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Removed a keylogger, but think there is something more going on


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10 replies to this topic

#1 hollyr

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Posted 27 May 2010 - 11:59 AM

Greetings! Our HP desktop, running XP, has been running rather slow lately. Running Avast revealed some tracking cookies, and Malwarebytes removed a keylogger. Now the computer is running painfully slower and Google Chrome *peels* away pages. Rebooting has not helped the situation. This is an older (7 or 8 yrs old) computer which is basically used for email, surfing, and playing music, but was running like a champ up until maybe 2 weeks ago. I'm assuming there is something more going on, but for the life of me, I can't figure it out. I've ran Defogger, DDS, and Gmer (which took 2 hours to run), all of which I've posted here. I hope you folks can help out. Many thanks!



DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 10:01:50.54 on Thu 05/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.72 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMConfig.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMProcess.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\dds (1).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.centurytel.net/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uWindow Title = Microsoft Internet Explorer provided by CenturyTel
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = localhost;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: hp view: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [VTTimer] VTTimer.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [KMCONFIG] c:\program files\micro innovations\wireless keyboard & mouse driver\StartAutorun.exe KMConfig.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AutoTBar] AUTOTBAR.EXE
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\137903\program\BackWeb-137903.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683}
DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - hxxp://www.addonchat.com/404.html
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/games/popcaploader_v6.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-12 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-12 29512]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-12 242896]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-12 916760]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-12 308064]
R2 KMWDSERVICE;Keyboard And Mouse Communication Service;c:\program files\micro innovations\wireless keyboard & mouse driver\KMWDSrv.exe [2007-4-5 208896]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Real-Time Scanner;AW Real-Time Scanner;\??\c:\windows\system32\drivers\awrtpd.sys --> c:\windows\system32\drivers\AWRTPD.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]

=============== Created Last 30 ================


==================== Find3M ====================

2010-04-30 11:57:06 23552 -c--a-w- c:\windows\xobglu32.dll
2010-04-30 11:57:05 63488 -c--a-w- c:\windows\xobglu16.dll
2010-04-20 14:55:53 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-12 18:25:41 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2004-07-31 20:21:38 0 -csha-w- c:\windows\sminst\HPCD.sys
2008-10-30 19:22:00 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008103020081031\index.dat

============= FINISH: 10:03:04.54 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 May 2010 - 07:15 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Somethings to remember while we are working together.
    1.Please do not run any other tool untill instructed to do so!
    2.Please reply to this thread, do not start another!
    3.Please tell me about any problems that have occurred during the fix.
    4.Please tell me of any other symptoms you may be having as these can help also.
    5.Please try as much as possible not to run anything while executing a fix.
If you follow these instructions, everything should go smoothly.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

:multiple Anti Virus programs:
    It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

    AVG Anti-Virus Free
    Norton Internet Security


    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove one of them.

after you have removed one please let me know how the computer is doing and send me a new DDS log

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 hollyr

hollyr
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  • Local time:10:45 AM

Posted 28 May 2010 - 08:47 PM

Good evening Gringo. I uninstalled Norton and ran a new DDS log. The computer is still running very slow, and google chrome is still *peeling* pages. Thanks for your help!



DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 20:39:35.29 on Fri 05/28/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.113 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMConfig.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMProcess.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\Owner\Desktop\dds (1).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.centurytel.net/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uWindow Title = Microsoft Internet Explorer provided by CenturyTel
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = localhost;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: hp view: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [VTTimer] VTTimer.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [KMCONFIG] c:\program files\micro innovations\wireless keyboard & mouse driver\StartAutorun.exe KMConfig.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AutoTBar] AUTOTBAR.EXE
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\137903\program\BackWeb-137903.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683}
DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - hxxp://www.addonchat.com/404.html
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/games/popcaploader_v6.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-12 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-12 29512]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-12 242896]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-12 916760]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-12 308064]
R2 KMWDSERVICE;Keyboard And Mouse Communication Service;c:\program files\micro innovations\wireless keyboard & mouse driver\KMWDSrv.exe [2007-4-5 208896]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Real-Time Scanner;AW Real-Time Scanner;\??\c:\windows\system32\drivers\awrtpd.sys --> c:\windows\system32\drivers\AWRTPD.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]

=============== Created Last 30 ================

2010-05-27 14:59:33 0 ----a-w- c:\documents and settings\owner\defogger_reenable
2010-05-18 00:32:34 135168 ----a-r- c:\windows\system32\WestCoIn.dll
2010-05-18 00:28:50 0 d-sh--w- c:\windows\ftpcache
2010-05-08 20:53:52 0 d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================

2010-04-30 11:57:06 23552 -c--a-w- c:\windows\xobglu32.dll
2010-04-30 11:57:05 63488 -c--a-w- c:\windows\xobglu16.dll
2010-04-20 14:55:53 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-12 18:25:41 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2004-07-31 20:21:38 0 -csha-w- c:\windows\sminst\HPCD.sys
2008-10-30 19:22:00 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008103020081031\index.dat

============= FINISH: 20:40:36.47 ===============

Attached Files



#4 gringo_pr

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Posted 28 May 2010 - 09:54 PM

Greetings hollyr

I still see signs of norton in your logs so please do the following.
    Please go to this -page- and select the product you have
      1 Download the Norton Removal Tool.
      Save the file to the Windows desktop.
      2 On the Windows desktop, double-click the Norton Removal Tool icon.
      3 Follow the on-screen instructions.
      Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.


