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Infected with unknown browser hijacker (may have been assoc w/Antispyware Soft infection)


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11 replies to this topic

#1 katspot

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Posted 26 May 2010 - 10:59 PM

Windows XP Pro with IE8 (now running IE7 after uninstalling IE8 to get tools menu back)

I know I "was" infected with Antispyware soft and followed the removal protocol on your site. I have not seen that popup since, however, I am still having problems with IE. Specifically, I can type into the browser bar directly to go to a site, but if I search for sites and try to click links I am redirected to many alternative sites. I also cannot type into fields, such as log in and password. Firefox was infected, but when I did the following processes to clean up IE, it seems to be ok so far. I am more worried that Firefox will be affected again than any issues with IE per se.

I have tried running rkill, hijackthis, malwarebytes, adaware, spybot s&d, glary utilities and my avast antivirus. Mostly nothing turns up that I can determine is bad. A few items come up in spybot s&d, but even after removing them in safe mode, IE is still hijacked. LAN settings are unchecked for proxy and windows firewall and avast all say they are ok.

Here are the log files, per your instructions...


DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Katrina at 18:33:16.06 on Wed 05/26/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.374 [GMT -4:00]

AV: Active Security *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Katrina\Local Settings\Temporary Internet Files\Content.IE5\ADBFZ0NC\windows-kb890830-v3.7[1].exe
c:\594e42c36f140f28754c\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Katrina\Local Settings\Temporary Internet Files\Content.IE5\0DEPUBW9\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
mStart Page = hxxp://my.yahoo.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_10\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Hcontrol] c:\windows\atk0100\Hcontrol.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [SonyPowerCfg] c:\program files\sony\vaio power management\SPMgr.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [VAIO Update 3] "c:\program files\sony\vaio update 3\VAIOUpdt.exe" /Stationary
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [avast5] c:\progra~1\avast5\avastUI.exe /nogui
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Transfer by Image Converter 2 - c:\program files\sony\image converter 2\menu.htm
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: chase.com\chaseonline
Trusted Zone: geosociety.org\rock
Trusted Zone: internet
Trusted Zone: k-state.edu\isis
Trusted Zone: llbean.com\www
Trusted Zone: mcafee.com
Trusted Zone: microsoft.com\update
Trusted Zone: mlb.com\mlb
Trusted Zone: nba.com\www
Trusted Zone: yahoo.com\att.my
Trusted Zone: yahoo.com\my
Trusted Zone: yahoo.com\us.mc502.mail
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://gaoportal1.gao.gov/dana-cached/setup/JuniperSetupSP1.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 relog_ap
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-5-25 64288]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2005-3-3 71961]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-5-21 164048]
S1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-5-14 214664]
S1 MpKslbf6b7344;MpKslbf6b7344;c:\windows\system32\mpenginestore\MpKslbf6b7344.sys [2010-5-26 28752]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-5-21 19024]
S2 avast! Antivirus;avast! Antivirus;c:\program files\avast5\AvastSvc.exe [2010-5-21 40384]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\avast5\AvastSvc.exe [2010-5-21 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\avast5\AvastSvc.exe [2010-5-21 40384]
S3 CIUSB;CIUSB Driver;c:\windows\system32\drivers\ciusb.sys [2005-9-6 19165]
S3 fa410;NETGEAR FA410TX Fast Ethernet PC Card Driver;c:\windows\system32\drivers\fa410nd5.sys [2005-3-3 24618]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1314704]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-5-14 40552]
S3 PTDCWWAN;PANTECH PC Card WWAN Controller device driver;c:\windows\system32\drivers\ptdcwwan.sys --> c:\windows\system32\drivers\PTDCWWAN.sys [?]
S3 wltwo48b;2Wire Wireless PC Card Driver;c:\windows\system32\drivers\wltwo48b.sys [2004-2-2 170496]
S4 0148351274478725mcinstcleanup;McAfee Application Installer Cleanup (0148351274478725);c:\docume~1\katrina\locals~1\temp\014835~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\katrina\locals~1\temp\014835~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-12 135664]
S4 TivoBeacon2;TiVo Beacon Service;c:\program files\tivo\desktop\TiVoBeacon.exe [2009-11-2 1098968]

=============== Created Last 30 ================

2010-05-26 21:45:05 0 d-----w- C:\594e42c36f140f28754c
2010-05-26 10:42:41 0 d-----w- c:\windows\system32\MpEngineStore
2010-05-26 00:51:02 0 d-----w- c:\docume~1\katrina\applic~1\GlarySoft
2010-05-26 00:35:08 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-05-25 23:19:35 0 d-----w- c:\program files\Glary Utilities
2010-05-25 22:36:58 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-05-25 22:36:48 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-05-25 22:34:25 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-05-25 22:33:53 0 d-----w- c:\program files\Lavasoft
2010-05-25 22:04:49 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{05EC98CB-DB50-407A-B19E-9793B6AFD575}
2010-05-23 21:35:06 150 ----a-w- c:\windows\wininit.ini
2010-05-23 14:02:31 0 d-----w- c:\program files\common files\McAfee
2010-05-22 22:38:16 0 d-----w- c:\docume~1\katrina\applic~1\Malwarebytes
2010-05-22 22:38:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-22 22:38:07 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-22 22:38:07 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-22 22:38:06 0 d-----w- c:\program files\Malwarebytes
2010-05-22 20:50:17 0 ----a-w- c:\windows\system32\CIEUKR
2010-05-22 20:10:47 0 d-----w- c:\windows\system32\wbem\Repository
2010-05-22 20:06:51 0 d-----w- c:\documents and settings\katrina\.autobahn
2010-05-22 20:05:34 0 d--h--w- c:\windows\ie8
2010-05-21 21:36:25 0 d-----w- c:\program files\Avast5
2010-05-21 21:36:25 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software

