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Popups and other computer problems


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17 replies to this topic

#1 mambroz

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Posted 04 October 2005 - 07:10 PM

I am posting my hijack this log to hopefully solve my computer problem. I was having problems on my computer w/ excessive popups and I tried fixing the problem based on the solution you provided me in a previous log. Here is my logfile: Thank you for any help you provide.

Logfile of HijackThis v1.99.1
Scan saved at 6:09:47 PM, on 10/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\MATTAM~1\LOCALS~1\Temp\Temporary Directory 3 for HijackThis.zip\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

BC AdBot (Login to Remove)

 


#2 sUBs

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Posted 10 October 2005 - 04:13 AM

Hello & welcome to Bleepings

Your log appears to be clean but let's take a deeper look..

Download SilentRunners.vbs - Right click & choose Save As... SilentRunners.vbs

Before proceeding, disable any anti-virus or anti-spyware programs that may block/disable scripts
Double-click SilentRunners.vbs to run it. This will take a few minutes.
When it's done, you'll receive the prompt "All Done!". It will create a file called "Startup Programs". Post ALL its contents here in your next reply.


Download StartDreck

Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'

Uncheck the following boxes only:
System/Running Process -> List Modules
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'

Press 'Save' and select the location to save the log file (default is the same folder as the application)


Go to HijackThis> Config> Misc Tools
Checkmark/tick 'list also minor sections (full)'
Click the 'Generate StartupList log' button
Post the log in your next reply

Also Perform an online scan with Internet Explorer with Panda ActiveScan
  • Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  • Click Scan Now
  • Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



I require these logs in your next reply:

Silent Runners
StartDreck
StartUplist
Panda's report
Fresh HJT log


I would also like you to describe a bit about the pop ups you've been receiving.

#3 mambroz

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Posted 11 October 2005 - 08:48 PM

Thank you very much for your assistance.

I would like to describe the problems I've been having....

My original problem was that I had a large amount (58) popups that my popup blocker was blocking. I figured this had to be slowing my machine down some. So in the last log I posted to this website (Nov 2004), I was assisted in ridding my computer of a virus and at the same time, the steps I followed eliminated all the popups from my computer. So I thought I'd try the same process again, but I may have deleted some important files in "Step 3" after running Hijack this, checking a few entries, and pressing "fix." After that step, I was unable to follow the rest of the steps. So I stopped. Now I'm having problems where my computer won't print, I cannot listen to music (mp3s or cds), and another problem is when I'm in yahoo mail, I cannot reply to or delete emails. I also have problems with my toolbar when I minimize a window and it does not "dock" in my toolbar. Another problem is that I cannot copy and paste files in windows explorer.

I've attached a new hijack log because I realized that the last log I ran, the .exe file was in the "temp" directory. I will send this posting to you and then follow the steps you directed me to. Thanks again!

Logfile of HijackThis v1.99.1
Scan saved at 7:32:25 PM, on 10/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

#4 sUBs

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Posted 11 October 2005 - 09:19 PM

If I read you right, you did some random HJT fixing on your own. Is that correct?

If so, start HijackThis & go to Config > BackUps (... HJT creates backups of entries which it has done)
Select the fixes which you did & choose Restore
Then reboot your computer & post a new HJT log.

#5 mambroz

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Posted 11 October 2005 - 09:24 PM

Here are the results of the steps you suggested:

Silent Runners:
....I downloaded this program, clicked "run" but nothing happened. I tried several times w/ no luck. I was not sure if my Mcaffee Virus scan was causing silent runners not to run, but I was unable to even open my virus scan to see if it was on or not.

Startdreck:
....Here's my log:

StartDreck (build 2.1.7 public stable) - 2005-10-11 @ 20:05:10 (GMT -06:00)
Platform: Windows XP (Win NT 5.1.2600 Service Pack 2)
Internet Explorer: 6.0.2900.2180
Logged in as Matt Ambroziak at MAMBROZIAK

