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Infected again?


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8 replies to this topic

#1 margiemorgan

margiemorgan

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  • Local time:01:44 PM

Posted 26 May 2010 - 07:48 AM

I started out over on another site (operating systems/windows vista) and below is what happened. Just wanted to say that I was here a couple of months ago and Grinler helped me get rid of nasty malware. I did everything he suggested and now have the full version of avast, wot is running and there are a couple of other things but I am at work and can't remember what they are but they were free to use. Ran a full scan with avast last nite and it says all clean. The firewall says 'secure'. I am at a loss.

______________________________________________________
Original post:

I had problems a couple of months ago and got help (from this site) for malware removal and computer has worked fine since then. Suddenly I am having problems with computer crashing usually when a user is logging off, at least that is the only time I have seen it so far.

Information that appears is:
IRQL_NOT_LESS_OR_EQUAL

***STOP: 0x0000000A (0X00000000, 0x0000001B, ox00000000, ox82a66c84)

Collecting data for crash dump
Initializing data for crash dump

I have not added any hardware or software other than software to remove the malware.

Any ideas?


Thanks in advance

Margie

____________________________________________________

Broni's reply:

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
____________________________________________________

My reply

Dump File : Mini031810-02.dmp
Crash Time : 3/18/2010 5:44:54 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x82014143
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031810-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031810-01.dmp
Crash Time : 3/18/2010 5:32:48 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffc
Parameter 2 : 0x00000000
Parameter 3 : 0x8206cd1e
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+90913
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031710-02.dmp
Crash Time : 3/17/2010 8:02:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x8203f143
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031710-01.dmp
Crash Time : 3/17/2010 5:43:07 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x8201b143
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031610-02.dmp
Crash Time : 3/16/2010 6:43:47 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffc
Parameter 2 : 0x00000000
Parameter 3 : 0x82074d1e
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031610-01.dmp
Crash Time : 3/16/2010 5:46:19 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffc
Parameter 2 : 0x00000000
Parameter 3 : 0x82048d1e
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031510-01.dmp
Crash Time : 3/15/2010 6:47:58 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x8200b143
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031410-03.dmp
Crash Time : 3/14/2010 8:03:00 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000099
Parameter 2 : 0x87e6b240
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031410-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031410-02.dmp
Crash Time : 3/14/2010 5:59:15 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x82055143
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031410-01.dmp
Crash Time : 3/14/2010 1:06:23 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xffffffff
Parameter 2 : 0x00000008
Parameter 3 : 0xffffffff
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+4104f8
File Description : NVIDIA Windows Kernel Mode Driver, Version 187.80
Product Name : NVIDIA Windows Kernel Mode Driver, Version 187.80
Company : NVIDIA Corporation
File Version : 8.16.11.8780
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031110-02.dmp
Crash Time : 3/11/2010 9:19:10 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81e47d95
Parameter 3 : 0xa9b3ba54
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+44d95
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031110-01.dmp
Crash Time : 3/11/2010 8:42:13 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82073501
Parameter 3 : 0xa1751b84
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22e501
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031010-02.dmp
Crash Time : 3/10/2010 9:05:11 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82026ed9
Parameter 3 : 0xa264848c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1dded9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031010-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini031010-01.dmp
Crash Time : 3/10/2010 5:55:44 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4e74f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini031010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030810-02.dmp
Crash Time : 3/8/2010 9:45:15 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x82007143
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030810-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030810-01.dmp
Crash Time : 3/8/2010 8:38:51 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffc
Parameter 2 : 0x00000000
Parameter 3 : 0x82076d1e
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-05.dmp
Crash Time : 3/7/2010 9:34:18 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4e74f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030710-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-04.dmp
Crash Time : 3/7/2010 9:31:57 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4e74f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030710-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-03.dmp
Crash Time : 3/7/2010 9:04:44 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffb
Parameter 2 : 0x00000000
Parameter 3 : 0x8200f143
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030710-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-02.dmp
Crash Time : 3/7/2010 9:02:37 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000099
Parameter 2 : 0x8806f8a8
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030710-01.dmp
Crash Time : 3/7/2010 8:59:48 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffc
Parameter 2 : 0x00000000
Parameter 3 : 0x82039d1e
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030510-02.dmp
Crash Time : 3/5/2010 11:24:45 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81fef901
Parameter 3 : 0x88363c04
Parameter 4 : 0x88363900
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1e1901
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini030510-01.dmp
Crash Time : 3/5/2010 11:22:56 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7838
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022810-01.dmp
Crash Time : 2/28/2010 8:17:03 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xc7f130b4
Parameter 2 : 0x00000001
Parameter 3 : 0x81ee6053
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini022810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022610-01.dmp
Crash Time : 2/26/2010 9:23:15 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00010110
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x821bdff9
Caused By Driver : hal.dll
Caused By Address : hal.dll+3ff9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini022610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022410-01.dmp
Crash Time : 2/24/2010 12:23:36 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000006
Parameter 4 : 0x871a8fa8
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini022410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022210-01.dmp
Crash Time : 2/22/2010 4:07:11 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000006
Parameter 4 : 0x8c8c9fa8
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini022210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini022010-01.dmp
Crash Time : 2/20/2010 9:15:10 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xc694d08c
Parameter 2 : 0x00000001
Parameter 3 : 0x81ec3053
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini022010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021910-01.dmp
Crash Time : 2/19/2010 10:33:51 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x000c0028
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x81e9c07b
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini021910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini021710-01.dmp
Crash Time : 2/17/2010 10:32:26 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81e830d4
Parameter 3 : 0xa0fd73ac
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+726c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini021710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010510-01.dmp
Crash Time : 1/6/2010 12:31:27 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000006
Parameter 4 : 0x86f04fa8
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini010510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini080109-01.dmp
Crash Time : 8/1/2009 5:56:31 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x00000000
Parameter 4 : 0x00010207
Caused By Driver : afd.sys
Caused By Address : afd.sys+24fff
File Description : Ancillary Function Driver for WinSock
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini080109-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
==================================================

