I have an infected laptop. Each time i start my computer it says that it's installing updates to nuiscence pdf converter and then it says save to file and then when i click save it says please insert CD because the file in invalid. I've uninstalled that program and then the same message jumps to another program such as roxio.
I scanned my computer with mcafee and it shows no viruses.
I went ahead and installed microsoft security essentials and spywaredoctor and windows defender. It doesnt let me install them completely because it says unable to update missing or corrupt file and gives me a weird K number.
I finally ran the scans and it showed a trojan virus win/32alureon....and then it said unable to remove but it removed other viruses successfully.
Each time i restart my laptop the same messages occur. I have a dell inspiron laptop with windows xp. Before i ran the scans my windows changed from the blue start bar to a grey one. After the scan it seems to have changed back to the blue one.
I still however am getting that message and am not sure if it will infect my computer or if it has completly been removed. Please help me!
I also was unmable to access the internet because it did not automatically start the dcsp service and i would have to go it and click start manually for it to find my IP address and stuff. Other wise it would show IP address 0.0.0.0.0
Can someone help me please? I am really not techsavvy and just know how to use my computer and fix small issues =[. I do not have a reinstallation CD or anything and the restore doesnt restore to a normal point. (I tried)