»Registry
»Run Keys
»Current User
»Run
»RunOnce
»Default User
»Run
»RunOnce
»Local Machine
»Run
*DwlClient=C:\Program Files\Common Files\Dell\EUSW\Support.exe
*MCUpdateExe=C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
*MCAgentExe=c:\PROGRA~1\mcafee.com\agent\mcagent.exe
*VSOCheckTask="C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
*VirusScan Online=C:\Program Files\McAfee.com\VSO\mcvsshld.exe
*TkBellExe="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
*MoneyStartUp10.0="C:\Program Files\Microsoft Money\System\Activation.exe"
*QuickTime Task="C:\Program Files\QuickTime\qttask.exe" -atboottime
*OASClnt=C:\Program Files\McAfee.com\VSO\oasclnt.exe
+OptionalComponents
+MSFS
*Installed=1
+MAPI
*Installed=1
*NoChange=1
+MAPI
*Installed=1
*NoChange=1
»RunOnce
»RunServices
»RunServicesOnce
»RunOnceEx
»RunServicesOnceEx
»File Associations (CR)
+.bat
*batfile="%1" %*
+.com
*comfile="%1" %*
+.exe
*exefile="%1" %*
+.hta
*htafile=C:\WINDOWS\System32\mshta.exe "%1" %*
+.htm
*htmlfile="C:\Program Files\Internet Explorer\iexplore.exe" -nohome
+.html
*htmlfile="C:\Program Files\Internet Explorer\iexplore.exe" -nohome
+.js
*JSFile=%SystemRoot%\System32\WScript.exe "%1" %*
+.jse
*JSEFile=%SystemRoot%\System32\WScript.exe "%1" %*
+.pif
*piffile="%1" %*
+.reg
*regfile=regedit.exe "%1"
+.scr
*scrfile="%1" /S
+.txt
*txtfile=%SystemRoot%\system32\NOTEPAD.EXE %1
+.vbs
*VBSFile=%SystemRoot%\System32\WScript.exe "%1" %*
+.vbe
*VBEFile=%SystemRoot%\System32\WScript.exe "%1" %*
+.wsh
*WSHFile=%SystemRoot%\System32\WScript.exe "%1" %*
+.wsf
*WSFFile=%SystemRoot%\System32\WScript.exe "%1" %*
+.lnk
`lnkfile= [key or value does not exist]
»Active Setup (LM)
+Internet Explorer/>{26923b43-4d38-484f-9b9e-de460746276c}
*StubPath=%systemroot%\system32\shmgrate.exe OCInstallUserConfigIE
+Browser Customizations/>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
*StubPath=RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP
+Outlook Express/>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}
*StubPath=%systemroot%\system32\shmgrate.exe OCInstallUserConfigOE
+Themes Setup/{2C7339CF-2B09-4501-B3F3-F3508C9228ED}
*StubPath=%SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
+Microsoft Outlook Express 6/{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
*StubPath="%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install
+NetMeeting 3.01/{44BBA842-CC51-11CF-AAFA-00AA00B6015B}
*StubPath=rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT
+Internet Explorer/{4b218e3e-bc98-4770-93d3-2731b9329278}
*StubPath=%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection MarketplaceLinkInstall 896 %systemroot%\inf\ie.inf
+Windows Messenger 4.7/{5945c046-1e7d-11d1-bc44-00c04fd912be}
*StubPath=rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser
+Microsoft Windows Media Player/{6BF52A52-394A-11d3-B153-00C04F79FAA6}
*StubPath=rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf,PerUserStub
+Address Book 6/{7790769C-0471-11d2-AF11-00C04FA35D02}
*StubPath="%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
+Windows Desktop Update/{89820200-ECBD-11cf-8B85-00AA005B4340}
*StubPath=regsvr32.exe /s /n /i:U shell32.dll
+Internet Explorer 6/{89820200-ECBD-11cf-8B85-00AA005B4383}
*StubPath=%SystemRoot%\system32\ie4uinit.exe
»Browser Helper Objects (LM)
*AcroIEHelper.AcroIEHlprObj.1/{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
`InprocServer32=C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
*Google Toolbar Helper/{AA58ED58-01DD-4d91-8333-CF10577473F7}
`InprocServer32=c:\program files\google\googletoolbar2.dll
»Internet Explorer
»Current User
*Default_Page_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
*Default_Search_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
*Local Page=C:\WINDOWS\system32\blank.htm
*Search Page=http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
*Start Page=http://www.yahoo.com/
