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Computer slows down/ malwarebytes wont install


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#1 slacker27

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Posted 29 May 2010 - 06:14 PM

Recently my computer has started to run slow, it runs fine for a while and quickly slows down. I tried installing malwarebytes but I gave me errors.

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#2 chromebuster

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Posted 29 May 2010 - 06:53 PM

Hi,
Do you remember the exact errors that the program gave you in your attempts to install it? Were they errors that could have even a slight possibility of being fake, or were they errors listed in the Mbam help document? sometimes these can happen on either situation, but a little more detail may help the rest of the folks here to determine what might be going on. It might not even be malware slowing you down. Hope I can help,


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#3 slacker27

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Posted 30 May 2010 - 07:13 PM

I get various errors on different times during install


MBAM_ERROR_EXPANDING_VARIABLES (0,9)

MBAM_ERROR_LOAD_DATABASE (3,0)

MBAM_ERROR_MISSING_FILE (3,0, mbamswissarmy.sys)

#4 slacker27

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Posted 03 June 2010 - 03:47 AM

My computer seems to work fine at first but then the Comp slows down. I can't seem to figure out what to do

Edited by Orange Blossom, 03 June 2010 - 06:23 PM.
Merged topics. ~ OB


#5 chromebuster

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Posted 05 June 2010 - 09:00 PM

Hi,
Those to me look like errors which are in the program's help file. You can find it in the program's main directory. if you find that one of the errors is not listed there, then you can take it to the malwarebytes folks on their forum and that way they can investigate.

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#6 boopme

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Posted 05 June 2010 - 09:44 PM

Hello we cab try a couple things here..

This routine will confirm that Internet Explorer is set to the Online mode.
Click on START - RUN and Copy/Paste the following into the run line (On Vista you can use the Search line) and click OK

REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f

OR
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.



Or run these first then try MBAM again,.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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