He ran super anti spyware and he said it removed disabled.s (after doing a search I figure it's disabled.securitycenter virus). How do I at least get him back to the point of a hard-wired connection (safe mode with networking) so that I can get him to upload the files necessary to receive assistance in this forum?
When he boots in safe mode with networking, the lights are not flashing on the NIC. :-( Since I am 4 hours away, it's a little bit difficult for me to troubleshoot for him ... however I think the first thing would be to get the Internet working if possible. Any assistance is greatly appreciated! :-)
EDIT: Moved from XP to more appropriate Am I Infected forum ~ Hamluis.
Edited by hamluis, 26 May 2010 - 08:42 AM.