==================================================
Dump File : Mini070309-01.dmp
Crash Time : 7/3/2009 11:35:07 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000005
Parameter 4 : 0x87122f58
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+13d9d
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini070309-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
==================================================

==================================================
Dump File : Mini081308-01.dmp
Crash Time : 8/13/2008 9:23:53 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8472b398
Parameter 3 : 0x85fbd800
Parameter 4 : 0x840a6ab8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8765
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081308-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini073008-01.dmp
Crash Time : 7/30/2008 6:45:10 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8734c030
Parameter 3 : 0x870ef030
Parameter 4 : 0x9b67e810
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8765
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini073008-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini072008-01.dmp
Crash Time : 7/20/2008 3:43:19 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x873f5030
Parameter 3 : 0x86ec1030
Parameter 4 : 0x95f28318
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8765
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini072008-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini070208-01.dmp
Crash Time : 7/2/2008 10:34:02 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x871da030
Parameter 3 : 0x871ae030
Parameter 4 : 0x85200b20
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8765
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini070208-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini052408-01.dmp
Crash Time : 5/24/2008 3:23:35 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x87227030
Parameter 3 : 0x874d6030
Parameter 4 : 0x8431f428
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8765
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052408-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini050508-01.dmp
Crash Time : 5/5/2008 6:54:16 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x9ec76030
Parameter 3 : 0xa28b63d0
Parameter 4 : 0x8ed6a440
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+d8765
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini050508-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
==================================================

________________________________________________________

Here is Broni's supply:


To start with, I'd suggest, you start new topic in "Am I Infected?" forum and you make sure, your computer is clean.
If everything checks out and you're still getting errors, you can come back to this thread.

Edited by margiemorgan, 26 May 2010 - 07:50 AM.


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#2 margiemorgan

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Posted 09 June 2010 - 07:37 AM

I am trying to being patient while waiting for a reply as I know you are very busy. I wanted to make sure I did not violate the posting rules and am being passed over because of a violation.

If I need to post at another topic, please let me know.


Thanks


Margie

#3 trollocks

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Posted 09 June 2010 - 03:17 PM

I have not added any hardware or software other than software to remove the malware.

What programs have you ran,do you have any of the logs from when the malware was removed?

#4 margiemorgan

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Posted 11 June 2010 - 08:00 AM

I have not run anything lately. Here is a link to my post when I was having problems before.

http://www.bleepingcomputer.com/forums/ind...hl=margiemorgan


Thanks for your reply.


Margie

#5 trollocks

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Posted 11 June 2010 - 11:23 AM

Follow these instructions and run TDSSKiller
http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller

#6 margiemorgan

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Posted 11 June 2010 - 09:48 PM

Ran program. Found 0 files infected and cleaned 0 files.

Waiting for your next suggestion.

#7 trollocks

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Posted 12 June 2010 - 02:57 AM

Please download Malwarebytes from Here or Here
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    Posted Image
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the log please

#8 margiemorgan

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Posted 16 June 2010 - 09:33 PM

Sorry, I have been swamped and have just had time to run the program. Here is the log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4207

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

6/16/2010 9:14:32 PM
mbam-log-2010-06-16 (21-14-32).txt

Scan type: Quick scan
Objects scanned: 148018
Time elapsed: 5 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


My computer has not gone to the BSOD the last couple of time I was on it.

Could the problem I was having be some quirky thing that has corrected by itself?

Thanks

#9 trollocks

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Posted 17 June 2010 - 02:52 PM

It seems you are clean of malware,see how it goes for a while and post back if any problems




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