Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


can't renew IP address after removal of spyware

  • Please log in to reply
1 reply to this topic

#1 BBelly10


  • Members
  • 4 posts
  • Local time:11:08 AM

Posted 26 May 2010 - 03:22 PM

YEsterday afternoon i contracted Antivirus soft, which happened to me once about a year ago as well. After following the removal instructions from this bulletin board on it, i could not reaccess the internet unfortunately. I keep getting the "cannot renew IP address" error when i try to repair my wireless connection. tried connecting with an ethernet cable to my router but still no success. took it to the geek squad and they confirmed that i don't have any viruses or malware, but seem to now be missing a windows file for the browsing. they were able to connect wirelessly in safe mode, but not with a regular startup. How should i go about fixing this?

your help is greatly appreciated-


BC AdBot (Login to Remove)


#2 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,490 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:12:08 PM

Posted 26 May 2010 - 09:39 PM

Hello give these a shot.

Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users