==================== Find3M ====================

2008-08-24 18:53:41 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082420080825\index.dat

============= FINISH: 18:36:43.07 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 May 2010 - 11:15 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
    1.Please do not run any other tool untill instructed to do so!
    2.Please reply to this thread, do not start another!
    3.Please tell me about any problems that have occurred during the fix.
    4.Please tell me of any other symptoms you may be having as these can help also.
    5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

:run combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log From Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 katspot

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Posted 28 May 2010 - 07:09 AM

A few things happened after/during running Combofix. 1) I am getting script error 54 when I try to open services in the control panel. 2) I think my Avira antivirus was compromised, because when I tried to shut it down, it was asking for a password, and the one that I use for it was not working. I uninstalled it in order to run Combofix. 3) Either as a result of the antivirus not working, or the restart from Combofix, Firefox is also browser hijacked now. 4) After the Combixfix restart, there was an "unexpected error PEV.exe needs to close" window.

IE is still infected with something. I still can't type into any login boxes. Other than that, I did not attempt to open anything but Firefox to post this information and will leave my laptop alone until I hear back from you. The log file is attached below.

Attached Files



#4 gringo_pr

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Posted 28 May 2010 - 04:40 PM

Greetings katspot

we now need to do this


TDSSKiller:
  • Please Download TDSSKiller.zip and save it on your desktop.
  • extract (unzip) its contents to your Desktop.
  • double-click the TDSSKiller Folder on your desktop.
  • right-click on TDSSKiller.exe and click Copy then Paste it directly on to your Desktop.
  • Highlight and copy the text in the codebox below.
CODE
"%userprofile%\desktop\tdsskiller.exe" -l "%userprofile%\desktop\tdsskiller.txt"
  • Click Start, click Run... and paste the text above into the Open: line and click OK.
  • If malicious services or files have been detected, the utility will prompt to reboot the PC in order to complete the disinfection procedure. Please reboot when prompted.
  • After reboot, the driver will delete malicious registry keys and files as well as remove itself from the services list.
  • a log file should be created on your C: drive named something like TDSSKiller 2.1.1 Dec 20 2009 02:40:02
  • To find the log click Start then Computer then Vista ( C:).
  • Please post the contents of that log in your next reply


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 katspot

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Posted 28 May 2010 - 07:25 PM

It seems like the browser redirection is fixed, but I still can't type in the boxes in IE. Firefox appears to be alright.

Attached Files



#6 gringo_pr

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Posted 28 May 2010 - 07:41 PM

Greetings

but I still can't type in the boxes in IE. lets see if this clears it up

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 7.0.8
    J2SE Runtime Environment 5.0 Update 10


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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#7 gringo_pr

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Posted 31 May 2010 - 02:53 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


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#8 katspot

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Posted 01 June 2010 - 05:38 PM

Sorry about that, I had family in town for the holiday.

1) I don't think I have a browser hijacker anymore. 2) I am still having trouble typing in IE, so I was thinking about doing the IE8 install/upgrade, because I had rolled back to IE7 during the uninstall. 3) I can't get rid of Adobe Reader 7.0.8. It says I do not have the right Windows Installer package. I have a full Adobe CS2 suite with Acrobat, so I don't really use the old reader anyway.

Here are the logs you requested...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4132

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

5/29/2010 2:28:59 PM
mbam-log-2010-05-29 (14-28-59).txt

Scan type: Quick scan
Objects scanned: 124002
Time elapsed: 16 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\NetworkService\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.16791 (vista_gdr.081217-1620)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=57f984de3921d64383afc48f9db719bc
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-05-29 07:19:20
# local_time=2010-05-29 03:19:20 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=769 16775125 100 98 0 210522845 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=399
# found=0
# cleaned=0
# scan_time=1081
esets_scanner_update returned -1 esets_gle=53251


#9 gringo_pr

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Posted 01 June 2010 - 07:05 PM

Greetings

QUOTE
I am still having trouble typing in IE, so I was thinking about doing the IE8 install/upgrade, because I had rolled back to IE7 during the uninstall
yes go ahead and update and see if it still gives you problems and let me know

The logs Look clear so I am going to give you my all clean

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#10 katspot

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Posted 03 June 2010 - 11:54 AM

Everything seems to be working the way it should be. Thank you so much for your help!

#11 gringo_pr

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Posted 03 June 2010 - 12:00 PM

You are very welcome



gringo
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#12 gringo_pr

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Posted 06 June 2010 - 02:04 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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