Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Antivirus Soft and IE Browser Redirect Problem


  • This topic is locked This topic is locked
3 replies to this topic

#1 GeorgeOhio

GeorgeOhio

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:23 AM

Posted 27 May 2010 - 09:12 AM

Windows XP

Last night Antivirus Soft Demo popped up and would not let me close it, open task manager or anything else. I was able to start up in safemode with networking and updated and ran malwarebytes. It looked like it took care of the problem. This morning I am having issues with IE redirecting to ad sites. Anytime I do a google search and click on a link it directed me to asklots and then another site. I updated and ran SuperAntiSpyware and it seemed to fix the problem for a bit. Now any google link I click on redirects me to various other ad sites, no one in particular. I ran HJT and have a logfile saved...should I post it here? Any help is very much appreciated. Thank you in advance.

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,947 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:11:23 AM

Posted 27 May 2010 - 05:42 PM

Hello,

We rarely use HiJack This anymore.

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 GeorgeOhio

GeorgeOhio
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:23 AM

Posted 27 May 2010 - 09:54 PM

Thanks Orange Blossom...I will run those and post the logs in that forum.

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,947 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:11:23 AM

Posted 28 May 2010 - 11:01 AM

Hello,

The two topics with incomplete logs have been deleted. I merged the two posts here: http://www.bleepingcomputer.com/forums/t/319763/antivirus-soft-and-browser-redirect-problems/ into one post. The infection you have was causing the posting errors.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users