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Safe Mode


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14 replies to this topic

#1 mylogicistechno

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Posted 04 October 2005 - 01:24 PM

I'm a student worker at my campus IT help desk and just got a call about a virus on a student's PC. I was able to successfully remove the virus, but I do have a question. She's running Windows XP and her computer refuses to go into Safe Mode. We tried four or five times and it completely ignored the F8 command. I didn't have much access to her computer so I don't have many details on it, but I'm wondering if there would be a reason that anyone could think of or another way to get it in safe mode because all I know is the F8 key.
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#2 HappyShiner

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Posted 04 October 2005 - 06:05 PM

Hi there,

when using the F8 key....does the whole menu not come up at all...or is it only accessing 'Safe Mode' that's the issue?

EDIT: Just to add a question...it boots in normal mode ok?

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Edited by HappyShiner, 04 October 2005 - 06:06 PM.


#3 acklan

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Posted 04 October 2005 - 06:50 PM

F5 will bypass the Boot Menu and take you straight into Safe Mode. If you can get into safe mode.
You can also use a boot disk and run from the C:\ prompt.

Edited by acklan, 04 October 2005 - 06:50 PM.

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#4 mylogicistechno

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Posted 05 October 2005 - 07:35 AM

Thank you. :thumbsup:
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#5 acklan

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Posted 05 October 2005 - 08:02 AM

Did it work?? :thumbsup:
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#6 Mr Alpha

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Posted 05 October 2005 - 08:51 AM

Some cordless keyboards automatically go into sleep mode when the computer is shut down or restarted and it can take a while for them to wake up, and then it might be to late to get into safe mode.
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#7 mylogicistechno

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Posted 14 October 2005 - 01:45 PM

Thank you. I could not actually test any of this because I no longer have access to the customer's computer, but I wanted to know what to try in the future. Her computer frequently has problems, so I have the feeling I may be coming back again and the information will come in handy :thumbsup:
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My will brings down the moon
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#8 acklan

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Posted 14 October 2005 - 02:15 PM

:thumbsup: My what big teeth you have my dear...
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#9 klink1956

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Posted 18 October 2005 - 05:30 AM

If using a cordless keyboard.. switch to a wired one to go into sfe mode.
The drivers for the cordless don't load during the initial boot they load through windows and by then you are beyond the point where you can use F8.
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#10 mylogicistechno

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Posted 18 October 2005 - 07:35 AM

It's a wired keyboard, that much I remember.
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#11 tg1911

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Posted 18 October 2005 - 08:26 AM

You can also use Start / Run / type in: msconfig / OK
Select the General tab
There you have the options of:
Normal start up
Diagnostic start up
Selective start up
Make your selection, then Apply / OK

You can also get to System Restore from here.
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#12 paco84

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Posted 19 October 2005 - 11:03 AM

what up guys im new here.........and i've beend trying to boot my computer in safe mode so i can get rid of this popup adware thing called WINFIXER........but i can't get rid of it if i can't get into safe mode. I also have dell computer and i've tried the F8 many times and i also tried going through MSCONFIG. But either way doesn't let me get into safe mode...........if someone would have any idea on how to get a DELL computer into safe mode please help....thanks in advance.;)

#13 acklan

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Posted 19 October 2005 - 01:37 PM

Hi and welcome to BC. If you would not mind, please start this,in a new thread under this category. Have you tried F5 to go straight to Safe Mode?
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#14 paco84

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Posted 26 October 2005 - 09:45 AM

Hi and welcome to BC. If you would not mind, please start this,in a new thread under this category. Have you tried F5 to go straight to Safe Mode?

Well my bad for taking so long to get back to u....well i have tried the f5 and that also doesn't work.......do maybe think if i contact dell and tell them the situation that they will be willing to help me get into safe mode?

#15 acklan

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Posted 26 October 2005 - 11:11 AM

They may. But if you Click the NEWTOPIC button next to the FASTREPLY button, then describe your problem I know someone on this forum will help you. No doubt in my mind. I just need you to start that new topic please.
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