I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



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#5 hollyr

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Posted 28 May 2010 - 11:27 PM

Here is the combofix log you requested. It ran with no problems, but after I closed the log, I had to reboot the computer as all of the desktop icons were missing. The computer is still running slow, and I'm wondering if we've bogged it down with too much stuff (music, etc).


ComboFix 10-05-28.02 - Owner 05/28/2010 22:49:49.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.168 [GMT -5:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\q_q2A2.tmp
C:\WINDOWS\Downloaded Program Files\popcaploader.inf
C:\WINDOWS\system32\Thumbs.db
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-04-28 to 2010-05-29 )))))))))))))))))))))))))))))))
.

2010-05-29 03:23:37 . 2010-05-29 03:25:01 -------- d-----w- C:\Program Files\Norton Personal Firewall
2010-05-29 03:21:45 . 2010-05-29 03:31:22 -------- d-----w- C:\Program Files\Symantec
2010-05-27 15:38:08 . 2010-05-27 15:38:08 503808 ----a-w- C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-62205f70-n\msvcp71.dll
2010-05-27 15:38:08 . 2010-05-27 15:38:08 499712 ----a-w- C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-62205f70-n\jmc.dll
2010-05-27 15:38:08 . 2010-05-27 15:38:08 348160 ----a-w- C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-62205f70-n\msvcr71.dll
2010-05-18 00:32:34 . 2004-03-31 09:02:04 135168 ----a-r- C:\WINDOWS\system32\WestCoIn.dll
2010-05-18 00:28:50 . 2010-05-18 00:28:50 -------- d-sh--w- C:\WINDOWS\ftpcache
2010-05-08 20:53:52 . 2010-05-08 20:53:52 -------- d-----w- C:\WINDOWS\system32\wbem\Repository
2010-05-08 13:29:32 . 2010-05-08 13:29:43 -------- d-----w- C:\Documents and Settings\Owner\Application Data\MSN6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-29 03:27:57 . 2004-04-02 23:04:49 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2010-05-29 03:27:40 . 2004-04-02 23:04:34 -------- d-----w- C:\Documents and Settings\All Users\Application Data\Symantec
2010-05-27 14:16:29 . 2010-03-14 23:31:28 -------- d-----w- C:\Program Files\rkfree
2010-04-30 11:57:06 . 2006-03-01 04:09:14 23552 -c--a-w- C:\WINDOWS\xobglu32.dll
2010-04-30 11:57:05 . 2006-03-01 04:09:14 63488 -c--a-w- C:\WINDOWS\xobglu16.dll
2010-04-20 14:55:53 . 2010-03-12 22:16:42 242896 ----a-w- C:\WINDOWS\system32\drivers\avgtdix.sys
2010-04-20 00:43:24 . 2004-10-07 00:44:35 -------- d-----w- C:\Program Files\Microsoft Picture It! 10
2010-04-03 14:18:29 . 2010-04-03 14:18:29 -------- d-----w- C:\Documents and Settings\Owner\Application Data\Systenance
2010-03-22 04:31:26 . 2009-11-12 09:26:20 79488 -c--a-w- C:\Documents and Settings\Owner\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2010-03-17 15:40:35 . 2004-08-06 17:10:38 85056 -c--a-w- C:\Documents and Settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-03-12 18:25:41 . 2010-03-12 22:16:30 29512 ----a-w- C:\WINDOWS\system32\drivers\avgmfx86.sys
2010-03-12 18:25:41 . 2010-03-12 18:25:41 12464 ----a-w- C:\WINDOWS\system32\avgrsstx.dll
2010-03-12 18:23:55 . 2010-03-12 22:16:31 216200 ----a-w- C:\WINDOWS\system32\drivers\avgldx86.sys
2010-03-10 06:15:52 . 2004-04-29 17:31:29 420352 ----a-w- C:\WINDOWS\system32\vbscript.dll
2004-07-31 20:21:38 . 2004-07-31 18:21:36 0 -csha-w- C:\WINDOWS\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2005-10-24 21:53:40 307200]
"CTSyncU.exe"="C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-09-29 02:09:14 700416]
"Google Update"="C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-10-06 11:54:16 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-08 00:04:38 52736]
"KBD"="C:\HP\KBD\KBD.EXE" [2003-02-12 03:02:48 61440]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2004-04-14 04:43:46 233472]
"VTTimer"="VTTimer.exe" [2004-10-22 16:53:06 53248]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 14:06:38 88363]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2002-10-16 23:57:10 81920]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 18:47:52 57344]
"UpdateManager"="c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 07:01:00 110592]
"KMCONFIG"="C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe" [2007-03-06 19:51:14 212992]
"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2009-03-09 10:19:17 148888]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2009-09-05 06:54:42 417792]
"Malwarebytes Anti-Malware (reboot)"="C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 20:53:56 1312080]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-24 29696]
Updates from HP.lnk - C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe [2004-4-1 16384]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2006-5-10 122880]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-03-12 18:25:41 12464 ----a-w- C:\WINDOWS\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Updates from HP\\137903\\Program\\BackWeb-137903.exe"=
"C:\\Program Files\\Real\\RealOne Player\\realplayer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\AVG\\AVG9\\avgemc.exe"=
"C:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;C:\WINDOWS\system32\drivers\avgldx86.sys [3/12/2010 5:16:31 PM 216200]
R1 AvgTdiX;AVG Free Network Redirector;C:\WINDOWS\system32\drivers\avgtdix.sys [3/12/2010 5:16:42 PM 242896]
R2 avg9emc;AVG Free E-mail Scanner;C:\Program Files\AVG\AVG9\avgemc.exe [3/12/2010 1:23:56 PM 916760]
R2 avg9wd;AVG Free WatchDog;C:\Program Files\AVG\AVG9\avgwdsvc.exe [3/12/2010 1:25:17 PM 308064]
R2 KMWDSERVICE;Keyboard And Mouse Communication Service;C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe [4/5/2007 10:29:28 AM 208896]
.
Contents of the 'Scheduled Tasks' folder

