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Multiple virus infection, DHCP & Themes services not starting automatically, Windows update site blocked.


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5 replies to this topic

#1 youraunti

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Posted 26 May 2010 - 12:19 AM

Hi, I have a customer's computer running XP Pro Sp3. Looks like they use Firefox 3.5.9. [Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9]

I am using IE8 to post this (from the PC itself). Edit: I tried to use IE, when clicking "Post new topic" it went to "IE cannot display the webpage". Trying from Firefox now.

Apologies if I have broken any rules etc. Did read the stickies before posting.

Upon arriving at this website I had this popup in a seperate tab, don't know if that's relevant:
hxxp://www.directrdr.com/v3.php?pid=245&cid=46533&crid=44627&t=0(0)&cc=36&said=0&params=2419a5d000600550d59241b7314fbcae35fdd9d2-sfF.S3.3U.wf3%09f.ffkfff%097cKqLvIaL%09ws4kuk44wk%09pTc&pc=0-46533&vurl=http%3A%2F%2Fwww.bleepingcomputer.com%2Fforums%2Fforum22.html&mm=23


Customer brought it in saying there was a virus. They said they'd already run Malwarebytes.
I checked: MBAM was the latest version but not the latest definitions.
AVG was installed and up to date.
All programs mentioned are the latest from the vendor site as of 2 days ago.
1) Restarted into Safe Mode, updated MBAM
2) Ran MBAM quick scan, fair amount found (about 25 if i recall correctly)
3) rebooted as required, back int

Deactivate link. ~ OB

Edited by Orange Blossom, 26 May 2010 - 03:57 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


BC AdBot (Login to Remove)

 


#2 James Crowe

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Posted 26 May 2010 - 06:47 AM

I am also having this exact same issue (DHCP, themes, pop-ups, etc), I have placed a batch file in the startup with "net start DHCP" which seems to reinitialise the DHCP client *most* of the time, however it is very very slow starting the service.

So far I have tried combofix, superantispyware, MBAM, microsoft security essentials, regrun reanimator but with no luck.

I'm going to try a repair install later on tonight, in the meantime did anyone find a solution?

#3 ineedafix123

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Posted 26 May 2010 - 03:56 PM

I'm Having the same issue.

MY Themes Dhcp Audio are all not starting on restart.
When i check my services they are on automatic but they arent starting ...... can anyone help?

#4 Orange Blossom

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Posted 26 May 2010 - 04:00 PM

@ ineedafix123,

Please start your own topic.

So far I have tried combofix,


Please note the text in blue at the top of this forum:

ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.


@ youraunti,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 Callumj6

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Posted 28 May 2010 - 01:15 PM

I am also having this exact same issue (DHCP, themes, pop-ups, etc), I have placed a batch file in the startup with "net start DHCP" which seems to reinitialise the DHCP client *most* of the time, however it is very very slow starting the service.

So far I have tried combofix, superantispyware, MBAM, microsoft security essentials, regrun reanimator but with no luck.

I'm going to try a repair install later on tonight, in the meantime did anyone find a solution?



I'm Having the same issue.

MY Themes Dhcp Audio are all not starting on restart.
When i check my services they are on automatic but they arent starting ...... can anyone help?


Hey. I had a similar problem to this. I ran TDSSKiller which seems to have fixed the services starting up. I hope this helps :thumbsup:

#6 justjeanette

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Posted 29 May 2010 - 12:44 AM

Howdy! I found this post while searching for help on the same problem. @Callumj6 - Thank you for the suggestion you posted! These services are now starting up on my computer. Yippee!




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