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Another Google Redirect


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#1 marcospiedra

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Posted 27 May 2010 - 04:59 PM

Hi there,
I have the same problem with my computer, I was infected with the Antimalware Doctor virus last week & manged to remove it by searching & searching for answers, but now I have this re-directing thing on google search. I happen to find you guys on a google forum & thats why Im here, please help.
Thanks

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#2 Budapest

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Posted 27 May 2010 - 05:11 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 marcospiedra

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Posted 27 May 2010 - 05:28 PM

Thanks, I should have this done by first thing tomorrow morning, Thanks again
Hello again here is the log you requested thanks.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4152

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/28/2010 1:48:38 PM
mbam-log-2010-05-28 (13-48-38).txt

Scan type: Quick scan
Objects scanned: 129863
Time elapsed: 12 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c7ba40a1-74f2-52bd-f411-04b15a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c7ba40a1-74f2-52bd-f411-04b15a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{c7ba40a1-74f2-52bd-f411-04b15a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\winid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mcexecwin (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\rthdbpl (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Ramon Carranza\Application Data\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

Edited by marcospiedra, 28 May 2010 - 03:50 PM.


#4 marcospiedra

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Posted 28 May 2010 - 04:01 PM

After running the Malwarebytes program & deleting the infected items, the problem still there, the Google search redirecting issue still there.

#5 Budapest

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Posted 28 May 2010 - 04:07 PM

Please run the Malwarebytes scan again and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 marcospiedra

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Posted 28 May 2010 - 04:26 PM

hello again, here it is, thanks.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4152

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/28/2010 2:24:50 PM
mbam-log-2010-05-28 (14-24-50).txt

Scan type: Quick scan
Objects scanned: 129647
Time elapsed: 15 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 Budapest

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Posted 28 May 2010 - 04:33 PM

Please run rkill. Download the eXplorer.exe file and save it to your desktop. Then double click the file to run it.

http://download.bleepingcomputer.com/grinler/eXplorer.exe

When RKill is run it will display a console screen. That console screen will continue to run until it RKill has finished. Once finished, the box will close and a log will be displayed showing all of the processes that were terminated by RKill and while RKill was running.

Then immediately run another quick scan with Malwarebytes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 marcospiedra

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Posted 28 May 2010 - 04:52 PM

hers' the new log it did find one more infected item, Im restarting the computer right now, don't know if it tok care of the proble yet, will let you know in a min.
Thanks

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4152

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/28/2010 2:50:20 PM
mbam-log-2010-05-28 (14-50-20).txt

Scan type: Quick scan
Objects scanned: 130001
Time elapsed: 9 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Ramon Carranza\Desktop\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#9 marcospiedra

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Posted 28 May 2010 - 04:59 PM

Sadly I regret to imform you that the problem continues

#10 Budapest

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Posted 28 May 2010 - 05:05 PM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 marcospiedra

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Posted 28 May 2010 - 05:14 PM

I'll take care of this Tuesady morning, as this is my office pc & Im out, thanks for your patience & help.




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