2010-05-28 C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-364925036-3650555032-927240556-1003Core.job
- C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-10-06 11:54:24 . 2009-10-06 11:54:16]

2010-05-29 C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-364925036-3650555032-927240556-1003UA.job
- C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-10-06 11:54:24 . 2009-10-06 11:54:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.centurytel.net/
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = localhost;*.local
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-AutoTBar - AUTOTBAR.EXE



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-28 23:08:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-364925036-3650555032-927240556-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2010-05-28 23:14:27
ComboFix-quarantined-files.txt 2010-05-29 04:14:07

Pre-Run: 137,021,214,720 bytes free
Post-Run: 137,004,060,672 bytes free

- - End Of File - - F766AEAD5186CE0DEB7F6D33A24149C8


#6 gringo_pr

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Posted 28 May 2010 - 11:44 PM

Greetings

when we finish visit this page and try the things recomended and see if it helps - also remember it is a five year old computer to

http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 7.0.7
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 5
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2_03
    Java™ 6 Update 2

    Java™ 6 Update 13<--do not remove


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts
  • After the update is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#7 hollyr

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Posted 29 May 2010 - 04:55 PM

I was finally able to get the scans run, etc. When I tried to update Java, I got an error about the system not being able to find registry key, so I went directly to their site a d-l'd from there. Computer is running good, but still slow, with peeling pages. As I was uninstalling the software you requested, I wondered if it is ok to remove the updates that are named MSXML 4.0 SP2 (KB9*****). There are 4 of them. Since I discovered XP SP3 is installed on this unit, would it be ok to remove those updates mentioned? I plan on getting the music off of here once we are done.

Here are the logs you requested.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4153

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/29/2010 7:19:30 AM
mbam-log-2010-05-29 (07-19-30).txt

Scan type: Quick scan
Objects scanned: 129760
Time elapsed: 14 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Eset


C:\Documents and Settings\Owner\My Documents\Downloads\SDFix.exe Win32/PrcView application
C:\Documents and Settings\Owner\My Documents\Unzipped\pspv[1]\pspv.exe Win32/PassView.163 application
C:\hp\recovery\wizard\fscommand\AppRecoveryLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\CDLogic_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\CreatorLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\RestoreLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\RTCDLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\RunLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\SysRecoveryLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\hp\recovery\wizard\fscommand\WizardLink_ret.exe probably a variant of Win32/Spy.Agent trojan
C:\Program Files\BackWeb\BackWeb Client\6.2.3.66\Program\runner.exe probably a variant of Win32/Agent trojan
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe probably a variant of Win32/Agent trojan
C:\SDFix\apps\Process.exe Win32/PrcView application
Operating memory probably a variant of Win32/Agent trojan


#8 gringo_pr

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Posted 29 May 2010 - 05:44 PM

Greetings

run this script to clean out those leftovers
  • Copy all text in the quote box (below)...to Notepad.
    QUOTE
    @echo off
    del /f /s /q "C:\Documents and Settings\Owner\My Documents\Downloads\SDFix.exe"
    del /f /s /q "C:\Documents and Settings\Owner\My Documents\Unzipped\pspv[1]\pspv.exe"
    del /f /s /q "C:\SDFix\apps\Process.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"

    It should look like this: <--XP
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 hollyr

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Posted 30 May 2010 - 09:13 AM

Thank you so much for your help on this Gringo.

#10 gringo_pr

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Posted 30 May 2010 - 02:01 PM

you are very welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 gringo_pr

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    Bleepin Gringo


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Posted 02 June 2010 - 05:30 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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