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Virus wont let me on internet


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8 replies to this topic

#1 jadob

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Posted 26 May 2010 - 11:58 AM

Hello; I recently received a nasty virus that affects my wireless internet connection. What it does it shows that there is limited or no connectivity to the wireless router. This is NOT a router problem due to the fact that I am able to use other wireless devices on same router and when the DELL people had me do a system re-store everything worked fine until I shut down the computer and re-booted. This virus is also affecting the speed of the loading of the start page and its overall appearance. I normally have a green "start" button and a red "X" button but now everything is much smaller and in grey and black colors. I started to follow the steps to download all the required information to post here for assistance but I cannot access the internet with the computer to upload the logs. I run Windows XP system. I currently have Anti Vir firewall and use spybot, c-cleaner, and recently Malwarebytes. All of these things have not helped get rid of this. If anyone can help me get back online I will then upload all the logs that have been saved that this site requires for getting help in removing viruses.

Thanks,

J

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#2 boopme

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Posted 26 May 2010 - 04:01 PM

Try booting to Safe Mode with Networking.. Then try to run SAS.

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
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#3 jadob

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Posted 26 May 2010 - 10:10 PM

Boopme:

Thank you for your assistance. To get the program downloaded I used system restore to a date further back than before and was then able to use my internet connection. I followed your instructions to a tee however something happened while the quarantine process was running. The computer locked up and would not do anything so I had to shut it down and run the scan again because when I re-booted it was back to the infected state. In any event I was able to save a copy of the log file and I am uploading it to this post. I hope I'm not violating the forum rules. Thanks again for your help on this matter.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/26/2010 at 06:57 PM

Application Version : 4.38.1004

Core Rules Database Version : 4994
Trace Rules Database Version: 2806

Scan type : Complete Scan
Total Scan Time : 02:16:23

Memory items scanned : 662
Memory threats detected : 1
Registry items scanned : 6647
Registry threats detected : 6
File items scanned : 148622
File threats detected : 599

Trojan.Agent/Gen-System
C:\WINDOWS\SYSTEM32\LGBPD.EXE
C:\WINDOWS\SYSTEM32\LGBPD.EXE
[LGBLiveUpdate] C:\WINDOWS\SYSTEM32\LGBPD.EXE
C:\WINDOWS\SYSTEM32\LGB\LGBPD.EXE
C:\WINDOWS\Prefetch\LGBPD.EXE-1B3E38EA.pf

