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pop up RTCMediaMessageWindow: msnmsgr.exe-Bad Image


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#1 mswoodworth

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Posted 26 May 2010 - 07:25 AM

receiving popups : C:\windows\system32\quartz.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system adminstrator or the software vendor for support

PLEASE HELP

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#2 hamluis

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Posted 26 May 2010 - 11:38 AM

Worth reading, IMO: http://support.microsoft.com/kb/909596.

FWIW: Many "bad image" errors may be malware problems. Quartz.dll is (when valid) is a DirectX file.

It helps if you post the error message content...exactly as it appears onsccreen.

Louis

#3 mswoodworth

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Posted 26 May 2010 - 01:12 PM

the error message reads:

RTCMediaMessageWindow: msnmsgr.exe-Bad Image

C:\Windows\system32\quartz.dll is either not desgned to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

This is the entire error message that keeps popping up

#4 hamluis

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Posted 26 May 2010 - 06:13 PM

Take a look at the last 5 errors noted in Event Viewer, see if that offers any clues.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis




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