*CustomizeSearch=http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
+SearchUrl
*provider=
»Default User
*Default_Page_URL=http://www.dellnet.com
*First Home Page=http://www.dellnet.com
*Start Page=http://www.dellnet.com
»Local Machine
*Default_Page_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
*Default_Search_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
*Local Page=%SystemRoot%\system32\blank.htm
*Search Page=http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
*Start Page=http://www.google.com
*CustomizeSearch=http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
*SearchAssistant=http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
+SearchUrl
»ShellServiceObjectDelayLoad (LM)
*PostBootReminder={7849596a-48ea-486e-8937-a2a3009f31a9}
`InprocServer32=%SystemRoot%\system32\SHELL32.dll
*CDBurn={fbeb8a05-beee-4442-804e-409d6c4515e9}
`InprocServer32=%SystemRoot%\system32\SHELL32.dll
*WebCheck={E6FB5E20-DE35-11CF-9C87-00AA005127ED}
`InprocServer32=%SystemRoot%\System32\webcheck.dll
*SysTray={35CEC8A3-2BE6-11D2-8773-92E220524153}
`InprocServer32=C:\WINDOWS\System32\stobject.dll
»Special NT Values
»Current User
*Load=
*Run=
*Programs=com exe bat pif cmd
*SHELL=
»Default User
*Load=
*Run=
*Programs=com exe bat pif cmd
*SHELL=
»Local Machine
*AppInit_DLLs=
*SHELL=Explorer.exe
*Userinit=C:\WINDOWS\system32\userinit.exe,
»Files
»Autostart Folders
»Current User
*C:\Documents and Settings\Matt Ambroziak\Start Menu\Programs\Startup\DESKTOP.INI
»Default User
*C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\DESKTOP.INI
»Local Machine
*C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DESKTOP.INI
*C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
»INI-Files
»WIN.INI\[windows]
*LOAD=
*RUN=
»SYSTEM.INI\[boot]
*SHELL=Explorer.exe
»Text Files
*C:\boot.ini
`[boot loader]
`timeout=30
`default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
`[operating systems]
`multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
*C:\msdos.sys
*C:\config.sys
*C:\WINDOWS\system32\config.nt
`dos=high, umb
`device=%SystemRoot%\system32\himem.sys
`files=40
*C:\autoexec.bat
*C:\WINDOWS\system32\autoexec.nt
`@echo off
`lh %SystemRoot%\system32\mscdexnt.exe
`lh %SystemRoot%\system32\redir
`lh %SystemRoot%\system32\dosx
`SET BLASTER=A220 I5 D1 P330 T3
*C:\WINDOWS\wininit.ini
`[Rename]
`NUL=
`NUL=
*C:\WINDOWS\system32\drivers\etc\hosts
`127.0.0.1 localhost
»Program Files
*C:\ntldr
*C:\ntdetect.com
*C:\io.sys
*C:\WINDOWS\system32\win.com
*C:\WINDOWS\explorer.exe
»%PATH% Companion Files
+C:\WINDOWS\system32\netkr.exe
*C:\WINDOWS\netkr.exe
+C:\WINDOWS\system32\notepad.exe
*C:\WINDOWS\notepad.exe
+C:\WINDOWS\system32\slrundll.exe
*C:\WINDOWS\slrundll.exe
+C:\WINDOWS\system32\TASKMAN.EXE
*C:\WINDOWS\TASKMAN.EXE
+C:\WINDOWS\system32\WINHLP32.EXE
*C:\WINDOWS\winhlp32.exe
»System/Drivers
»Running Processes
+0=<idle>
+4=<system>
+580=\SystemRoot\System32\smss.exe
+652=\??\C:\WINDOWS\system32\csrss.exe
+676=\??\C:\WINDOWS\system32\winlogon.exe
+720=C:\WINDOWS\system32\services.exe
+732=C:\WINDOWS\system32\lsass.exe
+892=C:\WINDOWS\system32\svchost.exe
+952=C:\WINDOWS\System32\svchost.exe
+1128=C:\WINDOWS\System32\svchost.exe
+1160=C:\WINDOWS\System32\svchost.exe
+1296=C:\WINDOWS\System32\CTsvcCDA.exe
+1312=c:\program files\mcafee.com\agent\mcdetect.exe
+1336=C:\WINDOWS\System32\nvsvc32.exe
+1372=C:\WINDOWS\System32\MsPMSPSv.exe
+1800=C:\WINDOWS\Explorer.EXE
+1920=C:\Program Files\Common Files\Dell\EUSW\Support.exe
+1960=C:\Program Files\Common Files\Real\Update_OB\realsched.exe
+1976=C:\Program Files\QuickTime\qttask.exe
+476=C:\Program Files\Internet Explorer\iexplore.exe
+2000=C:\WINDOWS\system32\macromed\flash\GetFlash.exe
+232=C:\StartDreck\StartDreck.exe
»VMM32Files (LM)
»%System%\VMM32
»%System%\IOSUBSYS
»Application specific
»MS Office 97/8.0 STARTUP-PATH
»Current User
»Default User
»Local Machine
»ICQ NetDetect
»Current User
»Default User