Adware.Tracking Cookie
C:\Documents and Settings\Jason\Cookies\jason@ad.wsod[3].txt
C:\Documents and Settings\Jason\Cookies\jason@msnportal.112.2o7[2].txt
C:\Documents and Settings\Jason\Cookies\jason@collective-media[1].txt
C:\Documents and Settings\Jason\Cookies\jason@revsci[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@19searchfeed[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@247realmedia[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@4.adbrite[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@a1.interclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ad.wsod[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ad.yieldmanager[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adbrite[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adecn[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adinterax[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adlegend[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adopt.euroclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adopt.specificclick[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@adrevolver[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.adbrite[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.awesomehouseparty[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.cartoonnetwork[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.gamesbannernet[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.mouseplanet[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.nba[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.pointroll[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.turner[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.undertone[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@advertising[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@anad.tacoda[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@apmebf[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ar.atwola[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@at.atwola[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@atdmt[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@azjmp[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@bluestreak[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@bs.serving-sys[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@buildabear.122.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@burstnet[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@casalemedia[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@cdn4.specificclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@celebrityphotofind[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@citi.bridgetrack[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@collective-media[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@content.yieldmanager[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@counter.hitslink[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@doubleclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@dynamic.media.adrevolver[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@eaeacom.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@edge.ru4[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ehg-bestbuy.hitbox[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ehg-learningco.hitbox[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ehg-shoes.hitbox[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@ehg-youtube.hitbox[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@eyewonder[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@fastclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@findwhat[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@fls.doubleclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@gamefinder.disney.go[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@h.starware[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@hitbox[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@hitbox[3].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@homestore.122.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@iacas.adbureau[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@imrworldwide[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@insightexpressai[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@interclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@intermundomedia[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@kanoodle[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@kontera[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@maxis.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@media.adrevolver[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@media.adrevolver[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@media.sponsorhouse[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@media6degrees[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@mediaplex[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@msnaccountservices.112.2o7[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@msnbc.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@msnportal.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@nintendo.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@optimost[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@overture[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@partner2profit[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@paypal.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@perf.overture[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@pointroll[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@precisionclick[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@pro-market[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@prospect.adbureau[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@questionmarket[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@realmedia[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@revenue[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@revsci[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@roiservice[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@rotator.adjuggler[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@sales.liveperson[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@sales.liveperson[4].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@server.cpmstar[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@server.iad.liveperson[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@server.iad.liveperson[3].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@serving-sys[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@shopping.112.2o7[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@specificclick[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@specificmedia[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@stat.dealtime[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@statcounter[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@stats.gamestop[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@statse.webtrendslive[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@tacoda[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@target.db.advertising[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@toseeka[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@track.bestbuy[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@track.monitis[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@tracking.realtor[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@trafficmp[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@tribalfusion[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@try.starware[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@viacom.adbureau[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@vidego.multicastmedia[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@videoegg.adbureau[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@www.burstnet[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@www.comprabanner[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@www.googleadservices[1].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@www.googleadservices[2].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@www.googleadservices[4].txt
C:\Documents and Settings\Cheyenne\Cookies\cheyenne@zedo[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@2o7[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@ad.yieldmanager[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@adopt.euroclick[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@adrevolver[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@ads.pointroll[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@advertising[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@anad.tacoda[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@ar.atwola[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@atdmt[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@atwola[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@casalemedia[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@insightexpressai[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@interclick[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@media.adrevolver[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@media.adrevolver[3].txt
C:\Documents and Settings\Cochise\Cookies\cochise@mediaplex[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@precisionclick[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@questionmarket[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@realmedia[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@revsci[1].txt
C:\Documents and Settings\Cochise\Cookies\cochise@testquestionsandanswers[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@tribalfusion[2].txt
C:\Documents and Settings\Cochise\Cookies\cochise@www.googleadservices[1].txt
C:\Documents and Settings\Jason\Cookies\jason@ad.wsod[2].txt
C:\Documents and Settings\Jason\Cookies\jason@ad.yieldmanager[2].txt
C:\Documents and Settings\Jason\Cookies\jason@adbrite[2].txt
C:\Documents and Settings\Jason\Cookies\jason@content.yieldmanager[1].txt
C:\Documents and Settings\Jason\Cookies\jason@dmtracker[1].txt
C:\Documents and Settings\Jason\Cookies\jason@invitemedia[2].txt
C:\Documents and Settings\Jason\Cookies\jason@media6degrees[1].txt
C:\Documents and Settings\Jason\Cookies\jason@msnportal.112.2o7[1].txt
C:\Documents and Settings\Jason\Cookies\jason@revsci[2].txt
C:\Documents and Settings\Jason\Cookies\jason@stat.onestat[2].txt
C:\Documents and Settings\Jason\Cookies\jason@traffic.tcmagnet[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@247realmedia[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@a.websponsors[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ad.yieldmanager[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ad2.adecn[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@adecn[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@adknowledge[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@admarketplace[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@adrevolver[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@adrevolver[3].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ads.addynamix[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ads.monster[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ads.pointroll[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ads.pointroll[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@adultfriendfinder[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@advertising[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@advertising[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@anat.tacoda[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@apmebf[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@as1.falkag[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@atdmt[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@ath.belnk[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@azjmp[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@belnk[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@belnk[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@bluestreak[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@bs.serving-sys[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@burstnet[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@casalemedia[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@creativeby.viewpoint[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@dist.belnk[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@dist.belnk[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@icc.intellisrv[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@insightexpressai[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@maxserving[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@maxserving[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@mediamgr.ugo[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@mediaplex[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@nextag[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@onlinerewardcenter[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@overture[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@partner2profit[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@questionmarket[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@realmedia[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@roiservice[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@servedby.advertising[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@serving-sys[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@tacoda[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@tradedoubler[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@tradedoubler[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@tribalfusion[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@tribalfusion[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@www.burstbeacon[2].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@www.rowise[1].txt
C:\Documents and Settings\Jason\Desktop\i tunes\Cochise Dobine\Cookies\cochise dobine@zedo[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@ads.pointroll[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@atdmt[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@icc.intellisrv[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@insightexpressai[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@nextag[1].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@questionmarket[1].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\Cheyenne Dobine\Cookies\cheyenne dobine@serving-sys[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\music folder\Cochise Dobine\Cookies\cochise dobine@247realmedia[1].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\music folder\Cochise Dobine\Cookies\cochise dobine@a.websponsors[2].txt
C:\Documents and Settings\Jason\Desktop\jasons backup\My Documents\music folder\Cochise Dobine\Cookies\cochise dobine@ad.yieldmanager[2].txt
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C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@icc.intellisrv[2].txt
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C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@mediaplex[1].txt
C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@nextag[1].txt
C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@onlinerewardcenter[1].txt
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C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@partner2profit[2].txt
C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@questionmarket[1].txt
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C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@roiservice[1].txt
C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@servedby.advertising[1].txt
C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@serving-sys[1].txt
C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@tacoda[1].txt
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C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@www.burstbeacon[2].txt
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C:\Documents and Settings\Jason\My Documents\My Music\Cochise Dobine\Cookies\cochise dobine@zedo[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@247realmedia[1].txt
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C:\Documents and Settings\Tonya\Cookies\tonya@statse.webtrendslive[1].txt
C:\Documents and Settings\Tonya\Cookies\tonya@tacoda[2].txt
C:\Documents and Settings\Tonya\Cookies\tonya@track.bestbuy[2].txt
C:\Documents and Settings\Tonya\Cookies\tonya@trafficmp[1].txt
C:\Documents and Settings\Tonya\Cookies\tonya@twci.coremetrics[1].txt
C:\Documents and Settings\Tonya\Cookies\tonya@www.googleadservices[1].txt
C:\Documents and Settings\Tonya\Cookies\tonya@www.googleadservices[3].txt
C:\Documents and Settings\Tonya\Cookies\tonya@zedo[2].txt
C:\QooBox\Quarantine\C\Documents and Settings\Cheyenne\Cookies\cheyenne@2o7[2].txt.vir
C:\QooBox\Quarantine\C\Documents and Settings\Cheyenne\Cookies\cheyenne@ads.pointroll[2].txt.vir
C:\QooBox\Quarantine\C\Documents and Settings\Cheyenne\Cookies\cheyenne@ehg-dig.hitbox[2].txt.vir
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Rogue.Component/Trace
HKLM\Software\Microsoft\EC0F9585
HKLM\Software\Microsoft\EC0F9585#ec0f9585
HKLM\Software\Microsoft\EC0F9585#Version
HKLM\Software\Microsoft\EC0F9585#ec0f3805
HKLM\Software\Microsoft\EC0F9585#ec0f51e0

