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help!!! my antivirus disappeared


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#1 jacksonville

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Posted 27 May 2010 - 09:49 AM

hey all, please help!!!
i used to have Avira antivirus, it is great and useful but one time i wanted to download the latest version do i deleted the older one. and since then i have been downloading all kinds of aniviruses but none can be installed coz a box pops up saying my windows version cannot support this application, something like that. and once my friend installed the ESET NOD antivirus by a flash memory but after 1 week the icon is no longer in the taskbar, but the application is still in the programs. so please help any one knows how to upgrade the windows version?

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#2 hamluis

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Posted 27 May 2010 - 10:15 AM

What is/was the exact error message?

How long...has this been going on?

Louis

#3 jacksonville

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Posted 29 May 2010 - 06:05 AM

NEWER VERSION OF WINDOWS REQUIRED,
THE INSTALLER HAS DETECTED THAT YOU ARE USING AN OLDR VERSION OF THE WINDOWS OPERATING SYSTEM WHICH IS NOT SUPPORTED BY THIS PRODUCT AND THE INSTALLATION CANNOT BE CONTINUED.PLEASE CONSIDER UPGRADING YOUR VERSION OF THE WINDOWS OPERATING SYSTEM BEFORE INSTALLING THIS PRODUCT
this is the exact error message. it been like 2 months.
thnx for help

#4 cryptodan

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Posted 29 May 2010 - 08:46 AM

Have you tried updating windows via windows update?

#5 rosiesdad

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Posted 29 May 2010 - 09:16 AM

Ok, here is what I would suggest. Go Here http://www.free-av.com/en/download/index.html
Get the removal tool from the lower left corner. Remove all avira with that and then reinstal the Avira free. Let us know if that works.

#6 hamluis

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Posted 29 May 2010 - 09:56 AM

Go Start/Run...type winver and hit Enter.

Post the version data displayed.

Louis




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