Posted 27 May 2010 - 04:06 PM
Friends laptop is experiencing a couple of issues. its a Lenovo Thinkpad T series running Windows Xp Professional.
The first of issues is an entry point not found error message that comes up (2x in a row) for both ituneshelper.exe and safari that states
"The procedure entry point QTCF_CFUnicharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll"
I have no clue what that means -_-...
Second: Avg 9.0 and Mcafee removal. Avg isnt in the remove programs list and mcafee encounters a patch packet not found error. removing these two in order to install avast.
Third: Internet explorer Opens however hangs on a white screen as its trying to go to starting page, and firefox simply wont open at all with any method.
Fourth (and most importantly) System properties wont open all with any method. right click My Computer and the properties option isnt even present.
my first instinct was to simply run malwarebytes and run that .exe fix thing first and then what ever was still present come here but i figured it would be a lot better to just come here first.
As always, all help is greatly appreciated