I have some serious virus infections on my computer. I have followed the basic procedures as you have advised others including Super Anti Spyware, and MalwareBytes...but for some reason, the viruses always return. The two main problems are the Antivirus Soft and the Results5 redirect/hijacker in google. Recently, I installed Norton antovirus, and it keeps detecting a Tidserv backdoor hijacker trying to gain access.... I have noticed that the viruses become re-activated sometimes when I visit a website such as MapQuest.....
I called a professional "virus removal company" and they said my best option is to reinstall all my original software.....and wipe my computer clean, but I am wondering if there is another way?
Please, please help!!
Edited by Orange Blossom, 30 May 2010 - 06:45 PM.
Move to AII forum as no logs posted and prep. guide not followed. ~ OB