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I think I have a keylogger on my system


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6 replies to this topic

#1 UkrainianChuckNorris

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Posted 26 May 2010 - 05:53 PM

Hello fellas. I believe my computer has been compromised with a keylogger. Why do I say that? As of 2 weeks ago, when I type, once in a while the cursor will stop blinking, and the letters will stop typing, and it will take 1-3 seconds and then type out everything that I pressed. My friend in England says when he had a keylogger, he had the exact same thing, the text would just stop typing all of a sudden, and then begin again.

I have never had this kind of issue before. I take care of my computer.

Operating System: Windows 7 Ultimate 64-bit
Processor: AMD Athlon™ II X4 620 Processor (4 CPUs), ~2.6GHz
Memory: 4096MB RAM

I run

Avast Free - Every Night
UnHackMe Monitor
Malwarebytes Anti-Malware
Spybot S&D
RegCure
NoVirusThanks Malware Remover
Digital Patrol 5.0
Advanced Syatem care 3 Free
AdFirewall
Emsisoft Anti-Malware (Trial) I don't have money to buy it right now.


I would appreciate any help.

Here is the DDS Report, or log file

http://hotfile.com/dl/44956872/1b496cb/DDS.txt.html

mmmkay... 129 views and no replies....

EDIT: There are over 100 unanswered topics in this forum at present and the average wait time is 2-3 days. Please be patient. ~BP

Edited by Budapest, 27 May 2010 - 10:55 PM.
Posts merged and moved from AII ~BP


BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


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Posted 28 May 2010 - 06:54 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 UkrainianChuckNorris

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Posted 29 May 2010 - 03:58 PM

Okay here is my DDS report. But I don't think GMER works on 64 bit does it? I thought I tried it before...

Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4095.2002 [GMT -5:00]

AV: Digital Patrol *On-access scanning enabled* (Updated) {35237DD9-776F-4485-A7AF-729074E24B96}
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\SysWOW64\PnkBstrA.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Vidalia Bundle\Vidalia\vidalia.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ASUS\AI Suite\Q-Button\QButton.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Vidalia Bundle\Tor\tor.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Vidalia Bundle\Polipo\polipo.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\BOINC\boinctray.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\NictaTech Software\Digital Patrol 5\dpatrolu.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe
C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
c:\windows\system32\inetsrv\w3wp.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Common Files\Corel\Standby\Standby.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe

C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\syswow64\blank.htm
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~2\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files (x86)\adobe\adobe contribute cs5\plugins\ieplugin\contributeieplugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~2\yahoo!\companion\installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files (x86)\adobe\adobe contribute cs5\plugins\ieplugin\contributeieplugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~2\yahoo!\companion\installs\cpn\yt.dll
TB: Foxit Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} -
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Auslogics BoostSpeed] c:\program files (x86)\auslogics\auslogics boostspeed\boostspeed.exe
uRun: [Vidalia] "c:\program files (x86)\vidalia bundle\vidalia\vidalia.exe"
uRun: [UnHackMe Monitor] c:\program files (x86)\unhackme\hackmon.exe
uRun: [msnmsgr] "c:\program files (x86)\windows live\messenger\msnmsgr.exe" /background
mRun: [Ai Nap] "c:\program files (x86)\asus\ai suite\q-button\QButton.exe"
mRun: [Cpu Level Up help] "c:\program files (x86)\asus\ai suite\CpuLevelUpHelp.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\common files\java\java update\jusched.exe"
mRun: [ATICustomerCare] "c:\program files (x86)\ati\aticustomercare\ATICustomerCare.exe"
mRun: [boincmgr] "c:\program files (x86)\boinc\boincmgr.exe" /a /s
mRun: [boinctray] "c:\program files (x86)\boinc\boinctray.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [Standby] "c:\program files (x86)\common files\corel\standby\Standby.exe" -START
mRun: [SwitchBoard] c:\program files (x86)\common files\adobe\switchboard\SwitchBoard.exe
mRun: [Digital Patrol Update 5] c:\program files (x86)\nictatech software\digital patrol 5\dpatrolu.exe /autoupdate
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files (x86)\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Elite Antikeylogger] "c:\program files (x86)\widestep software\elite antikeylogger 3.0 [build 327]\elite antikeylogger\wseakadm.exe"
mRun: [AdFirewall] c:\program files (x86)\adfirewall\AdFirewall.exe -Startup
mRun: [a-squared] "c:\program files (x86)\emsisoft anti-malware\a2guard.exe" /d=60
mRun: [Malwarebytes' Anti-Malware] "c:\program files (x86)\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Anti Trojan Elite] c:\program files (x86)\anti trojan elite\TJEnder.exe :NO

