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Google Redirect Virus


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8 replies to this topic

#1 macalester

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Posted 28 May 2010 - 10:43 AM

Hi,

I've recently developed a virus that redirects any of my google websites to another search engine. Malwerebytes isn't detecting it, so is there anything else you guys know of that I can use?

Cheers,
Mac

EDIT: Moved from Web Browsing/Email to more appropriate Am I Infected forum ~ Hamluis.

Edited by hamluis, 28 May 2010 - 12:05 PM.


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#2 boopme

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Posted 28 May 2010 - 12:57 PM

Hello lets' run these.. Is this an XP system??
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.



Now do GMER (skip if this is a 64 bit system)
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 macalester

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Posted 29 May 2010 - 11:20 AM

Right, thanks a lot for the help. I managed to complete the SUPERAntispyware scan and here's the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/29/2010 at 00:11 AM

Application Version : 4.38.1004

Core Rules Database Version : 5002
Trace Rules Database Version: 2814

Scan type : Complete Scan
Total Scan Time : 03:28:46

Memory items scanned : 288
Memory threats detected : 0
Registry items scanned : 8223
Registry threats detected : 4
File items scanned : 267213
File threats detected : 87

System.BrokenFileAssociation
HKCR\.exe

Adware.Flash Tracking Cookie
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\SERVING-SYS.COM
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\MEDIA.MTVNSERVICES.COM
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\MEDIA1.BREAK.COM
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\WWW.NAIADSYSTEMS.COM
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\S0.2MDN.NET
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\STATIC.2MDN.NET
C:\Users\Nick\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\NSZK2XGQ\SECURE-US.IMRWORLDWIDE.COM

Malware.Trace
C:\Windows\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job
HKU\S-1-5-21-1324449153-129536472-1138474595-1000\SOFTWARE\QZAIB7KITK
HKU\S-1-5-21-1324449153-129536472-1138474595-1000\SOFTWARE\AVSUITE
HKLM\SOFTWARE\AVSUITE

Trojan.Agent/Gen-Faldesc
C:\USERS\NICK\APPDATA\LOCAL\TEMP\SNMXEAORWC.EXE
C:\USERS\NICK\APPDATA\LOCAL\TEMP\~TMBDC9.TMP
C:\WINDOWS\SYSTEM32\WBEM\GRPCONV.EXE

Trojan.Agent/Gen-FakeAV
C:\USERS\NICK\APPDATA\LOCAL\TWMYKTUVL\XXMYNYCTSSD.EXE

Adware.Tracking Cookie
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ad2.doublepimp[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ad2.pl.mediainter[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ad2.pl.mediainter[3].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ads.clicksor[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ads.digitalplayground[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ads.gtsads[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@ads.mercatos[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@adsby.aim4media[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@adultadworld[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@adultdvdemart[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@counter.top.dkd[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@eas.apm.emediate[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@euros4click[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@handpickedmedia.co[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@hornymatches[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@imagevenue.advertserve[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@img-video-xxx[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@imrworldwide[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@komtrack[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@oneclickfiles[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@pornbb[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@porncollections[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@porndrive[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@pure-lesbian-sex-videos[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@reboostmedia.adsonar[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@richmedia.yahoo[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@traffictrack[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@tto2.traffictrack[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@w00tpublishers.wootmedia[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@webmasterplan[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.adultdvdemart[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.clash-media[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.googleadservices[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.googleadservices[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.inteletrack[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.oneclickfiles[1].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@www.pornbb[2].txt
C:\Users\Nick\AppData\Roaming\Microsoft\Windows\Cookies\Low\nick@zanox[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.bcserving[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.pubmatic[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.pubmatic[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.smartadx[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertising[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertising[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@apmebf[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@apmebf[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atdmt[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@bizzclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz10.91423.blueseek[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz3.91462.blueseek[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz5.91456.blueseek[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz9.91462.blueseek[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[5].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@lemonlimeadvertising[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@media6degrees[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mediaplex[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mediaplex[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@smartadx[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@tradedoubler[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@videoegg.adbureau[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@yieldmanager[2].txt

Trojan.Agent/Gen
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\Q9VC1GSK\__UTM[3].GIF
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\XT4RU3JT\__UTM[4].GIF


Some of the sites that came up are rather embarrassing, although I can only assume that this was due to some kind of pop up or redirection that infected my computer.

I then performed the Malwerebyte's scan and got the log:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4153

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18702

29/05/2010 13:03:17
mbam-log-2010-05-29 (13-03-17).txt

Scan type: Quick scan
Objects scanned: 129567
Time elapsed: 7 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmartShopper (Adware.SmartShopper) -> Quarantined and deleted successfully.

Files Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmartShopper\SmartShopper - Comapre product prices.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmartShopper\SmartShopper - Compare travel rate.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmartShopper\SmartShopper Help.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SmartShopper\Uninstall SmartShopper.lnk (Adware.SmartShopper) -> Quarantined and deleted successfully.

However, when I tried the GMER scan (both normally and on safe mode) it either caused my computer to crash or just froze as it was going on. I would try it again, but I need to study for exams and so have no time to keep trying to repair my computer. The problem still persists and when I was on this forum just now, it redirected me to another page and the webaddress of the site which redirected me was changed to gaysforum.com/lots of numbers... Very annoying. Also, I had to buy something of amazon for a birthday yesterday, would this have been a bad thing and could people have got my login details from amazon?

Thanks again in advance.

#4 boopme

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Posted 01 June 2010 - 02:39 PM

Hello, sorry I had to be away all weekend.. I think you should post a DDS log so we can clean it all out.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip GMER>
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 macalester

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Posted 01 June 2010 - 06:30 PM

Sorry, forgot to mention that I am running Windows Vista. I managed to get a GMER scan done so I'll post that. However, whenever I complete a DDS scan, the box telling me what to do with the notepad files appears, but the actual files don't open at all. Do you have any clue why this would happen?

#6 boopme

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Posted 01 June 2010 - 07:55 PM

It may be a problem for DDS if you run a 64 bit system.
Use OTL and GMER

  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 macalester

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Posted 02 June 2010 - 07:03 AM

Ok, thanks a lot. Still can't get DDS to work even though I'm running a 32-bit system. Also, I wasn't sure whether you wanted me to still start a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs section, so I'll post this here and if you say, I'll happily post it in the other forum.

GMER



OTL

Logs removed as they are now posted in the log forum. ~ OB

Edited by Orange Blossom, 02 June 2010 - 03:28 PM.


#8 boopme

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Posted 02 June 2010 - 11:38 AM

Ok, sorry. Yes create a new topc there as i want one of our MR Team to review the OTL and Gmer logs.

let me know here if it went OK and I'll clean these up.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

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Posted 02 June 2010 - 03:28 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/321063/google-redirect-virus/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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