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Google Redirects + Driver Problems (maybe unrelated?)


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2 replies to this topic

#1 NYCNative (Brian)

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Posted 29 May 2010 - 05:27 AM

A few days ago, I got the antispyware soft virus.

I couldn't get Software Doctor to work (it looked like it wanted me to pay for it) and was having problems with getting Malwarebytes to run properly with the virus so I removed it manually downloading an app specific for that purpose that shut it down (I cannot find it now but it and did the trick - will look harder if that seems important) and then used the "Manual Removal" instructions I found here:

hxxp://www.2-viruses.com/remove-antispyware-soft

That nastiness was supposedly behind me but I am dealing with Google search results redirecting me to other sites and sometimes my IE will just go to a website seemingly without any prompting - it went to onlyspecialoffers.info just a minute or so ago. The Google redirect issues are also affecting my Firefox - I just tried this search:

hxxp://www.google.com/search?q=antispyware+soft&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

I went to the third link listed which should be:

hxxp://www.spywareremove.com/removeAntiSpywareSoft.html]
Instead it went to the following link and subsequent redirects:

hxxp://icfkaiser.com/search.php

hxxp://shopcompareus.com/ac/search.php?phrase=Antispyware%20Soft&uid=536e4bdab77e644af6d47735f4589eab&kuid=ca4366e6f13e65e4b3941b89d7e5017b&src=ads&partner=se1-93705

Malwarebytes does not find anything. I am running a scan with AdAware right now.

On top of that, this could be unrelated but at this point I don't know...

My computer lost power Thursday morning and when it came back on, it would not connect to the internet (I use Comcast) nor would any sounds come out of the computer. Unable to check the net, I assumed that the sudden turning off of the machine affected some of the drivers so I did a System Restore to the day before. It worked to get the sound back, but not the internet (it kept saying limited connectivity and Repair wouldn't work).

I tried to Restore to an older point in the week but it restarted and said it was unable to do that so I then went to cancel the last restore and even though at that point it was supposedly the same way I started, I got sound and connected to the net without problems (aside from the Google redirects above, that is).

Yesterday I did a normal restart via Logmein.com from my job and was unable to reconnect. When I got home, I saw that the internet was again not working. Once again I did a system restore to Thursday and once again the net and sound didn't work but once again I cancelled the restore and it came back working fine (aside from the redirect issues).

Are these two things related? AdAware is still scanning but still hasn't found anything. I would run Malwarebytes again but it gave me a clean bill of health the last time. Any suggestions?!?

I am using Windows XP and I know more about computers than the average person but I am not able to work in the IT field or anything... smile.gif

QUOTE(NYCNative (Brian) @ May 29 2010, 06:27 AM) View Post
...I removed it manually downloading an app specific for that purpose that shut it down (I cannot find it now but it and did the trick - will look harder if that seems important)
I just checked and the program that shut down the virus so I could remove it manually is called rkill.com and in a bit of serendipity, I actually downloaded it from bleepingcomputers.com! thumbup2.gif

I ran HiJackThis! and uploaded the log file here if that is of assistance.

Ad Aware finished running and it found something.
Log is saved here.

Merged 4 posts. and since an HJT log is linked to, moving to log forum. ~ OB
Bump removed. Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump. ~BP

Edited by Budapest, 30 May 2010 - 05:42 PM.
Deactivate links. ~ OB


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#2 schrauber

schrauber

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Posted 31 May 2010 - 02:00 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

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Posted 04 June 2010 - 02:28 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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