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Computer has bugs, unable to remove them


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#1 gabre

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Posted 28 May 2010 - 04:00 AM

At times my browser is redirecting my searches, my explorer.exe keeps crashing at times, and at start up.
There was a file I noticed Isass.exe runing in Taskmanager, I do not remember how I noticed it any how I tried to delete it but could not find the path. Even though I changed folder settings to show hidden files (Roaming\SystemProc\Isass.exe)

I bought a virus protection program, The Shield Delux 2010, (is3), it managed to block the file from doing somthing? I can not see Isass.exe running in the taskmanager any more.

Buying this program however has not resolved my browser issue and in truth I don't trust it, their support service is use and less.

Previously I have downloaded Malware bytes program, I ran the update; The scan returned ther to be 8 different infections on the computer/laptop.

Kind Regards.

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#2 Budapest

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Posted 01 June 2010 - 12:41 AM

Please post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 gabre

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Posted 01 June 2010 - 03:46 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

01/06/2010 09:43:25
mbam-log-2010-06-01 (09-43-25).txt

Scan type: Quick scan
Objects scanned: 122864
Time elapsed: 9 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.Agent) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rthdbpl (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Gabre\AppData\Roaming\SystemProc (Trojan.Agent) -> No action taken.

Files Infected:
C:\Users\Gabre\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> No action taken.
C:\Windows\System32\D3D8THK32.dll (Trojan.Agent) -> No action taken.

#4 Budapest

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Posted 01 June 2010 - 03:59 AM

Please run another Malwarebytes quick scan and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 gabre

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Posted 01 June 2010 - 04:23 AM

The the Malwarebytes log I posted was one I ran today, so here is the previous log...


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

28/05/2010 09:01:31
mbam-log-2010-05-28 (09-01-31).txt

Scan type: Quick scan
Objects scanned: 122622
Time elapsed: 7 minute(s), 56 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
C:\Users\Gabre\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.BHO.H) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.BHO.H) -> No action taken.
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rthdbpl (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Gabre\AppData\Roaming\SystemProc (Trojan.Agent) -> No action taken.

Files Infected:
C:\Windows\System32\filemgmt32.dll (Trojan.BHO.H) -> No action taken.
C:\Users\Gabre\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> No action taken.

#6 gabre

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Posted 01 June 2010 - 04:26 AM

Sorry I missread what you said, I am running a new scan now.

#7 gabre

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Posted 01 June 2010 - 04:34 AM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

01/06/2010 10:32:27
mbam-log-2010-06-01 (10-32-27) 1

Scan type: Quick scan
Objects scanned: 123101
Time elapsed: 6 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{054e98e5-cf8e-4736-8afa-913ccc9f11d3} (Trojan.Agent) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rthdbpl (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Gabre\AppData\Roaming\SystemProc (Trojan.Agent) -> No action taken.

Files Infected:
C:\Users\Gabre\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> No action taken.
C:\Windows\System32\D3D8THK32.dll (Trojan.Agent) -> No action taken.

#8 Budapest

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Posted 01 June 2010 - 05:42 AM

I note your logs state "No action taken"; however, I assume you are actually removing the items found.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 gabre

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Posted 01 June 2010 - 05:06 PM

Sorry so late had to go...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/01/2010 at 02:17 PM

Application Version : 4.38.1004

Core Rules Database Version : 5013
Trace Rules Database Version: 2825

Scan type : Complete Scan
Total Scan Time : 01:52:10

Memory items scanned : 332
Memory threats detected : 0
Registry items scanned : 8166
Registry threats detected : 0
File items scanned : 186088
File threats detected : 12

Adware.Vundo/Variant-X32[Header]
C:\PROGRAMDATA\BLACKBOX32.DLL
C:\PROGRAMDATA\DBNETLIB32.DLL
C:\PROGRAMDATA\DESKMON32.DLL
C:\PROGRAMDATA\DOT3API32.DLL
C:\PROGRAMDATA\DPNHPAST32.DLL
C:\PROGRAMDATA\DSDMO32.DLL
C:\PROGRAMDATA\EQOSSNAP32.DLL
C:\PROGRAMDATA\GETUNAME32.DLL
C:\WINDOWS\SYSTEM32\DFDTS32.DLL
C:\WINDOWS\SYSTEM32\DIFXAPI32.DLL
C:\WINDOWS\SYSTEM32\GPAPI32.DLL
C:\WINDOWS\SYSTEM32\GPSVC32.DLL

#10 Budapest

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Posted 01 June 2010 - 05:08 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 gabre

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Posted 01 June 2010 - 05:23 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

01/06/2010 23:20:57
mbam-log-2010-06-01 (23-20-57).txt

Scan type: Quick scan
Objects scanned: 122451
Time elapsed: 9 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 Budapest

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Posted 01 June 2010 - 05:26 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 gabre

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Posted 01 June 2010 - 05:33 PM

Well its looking good, Ive just tried searching in the browser and I was not redirected anywhere, I can not see the Isass.exe process running out side of the systems folder. What ever it was it looks like its gone now.

Thankyou very much for your help, I was eagerly awaiting a reply from you guys as I did not want to go on line with those things on the computer.

#14 Budapest

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Posted 01 June 2010 - 05:37 PM

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java or JS2E entries that you have.

NOTE: These instructions are for Windows XP and will be slightly different for Vista.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 gabre

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Posted 01 June 2010 - 06:09 PM

Made new restore point, I did not get the option to pick individualrestore points to delete or keep. The option was to delete all previous points except the most recent one, which must be the one I made. Pressed the delete button but there was no confirmation that the restore points were removed though.

In Vista there is Uninstall or change program, I can see no reference to JS2E, but there are Java entries.
Java™ 6 Update 2
Java™ 6 Update 5
Java™ 6 Update 7
Java™ 6 Update 11




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