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winxp with virus/malware


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4 replies to this topic

#1 jondich

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Posted 25 May 2010 - 10:03 PM

Once again I am having problems with my computer processing updates. The computer will not process Microsoft updates or updates to my virus scanner. I had a similar problem back in March. The moderator who helped me was successful at the time. We made one significant change to my PC my Windows vs. 7 or 8 would not process correctly. We ended up having me migrate to Firefox (which I am stating to get comfortable.

Help I need: 1) clearing any bad things on the PC. 2) getting the start time down from around 5 minutes to something more managable. 3) getting my virus protection program (trend micro system) to load updates. 4) possible replacing the trend micro systems.

Little One

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#2 Budapest

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Posted 31 May 2010 - 01:59 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jondich

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Posted 31 May 2010 - 11:15 PM

Thanks Budabpest for the help. I run MBAW periodically. I did update the program and detection database. I started running the scan at 12PM EST.

The program appears to have run into a problems at file 11844. It has been sitting at the same spot without update for several minutes. I will attach a log file in the morning.

#4 jondich

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Posted 01 June 2010 - 10:34 PM

mbam log file

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4160

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/1/2010 1:36:51 AM
mbam-log-2010-06-01 (01-36-51).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 270087
Time elapsed: 1 hour(s), 14 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Budapest

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Posted 01 June 2010 - 10:36 PM

Start Internet Explorer. On the Tools menu, click Internet Options. On the Advanced tab, click Reset. In the Reset Internet Explorer Settings dialog box, click Reset to confirm.

See if that helps the situation.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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