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Google/Yahoo links redirect, windows update page reset errors.


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#1 swillie

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Posted 26 May 2010 - 02:55 PM

Hello. This site has helped me many times to remove malware, but this is my first time posting for help.

Running windows XP SP3. Explorer pops up an extra window on startup and randomly with random sites (adsonar comes up alot). Google links all redirect elsewhere. Yahoo causes intermitent redirects. I ended up with the Antivirus Soft from one of the redirects.

Also noticed I cannot access windows update whatsoever , the pages will not load, I get a page reset error.

I used Rkill and Malwarebytes in safe mode to remove the Antivirus Soft.

I have than run CCleaner, ATF(safe mode), Superantispyware(safe mode), and Malwarebytes again (normal mode), and scanned with the Computer Associates virus software that came on the pc. Numerous items where found and repaired/deleted , but the browser edirect problem persists.

I installed Mozilla Firefox, and the xtra window pop ups and google redirects are happening with it as well.

A few years and probably too much P2P activity have loaded this pc with too much junk I'm afraid. It was a refurb and I have no restore cd / partition or I would wipe it clean and start over.

Any help would be very much appreciated. I was going to download and run Hijack this and post a log but thought I would hold off since I obviuosly don't know exactly what I am doing at this point.

Steve

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#2 boopme

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Posted 26 May 2010 - 03:35 PM

Hi Steve and welcome... We may as well get right into the MAlware removal section.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 boopme

boopme

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Posted 27 May 2010 - 09:38 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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