Startup list:
....Here's my log:

StartupList report, 10/11/2005, 8:07:40 PM
StartupList version: 1.52.2
Started from : C:\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\macromed\flash\GetFlash.exe
C:\HijackThis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

DwlClient = C:\Program Files\Common Files\Dell\EUSW\Support.exe
MCUpdateExe = C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
MCAgentExe = c:\PROGRA~1\mcafee.com\agent\mcagent.exe
VSOCheckTask = "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
VirusScan Online = C:\Program Files\McAfee.com\VSO\mcvsshld.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
MoneyStartUp10.0 = "C:\Program Files\Microsoft Money\System\Activation.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
OASClnt = C:\Program Files\McAfee.com\VSO\oasclnt.exe

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\100%SA~1.SCR
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

--------------------------------------------------

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[Ofoto Upload Manager Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\axofupld.dll
CODEBASE = http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Computer Browser: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Indexing Service: %SystemRoot%\system32\cisvc.exe (autostart)
Creative Service for CDROM Access: C:\WINDOWS\System32\CTsvcCDA.exe (autostart)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
DNS Client: %SystemRoot%\System32\svchost.exe -k NetworkService (autostart)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Server: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
LexBce Server: C:\WINDOWS\system32\LEXBCES.EXE (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
McAfee WSC Integration: c:\program files\mcafee.com\agent\mcdetect.exe (autostart)
McAfee.com McShield: c:\PROGRA~1\mcafee.com\vso\mcshield.exe (autostart)
McAfee Task Scheduler: c:\PROGRA~1\mcafee.com\agent\mctskshd.exe (autostart)
mdmxsdk: System32\DRIVERS\mdmxsdk.sys (autostart)
NVIDIA Display Driver Service: %SystemRoot%\System32\nvsvc32.exe (autostart)
PfModNT: \??\C:\WINDOWS\System32\PfModNT.sys (autostart)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\System32\lsass.exe (autostart)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Windows Image Acquisition (WIA): %SystemRoot%\System32\svchost.exe -k imgsvc (autostart)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Time: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
WebClient: %SystemRoot%\System32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
WMDM PMSP Service: C:\WINDOWS\System32\MsPMSPSv.exe (autostart)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)


--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 9,754 bytes
Report generated in 0.078 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Panda's report:
....I went to this website, but nothing would happen when I clicked on the icon to run the scan. So I was unable to run it.

Fresh HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 8:16:30 PM, on 10/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\macromed\flash\GetFlash.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe



Whoops! I just saw your reply as I was plugging away at your initial email. Let me try restore in hijack this.

#6 mambroz

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Posted 11 October 2005 - 09:35 PM

To answer your previous question, yes I tried doing some random fixing on my own. I went into hijack this, backups, and selected restore, but there wasn't anything there (the box was blank). So I'm not sure what to do next. Thanks again!

#7 sUBs

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Posted 11 October 2005 - 09:47 PM

When did you do these attempted fixes?

You made a big error by running HJT from a temporary folder. I need you to locate a folder called backups. That's where HJT keeps the backups. If you're able to locate it, moved it into the same directory where HJT is located. Then launch HJT again & restore those backups.

Try looking here > C:\DOCUME~1\MATTAM~1\LOCALS~1\Temp\Temporary Directory 3 for HijackThis.zip

#8 mambroz

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Posted 11 October 2005 - 10:14 PM

I attempted to fix these files on October 3rd of last week.

