. :thumbsup:

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#2 skooper

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Posted 30 May 2010 - 10:13 PM

I had the dreaded Google Redirect Virus and have been hunting around the past few days trying everything recommended. I tried everything with the exception of ComboFix because I was hesitant to use it without assistance because I'm not real savvy.

However, I ran across this recommendation on another board and tried it and it worked! ...well, so far.

I was also having problems accessing the Microsoft windowsupdate sites and also receiving my auto updates. I had the icon in the notification are in the task bar but it was stuck on 0% and was frozen pertaining to receiving any new updates. I've heard that this is caused by the same infection as the Google Redirect problem.

Here is what I ran and it has cleared both problems immediately: TDSSKiller

It's in a zip file so you'll have to extract it and then run it.

No, I'm not passing on another virus! Like I say, I was so frustrated because I've spent the last two days playing for hours with downloading and running every free malware program I could find and nothing worked. This did. I'm thrilled, to say the least because I was about to throw the computer out the window.

Edited by skooper, 30 May 2010 - 10:21 PM.


#3 ZeroCelsius

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Posted 31 May 2010 - 03:46 AM

Yeah, that's one of those ones that I was talking about, the ones that don't run on Win 7 or a 64 bit system or whatever. I tried it already.

#4 skooper

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Posted 31 May 2010 - 07:31 PM

Sorry about that! I was so excited that something finally worked for me, I didn't take the time to look back at your previous posts.

#5 cryptodan

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Posted 02 June 2010 - 11:11 PM

Can you please download the following:

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Edited by cryptodan, 02 June 2010 - 11:12 PM.


#6 ZeroCelsius

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Posted 05 June 2010 - 12:46 PM

Running MBAM now, will post when I've run both.

It's already found 4 positives, so it's looking good so far.

Edited by ZeroCelsius, 05 June 2010 - 12:47 PM.


#7 ZeroCelsius

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Posted 05 June 2010 - 08:25 PM

Downloaded and ran both. MBAM found 9 nasty looking ones, quarantined and deleted them all. SAS found 30 offenders, but they were all just tracking cookies. They got removed as well. I've been surfing the net, and so far everything seems to be shipshape. Thanks for the help!

#8 cryptodan

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Posted 06 June 2010 - 03:07 AM

Can you post the logs?

#9 ZeroCelsius

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Posted 06 June 2010 - 03:35 AM

Urgh, wish you had asked sooner, after they removed the stuff I uninstalled them -_-

#10 ZeroCelsius

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Posted 16 September 2010 - 02:30 AM

It probably doesn't matter anymore since it's been this long with no problems, but I was looking through my AppData folder and found a .txt log for MBAM.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4170

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/5/2010 10:54:56 AM
mbam-log-2010-06-05 (10-54-56).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 386637
Time elapsed: 1 hour(s), 33 minute(s), 5 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
C:\Users\Allen\AppData\Roaming\msplyi4d\msplyi4d.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
C:\Users\Allen\Local Settings\Application Data\Desktop Cleanup Wizard\dskclean.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\msplyi4d (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\desktop cleanup wizard (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Allen\AppData\Roaming\msplyi4d (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Allen\AppData\Roaming\msplyi4d\msplyi4d.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Crimsonland\Uninstall.exe (Malware.Packer.Krunchy) -> Quarantined and deleted successfully.
C:\Users\Allen\AppData\Roaming\msplyi4d\config.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Allen\Local Settings\Application Data\Desktop Cleanup Wizard\dskclean.dll (Trojan.Agent) -> Delete on reboot.




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