Adware.Flash Tracking Cookie
C:\Documents and Settings\Jason\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\5VK7E6JA\ADS2.MSADS(2).NET

Trojan.Agent/Gen-ImageDocFake
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C:\DOCUMENTS AND SETTINGS\JASON\MY DOCUMENTS\TONYA DOBINE\TONYA DOBINE\MY DOCUMENTS\MY MUSIC\ITUNES\ITUNES MUSIC\TOTAL\KIMA, KEISHA & PAM\TH_4F2_KATE_016_016_16[1].JPG
C:\DOCUMENTS AND SETTINGS\TONYA\MY DOCUMENTS\MY MUSIC\TOTAL\KIMA, KEISHA & PAM\MP2002[1].GIF
C:\DOCUMENTS AND SETTINGS\TONYA\MY DOCUMENTS\MY MUSIC\TOTAL\KIMA, KEISHA & PAM\TH_4F2_KATE_016_016_16[1].JPG

#4 boopme

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Posted 26 May 2010 - 10:20 PM

Hello ,no no rules broken you did great.

Now let's run these...as we are connected.
We need to disable Spybot S&D's "TeaTimer"if running.
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 jadob

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Posted 27 May 2010 - 11:35 AM

Okay.. Things are improving!!! The wifi is back in working condition and the page is back to looking like it dd prior to the virus. I am posting the MalwareBytes log to show the one item that was removed.. The last issue I have is that my OnlineArmor will not start up now. Im sure it has something to do with the other stuff that was downloaded to get rid of the virus, but that is my only firewall and it had worked pretty good up to this point. Any suggestions as to how to get it to autoload. I tried to uninstall and reinstall but it wont let me do that. Thank you so much for your help!!!

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4148

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/27/2010 9:21:09 AM
mbam-log-2010-05-27 (09-21-09).txt

Scan type: Quick scan
Objects scanned: 160697
Time elapsed: 8 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\restore (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

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Posted 27 May 2010 - 11:43 AM

I think you should try to reinstall, or if they have a repair instal option, the Online Armor now as some files may have been corrupted. Let me know/.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 jadob

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Posted 28 May 2010 - 03:22 PM

Good Afternoon;

I am sorry to report that things have returned to the infected state. I am using another computer to type this due to the problems with my internet connection on my computer. I believe that the Online Armor is the culprit. Reason being, is that when I have tried to uninstall Online Armor will not allow me to do so. I receive an error message stating that it does not recognize the uninstall command (even in safe mode). I have tried to delete the entire program and when I did have internet access to my computer, I tried to download a new copy, but it stopped at the install process. I am at my wits end with this. I have done everything to get rid of all viruses and trojans etc, but nothing has changed. Thanks again for your continued support.


J

#8 boopme

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Posted 28 May 2010 - 03:37 PM

I think we'll need to get deeper in here.

Can you Copy OTL from another PC,to a flash drive ,usb or a CD an run it from there on this PC.

OTL

  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized
if successful go Virus, Trojan, Spyware, and Malware Removal Logs and create a new topic and post that log,thanks.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

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Posted 28 May 2010 - 08:42 PM

Hello,

I deleted the OTL logs you posted in this thread as they duplicated the ones in the new topic which is where they need to be.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/319930/wifi-gets-cut-off-wont-allow-access-to-internet/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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