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"Services and Controller App has stopped working" and "Windows has found a critical error an


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#1 zadoc

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Posted 27 May 2010 - 11:54 AM

Hi,

While using the computer I all of a sudden got the messages:
"Services and Controller App has stopped working". and "Windows has found a critical error and will restart in one minute".
Detailed box shows
APPCRASH
services.exe

After a restart, the computer does the same thing over and over again.

I managed to stop the problem by deactivating the wireless internet adapter via the radio switch.
Interestingly, whenever I make a connection to the internet (not when I activate the adapter), the error occurs again.

Im currently scanning my computer in safe mode with avg, but In not confident this will help.

Does anyone know what this can be?

thanks

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#2 hamluis

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Posted 27 May 2010 - 07:11 PM

Worth Reading, IMO

Louis

#3 zadoc

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Posted 28 May 2010 - 03:34 AM

One more addition, it does not matter whether I connect via Wireless or LAN, in both cases Vista comes up with these messages.

#4 Broni

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Posted 28 May 2010 - 11:55 AM

Please download VEW and save it to your Desktop: http://images.malwareremoval.com/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.

=============================================================

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :filefind
    services.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#5 zadoc

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Posted 28 May 2010 - 01:26 PM

Hi Broni,

Here are the logs requested:
VEW
Vino's Event Viewer v01c run on Windows Vista in Dutch
Report run at 28/05/2010 20:18:00

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Kritiek Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Fout Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 28/05/2010 17:38:36
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:35:49
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x016f2505, proces-id 0x32c, starttijd van toepassing 0x01cafe8c094992f7.

Log: 'Application' Date/Time: 28/05/2010 17:35:48
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:32:25
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x0060eb66, proces-id 0x328, starttijd van toepassing 0x01cafe8b9d2483db.

Log: 'Application' Date/Time: 28/05/2010 17:32:15
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:29:37
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:29:20
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x0089eb66, proces-id 0x33c, starttijd van toepassing 0x01cafe8b36eb91fb.

Log: 'Application' Date/Time: 28/05/2010 17:26:28
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x014deb66, proces-id 0x330, starttijd van toepassing 0x01cafe8abd36d52f.

Log: 'Application' Date/Time: 28/05/2010 17:26:27
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:23:04
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:23:02
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x008a2505, proces-id 0x318, starttijd van toepassing 0x01cafe8a474efebb.

Log: 'Application' Date/Time: 28/05/2010 17:19:57
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:19:44
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x014feb66, proces-id 0x33c, starttijd van toepassing 0x01cafe89d09a3371.

Log: 'Application' Date/Time: 28/05/2010 17:16:34
Type: Fout Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Gebeurtenisfilter met query SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 kan niet opnieuw worden geactiveerd in naamruimte //./root/CIMV2 vanwege fout 0x80041003. Mogelijk worden er geen gebeurtenissen via dit filter doorgegeven totdat het probleem is verholpen.

Log: 'Application' Date/Time: 28/05/2010 17:16:26
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x0178eb66, proces-id 0x330, starttijd van toepassing 0x01cafe896225971d.

Log: 'Application' Date/Time: 28/05/2010 17:13:19
Type: Fout Category: 100
Event: 1000 Source: Application Error
Toepassing met fout services.exe, versie 6.0.6002.18005, tijdstempel 0x49e01a51, module met fout unknown, versie 0.0.0.0, tijdstempel 0x00000000, uitzonderingscode 0xc0000005, foutmarge 0x01f6eb66, proces-id 0x328, starttijd van toepassing 0x01cafe79f86047a3.

Log: 'Application' Date/Time: 28/05/2010 16:53:06
Type: Fout Category: 0
Event: 20 Source: Google Update
The event description cannot be found.

Log: 'Application' Date/Time: 28/05/2010 16:48:06
Type: Fout Category: 0
Event: 20 Source: Google Update
The event description cannot be found.

Log: 'Application' Date/Time: 28/05/2010 15:53:06
Type: Fout Category: 0
Event: 20 Source: Google Update
The event description cannot be found.

Log: 'Application' Date/Time: 28/05/2010 15:48:06
Type: Fout Category: 0
Event: 20 Source: Google Update
The event description cannot be found.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Kritiek Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/05/2010 16:49:04
Type: Kritiek Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
De laatste overgang naar de slaapstand is mislukt. Deze fout is mogelijk veroorzaakt doordat de computer is vastgelopen of doordat de stroom is uitgevallen tijdens de overgang.

Log: 'System' Date/Time: 01/05/2010 19:04:37
Type: Kritiek Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
De laatste overgang naar de slaapstand is mislukt. Deze fout is mogelijk veroorzaakt doordat de computer is vastgelopen of doordat de stroom is uitgevallen tijdens de overgang.

