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redirect virus


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#1 pigfoot

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Posted 29 May 2010 - 03:10 AM

I think I have some kind of redirect virus. When I do a search on yahoo or google it redirects to a different search result. I am trying to install SUPERANTISPYWARE program but it will not let me install updates. It comes a popup saying my firewall might be causing this. But I tried with firewall off and it still wont update. I tried malware bytes a few days ago but it did not help much. I also tried spybotsearch and destroy. Do I need to run something in safe mode to get this to work? Which user do I need to be on when I do the scan?

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#2 pigfoot

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Posted 22 June 2010 - 03:28 AM

you mean to tell me I get no help on this matter?

#3 quietman7

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Posted 22 June 2010 - 09:20 AM

Sorry for the delayed response but staff members are all volunteers who assist other members as well as you when time permits. Unfortunatley, this means sometimes a topic thread will get overlooked when requests for assistance get backed up.

Please follow these instructions: How to remove the TDSS, TDL3 rootkit using TDSSKiller

If that does not work, then download Norman TDSS Cleaner and save to your Desktop.
  • Double-click on Norman_TDSS_Cleaner.exe to run the tool.
  • Read the agreement and click Accept.
  • When the program window opens, click Start scan.
  • After the scan has finished, a log file named NFix_date_time (i.e. NFix_2009-06-22_07-08-56.log) will be created on your desktop with the results.
  • Copy and paste the contents of that file in your next reply.

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