I went into those directories you mentioned and did not find any folders called "backup." However, I found the hijackthis.log from October 3rd in the Temp Directory 1 for hijackthis.zip and I also found the Hijackthis.exe file fin the Temp Directory 2 for Hijackthis.zip.

On October 4th at 9:01am, I submitted a post to my first hijack this log and was told to start a new topic. I'm not sure if my old log would be of any help or not. But I went to Step 3 in the directions shown in the posting. In step 3 of that posting where it says "run hijack this and put a checkmark next to these entries and press the fix button when ready" - I did that, but I think I may have "checked" and "fixed" files that showed up in the hijack this scan with the "R1," R0," ect that were similar, but not exactly like the list shown in the log. After I did that, my computer started having problems. Thanks!

#9 sUBs

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Posted 12 October 2005 - 10:52 AM

Sorry for replying late. For some strange reason, I have been experiencing problems accessing Bleepings. I have been trying to get to this page for the last couple of hours.

Don't worry.. I haven't abandon you yet. :thumbsup:

Please post your earlier HJT logs here. I have no idea what you have purportedly fixed.
I need to compare the old logs with the new ones to find out.

#10 mambroz

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Posted 12 October 2005 - 07:06 PM

Here is a copy of my hijack this log from October 3rd:

Logfile of HijackThis v1.99.1
Scan saved at 7:07:23 PM, on 10/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\DOCUME~1\MATTAM~1\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r4.attbi.com:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *r4.attbi.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

#11 sUBs

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Posted 12 October 2005 - 10:18 PM

I compared the 2 logs & these are the differences...

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r4.attbi.com:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *r4.attbi.com
R3 - Default URLSearchHook is missing
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000



None of the above entries would cause your mp3s to stop playing nor your printer to be inoperable.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r4.attbi.com:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *r4.attbi.com


This 2 entries may however give you some problems with your internet connectivity. You can manually recreate these by doing this..

Launch IE & go to Tools > Internet Options - Connections tab
Under Dial-up & Virtual Private Network settings, double click on your connection
Tick - use proxy server for this connection
Enter the address - sas.r4.attbi.com
Port - 8000
Click the Advanced button & under Exceptions, enter these values - *r4.attbi.com

Let me know if that resolves your issues with Yahoo.


You may also wanna try this..
Go to Start->Run and type in sfc /scannow and hit OK.
Let it scan.
If it finds any files missing/corrupted, it may ask for the Windows CD.

#12 mambroz

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Posted 13 October 2005 - 07:25 PM

Well, I went to IE, Tools, Internet Options, Connections and the box for "Dial-up and Virtual Private Network settings" was blank. So I closed out of that.

Then I went to Start, Run, and typed in the command you suggested and nothing happened.

Also, in regards to the problem w/ no sound on my computer...if I go to Start, Control Panel, Sounds and Audio Devices - the Sounds and Audio Devices Proporties window opens up and says "No Audio Device" next to the speaker. I'm not sure how this happened.

Then, if I open "Musicmatch Jukebox," the program opens and gives a message stating "Registration for drag and drop failed." I have never seen this message before I mucked around with my computer last week.

Thanks again for all of your help. Hopefully we can get this figured out.

#13 mambroz

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Posted 13 October 2005 - 07:39 PM

Would there be any problems that I am experiencing if I deleted the following files:

C:\windows\ntnl.exe
C:\windows\system32\jjwhc.dl
C:\windows\atluc.dll

I'm just going through all the steps I followed when I originally screwed up my computer.

#14 sUBs

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Posted 13 October 2005 - 11:26 PM

C:\windows\ntnl.exe
C:\windows\system32\jjwhc.dl
C:\windows\atluc.dll

These does not appear to be the name of legitimate files. I would wager that they're are are random names generated by malware.

Please find out if the drivers for your sound card is installed properly
Go to Start > run - type devmgmt.msc <Press Enter>

Then use the guide here to check if the drivers for your sound card is installed properly

#15 mambroz

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Posted 14 October 2005 - 09:13 AM

I won't be able to get to my computer until this evening. However, I'm debating taking my computer to the "Geek Squad" to have them take a look at it. I was looking at some of my computer manuals last night and ran some tests to check on how my maching was running, but it did not detect any errors. I also looked into doing a system restore, however, I was not even able to open the program.




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