#4 UkrainianChuckNorris

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Posted 30 May 2010 - 02:12 PM

I am not sure if the DDS is similar to Hijackthis. But here is the hijackthis log

Scan saved at 2:10:58 PM, on 5/30/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Vidalia Bundle\Vidalia\vidalia.exe
C:\Program Files (x86)\ASUS\AI Suite\Q-Button\QButton.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Vidalia Bundle\Polipo\polipo.exe
C:\Program Files (x86)\BOINC\boinctray.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\NictaTech Software\Digital Patrol 5\dpatrolu.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files (x86)\Common Files\Corel\Standby\Standby.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Ai Nap] "C:\Program Files (x86)\ASUS\AI Suite\Q-Button\QButton.exe"
O4 - HKLM\..\Run: [Cpu Level Up help] "C:\Program Files (x86)\ASUS\AI Suite\CpuLevelUpHelp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [boincmgr] "C:\Program Files (x86)\BOINC\boincmgr.exe" /a /s
O4 - HKLM\..\Run: [boinctray] "C:\Program Files (x86)\BOINC\boinctray.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Standby] "c:\Program Files (x86)\Common Files\Corel\Standby\Standby.exe" -START
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [Digital Patrol Update 5] C:\Program Files (x86)\NictaTech Software\Digital Patrol 5\dpatrolu.exe /autoupdate
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Elite Antikeylogger] "C:\Program Files (x86)\Widestep Software\Elite Antikeylogger 3.0 [build 327]\Elite Antikeylogger\wseakadm.exe"
O4 - HKLM\..\Run: [AdFirewall] C:\Program Files (x86)\AdFirewall\AdFirewall.exe -Startup
O4 - HKLM\..\Run: [a-squared] "C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\a2guard.exe" /d=60
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Anti Trojan Elite] C:\Program Files (x86)\Anti Trojan Elite\TJEnder.exe :NO
O4 - HKCU\..\Run: [Auslogics BoostSpeed] C:\Program Files (x86)\Auslogics\Auslogics BoostSpeed\boostspeed.exe
O4 - HKCU\..\Run: [Vidalia] "C:\Program Files (x86)\Vidalia Bundle\Vidalia\vidalia.exe"
O4 - HKCU\..\Run: [UnHackMe Monitor] C:\Program Files (x86)\UnHackMe\hackmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~3\GO36F4~1.DLL C:\Windows\SysWOW64\guard32.dll
O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files (x86)\COMODO\COMODO livePCsupport\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\ASUS.SYS\config\DVMExportService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Elite Antikeylogger monitoring service - Unknown owner - C:\Program Files (x86)\Widestep Software\Elite Antikeylogger 3.0 [build 327]\Elite Antikeylogger\wseaksrv.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files (x86)\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

#5 UkrainianChuckNorris

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Posted 31 May 2010 - 11:33 PM

well by now they have to know my bank login account and everything else. I guess since I can't get any real assistance I should visit a more active forum.

#6 schrauber

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Posted 03 June 2010 - 11:25 AM

Hello, UkrainianChuckNorris
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.


A more active forum? This is a real active forum, thats why we have hundreds of new topics everyday, and we all have a real life. Sorry for the delay, but I had connection issues.


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemdrive%\*.sys /90 /md5
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#7 schrauber

schrauber

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Posted 07 June 2010 - 01:50 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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