Posted 26 May 2010 - 04:17 AM
I am/was working my way down the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help thread preparatory to posting my first help request. Got thru all until I DL'd gmer.exe and opened it. Though the guide speaks in terms of the program simply opening - allowing one to make the 4 specified changes - and not immediately running, this does not happen for me. The program window opens, and resembles the screen shot in the guide, however, it immediately appears to start scanning, and then my PC locks up. I've deleted and re-DL'd from both DL sites thinking it may have been simply corrupted, no difference. Mouse cursor moves, but no interaction with desktop/taskbar/system tray/etc. icons at all. Cannot open start menu, etc., etc., nada. I does find 5 items and I'd tell you what they are except that the filenames, etc., are all clipped off and I can't expand the columns to read them 'cuz, like I said, everything's locked up at that point. Any help appreciated. Thanks.