Log: 'System' Date/Time: 27/12/2009 14:38:14
Type: Kritiek Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
De laatste overgang naar de slaapstand is mislukt. Deze fout is mogelijk veroorzaakt doordat de computer is vastgelopen of doordat de stroom is uitgevallen tijdens de overgang.

Log: 'System' Date/Time: 25/12/2009 7:18:46
Type: Kritiek Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
De laatste overgang naar de slaapstand is mislukt. Deze fout is mogelijk veroorzaakt doordat de computer is vastgelopen of doordat de stroom is uitgevallen tijdens de overgang.

Log: 'System' Date/Time: 19/12/2009 13:54:16
Type: Kritiek Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
Apparaat ONE (v4) (locatie (unknown)) is offline vanwege een apparaatcrash in gebruikersmodus. Er wordt geprobeerd dit apparaat nog 5 keer opnieuw te starten. Neem voor meer informatie over dit probleem contact op met de fabrikant van het apparaat.

Log: 'System' Date/Time: 19/12/2009 13:54:16
Type: Kritiek Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
Er is een probleem opgetreden met n of meer stuurprogramma's in gebruikersmodus en het hostproces is afgesloten. Hierdoor hebt u mogelijk tijdelijk geen toegang tot de apparaten.

Log: 'System' Date/Time: 09/12/2009 22:02:25
Type: Kritiek Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
De laatste overgang naar de slaapstand is mislukt. Deze fout is mogelijk veroorzaakt doordat de computer is vastgelopen of doordat de stroom is uitgevallen tijdens de overgang.

Log: 'System' Date/Time: 24/09/2009 17:49:59
Type: Kritiek Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
Apparaat No kia (locatie 354838015285146) is offline vanwege een apparaatcrash in gebruikersmodus. Er wordt geprobeerd dit apparaat nog 5 keer opnieuw te starten. Neem voor meer informatie over dit probleem contact op met de fabrikant van het apparaat.

Log: 'System' Date/Time: 24/09/2009 17:49:59
Type: Kritiek Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
Er is een probleem opgetreden met n of meer stuurprogramma's in gebruikersmodus en het hostproces is afgesloten. Hierdoor hebt u mogelijk tijdelijk geen toegang tot de apparaten.

Log: 'System' Date/Time: 24/09/2009 17:43:53
Type: Kritiek Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
Apparaat No kia (locatie 354838015285146) is offline vanwege een apparaatcrash in gebruikersmodus. Er wordt geprobeerd dit apparaat nog 5 keer opnieuw te starten. Neem voor meer informatie over dit probleem contact op met de fabrikant van het apparaat.

Log: 'System' Date/Time: 24/09/2009 17:43:53
Type: Kritiek Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
Er is een probleem opgetreden met n of meer stuurprogramma's in gebruikersmodus en het hostproces is afgesloten. Hierdoor hebt u mogelijk tijdelijk geen toegang tot de apparaten.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Fout Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 28/05/2010 17:40:36
Type: Fout Category: 30
Event: 1001 Source: Microsoft-Windows-LanguagePackSetup
Kan toepassing niet initialiseren. Laatste fout: 0x80070032

Log: 'System' Date/Time: 28/05/2010 17:38:57
Type: Fout Category: 0
Event: 7034 Source: Service Control Manager
De SQL Server VSS Writer-service is onverwacht beindigd. Dit is nu 1 keer gebeurd.

Log: 'System' Date/Time: 28/05/2010 17:38:54
Type: Fout Category: 0
Event: 7026 Source: Service Control Manager
De volgende opstartstuurprogramma's zijn niet geladen: tvtumon

Log: 'System' Date/Time: 28/05/2010 17:38:38
Type: Fout Category: 0
Event: 7009 Source: Service Control Manager
Time-out (30000 seconden) tijdens het wachten op het verbinden van deze service: Roxio Upnp Server 9.

Log: 'System' Date/Time: 28/05/2010 17:38:38
Type: Fout Category: 0
Event: 7023 Source: Service Control Manager
De Task Windows-service is gestopt met de volgende foutcode: Kan opgegeven module niet vinden..

Log: 'System' Date/Time: 28/05/2010 17:38:38
Type: Fout Category: 0
Event: 7000 Source: Service Control Manager
De Parallel port driver-service kan vanwege de volgende fout niet worden gestart: Kan de service niet starten omdat deze is uitgeschakeld of omdat het geen ingeschakelde apparaten met zich heeft verbonden.

Log: 'System' Date/Time: 28/05/2010 17:37:46
Type: Fout Category: 0
Event: 6008 Source: EventLog
De vorige afsluiting van het systeem om 19:36:38 op 28-5-2010 is onverwacht gebeurd.

