Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

help


  • Please log in to reply
10 replies to this topic

#1 omaroo

omaroo

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 26 May 2010 - 03:25 PM

hi guys, i have been having problems with my comps for about 5 months or so, basically when i swithc my computer on, before it gets to the windows welcome screen it just shuts off, and everytime i try to tun my comp on, it always switches off. I spoke to my cousin, who is a computer expert, and he said it cannot be a HD or fan problem, but he could not give me any more help due to him living far away. So this website is my only hope. Please help me.

BC AdBot (Login to Remove)

 


#2 webgeekkc

webgeekkc

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Location:Missouri
  • Local time:05:52 AM

Posted 26 May 2010 - 04:15 PM

Hi omaroo,

does the computer start windows in safe mode? Press F8 during the boot and select Safe Mode

#3 omaroo

omaroo
  • Topic Starter

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 26 May 2010 - 05:10 PM

ye it works okay in safe mode, but it always shuts off in normal mode

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:52 AM

Posted 26 May 2010 - 06:03 PM

Try the following, please.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt. If the reported date for errors is not in chronological order (most recent at top), then you may want to sort that column to make it so...before saving the file.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Louis

#5 omaroo

omaroo
  • Topic Starter

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 26 May 2010 - 09:11 PM

would i need to do the above in safe mode

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:52 AM

Posted 27 May 2010 - 07:50 AM

You stated that you cannot boot into normal mode...

Louis

#7 omaroo

omaroo
  • Topic Starter

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 27 May 2010 - 09:14 AM

so then i would need to do all those instructions in safe mode. BTW how will this help fix my computer.

#8 omaroo

omaroo
  • Topic Starter

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 31 May 2010 - 09:48 AM

louis i went on the website u gave me, i download bluescreenview, double clicked it, but it didnt scan automatically, what am i doing wrong.

#9 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:52 AM

Posted 31 May 2010 - 11:41 AM

If no scan transpired...that's an indication that there are no .dmp files saved/available.

These files result from system BSODs.

These are the files which BlueScreenView reads to report BSOD/STOP errors.

For a system that runs in safe mode...yet doesn't run in normal mode...driver issues of some type usually generate a BSOD. The scenario you put forth...where the system stops in normal mode, but runs OK in safe mode...doesn't make sense to me.

If it were a system file issue...either a BSOD would occur or the system would not be able to access safe mode.

You might try the following, http://support.microsoft.com/kb/316450.

Louis

#10 omaroo

omaroo
  • Topic Starter

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Local time:10:52 AM

Posted 31 May 2010 - 12:41 PM

man i really need this sorted out. Im so frustrated. Could it be a faulty HDD, ram or power supply that keeps switching my computer off

#11 hamluis

hamluis

    Moderator


  • Moderator
  • 56,086 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:52 AM

Posted 31 May 2010 - 01:46 PM

The list of things...that can cause a system to foul up...grows longer every day that malware and new programs/drivers are being written.

I won't guess, I tend to try to eliminate possible causes, rather than pin the tail on the donkey blindly.

If you want an immediate resolution...I don't see such in sight.

But...maybe someone else has ideas that they wish to share.

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users