Posted 26 May 2010 - 03:22 PM
YEsterday afternoon i contracted Antivirus soft, which happened to me once about a year ago as well. After following the removal instructions from this bulletin board on it, i could not reaccess the internet unfortunately. I keep getting the "cannot renew IP address" error when i try to repair my wireless connection. tried connecting with an ethernet cable to my router but still no success. took it to the geek squad and they confirmed that i don't have any viruses or malware, but seem to now be missing a windows file for the browsing. they were able to connect wirelessly in safe mode, but not with a regular startup. How should i go about fixing this?
your help is greatly appreciated-