Log: 'System' Date/Time: 28/05/2010 17:35:53
Type: Fout Category: 33
Event: 1000 Source: Microsoft-Windows-LanguagePackSetup
Kan CBS-client niet initialiseren. Laatste fout: 0x800706be

Log: 'System' Date/Time: 28/05/2010 17:35:53
Type: Fout Category: 30
Event: 1001 Source: Microsoft-Windows-LanguagePackSetup
Kan toepassing niet initialiseren. Laatste fout: 0x80004005

Log: 'System' Date/Time: 28/05/2010 17:35:50
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de WSearch-service met de argumenten '' om de server {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} te starten

Log: 'System' Date/Time: 28/05/2010 17:35:50
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de netman-service met de argumenten '' om de server {BA126AD1-2166-11D1-B1D0-00805FC1270E} te starten

Log: 'System' Date/Time: 28/05/2010 17:35:50
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de TrustedInstaller-service met de argumenten '' om de server {752073A1-23F2-4396-85F0-8FDB879ED0ED} te starten

Log: 'System' Date/Time: 28/05/2010 17:35:49
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de BITS-service met de argumenten '' om de server {4991D34B-80A1-4291-83B6-3328366B9097} te starten

Log: 'System' Date/Time: 28/05/2010 17:35:49
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de winmgmt-service met de argumenten '' om de server {8BC3F05E-D86B-11D0-A075-00C04FB68820} te starten

Log: 'System' Date/Time: 28/05/2010 17:34:38
Type: Fout Category: 0
Event: 6008 Source: EventLog
De vorige afsluiting van het systeem om 19:33:37 op 28-5-2010 is onverwacht gebeurd.

Log: 'System' Date/Time: 28/05/2010 17:32:50
Type: Fout Category: 30
Event: 1001 Source: Microsoft-Windows-LanguagePackSetup
Kan toepassing niet initialiseren. Laatste fout: 0x80004005

Log: 'System' Date/Time: 28/05/2010 17:32:50
Type: Fout Category: 33
Event: 1000 Source: Microsoft-Windows-LanguagePackSetup
Kan CBS-client niet initialiseren. Laatste fout: 0x800706be

Log: 'System' Date/Time: 28/05/2010 17:32:41
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de WSearch-service met de argumenten '' om de server {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} te starten

Log: 'System' Date/Time: 28/05/2010 17:32:41
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de winmgmt-service met de argumenten '' om de server {8BC3F05E-D86B-11D0-A075-00C04FB68820} te starten

Log: 'System' Date/Time: 28/05/2010 17:32:41
Type: Fout Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM kreeg foutmelding '1726' bij het starten van de BITS-service met de argumenten '' om de server {4991D34B-80A1-4291-83B6-3328366B9097} te starten


Systemlook
SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 20:20 on 28/05/2010 by Max (Administrator - Elevation successful)

========== filefind ==========

Searching for "services.exe"
C:\Windows\System32\services.exe --a--- 279552 bytes [04:30 31/10/2009] [06:27 11/04/2009] D4E6D91C1349B7BFB3599A6ADA56851B
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe --a--- 279040 bytes [02:34 21/01/2008] [02:34 21/01/2008] 2B336AB6286D6C81FA02CBAB914E3C6C
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe --a--- 279552 bytes [04:30 31/10/2009] [06:27 11/04/2009] D4E6D91C1349B7BFB3599A6ADA56851B

-=End Of File=-

#6 Broni

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Posted 28 May 2010 - 01:32 PM

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

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#7 zadoc

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Posted 29 May 2010 - 04:15 AM

Did so, no errors

#8 Broni

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Posted 29 May 2010 - 11:08 AM

Are you still getting same error?

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#9 zadoc

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Posted 29 May 2010 - 02:35 PM

yes, after tcpip service

#10 Broni

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Posted 29 May 2010 - 03:10 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#11 cryptodan

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Posted 29 May 2010 - 08:34 PM

Before proceeding to the AII forum, I would like for you to try the following: Windows Vista repair Winsock. If that doesn't work then proceed with Broni's advice.

#12 zadoc

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Posted 30 May 2010 - 03:08 AM

Thanks, will do.
Mallwarebytes removed a worm and a trojan, but error still occurs. Now hitmanpro found a fila that cannot be removed because windows "cannot fin the application". Sounds like it could be somthing. Ill try it at the maleware forum.
The file is called yuoeuts.sys and google does not give any results and it is in my system32/drivers directory.

#13 Broni

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Posted 30 May 2010 - 11:23 AM

You definitely have to travel to malware forum.

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#14 Orange Blossom

Orange Blossom

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Posted 30 May 2010 - 01:01 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/320279/trojan-servicesexe-crash-after-internet-connection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :huh:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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