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help Cant get on computer


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#1 littleprincess

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Posted 29 May 2010 - 10:36 AM

Hi,
I cant do anything on the computer. It comes up saying security alert and wants you to purchase their anti spyware. I have malewarebytes on it and get get it to run. When clicking on anything it tells you that file in infected. I cant get it to open in safe mode at all! Any help please????

Edited by hamluis, 29 May 2010 - 01:39 PM.


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#2 hamluis

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Posted 29 May 2010 - 01:49 PM

For future reference: BC Removal Guides. The button on the right will allow you to insert the name of a particular malware agent...and see if there is an appropriate removal guide.

I am moving your post from XP to a more appropriate malware removal forum. From this point on, please take all instructions/directions from appropriate BC personnel. These personnel will be easily identifiable as members of the BC staff.

Louis




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