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antispyware soft HELP PLEASE!


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22 replies to this topic

#1 gmsr4grls

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Posted 25 May 2010 - 08:21 PM

I need help with my mom's PC. She has been infected with antispyware soft. It is a virus that blocks everything you do and has popups that say that your system has been infected.

Heres what I have done:
Ran AVG- only cookies detected- deleted.
Ran Malwarebytes- found virus..local file and 4 registry key which I quarantined & deleted.
I found the virus file name "chfgpeftssd.exe" in the start up tab when I ran "msconfig" I unchecked it but noticed when I would come back to the tab it would be rechecked again. I am not sure how to remove it and figured I missed something.

I need help seeing if I removed the virus all the way and if anything else is bogging the computer down.

I appreciate your help! Thanks!

Here is the hijack this log...

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:14:29 PM, on 5/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Lexmark 3100 Series] "C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe"
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.5.0.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

--
End of file - 9177 bytes


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#2 fireman4it

fireman4it

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Posted 25 May 2010 - 08:34 PM

Hello gmsr4grls,

Welcome to Bleeping Computer.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 fireman4it

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Posted 26 May 2010 - 03:49 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding smile.gif

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 gmsr4grls

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Posted 27 May 2010 - 03:35 PM

Hi I am still here. I did what you asked. I was able to do the DDS scan with no problem but the GMER took quite some time...like 4-5 hours +. also the PC was very buggy after I ran the gmer scan. When I tried to save it it kept telling me it had insuffient resources to do that. I tried to see what was running by going to task manager and it wouldn't let me do that. I finally got it to save but when I tried to go online it wouldn't let me. Then I got the blue screen that said that windows shut down. So I rebooted and it took awhile to turn on and load and was able to get online. I noticed a random page pop up in the middle of me logging into this site. I really do appreciate your help!

Here are the logs.

DDS Log

DDS (Ver_10-03-17.01) - NTFSx86
Run by Connie Thompson at 8:57:58.51 on Thu 05/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.303 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
svchost.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Documents and Settings\Connie Thompson\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\common\ycomp5_1_6_0.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\ycomp5_1_6_0.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] 1
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Lexmark 3100 Series] "c:\program files\lexmark 3100 series\lxbrbmgr.exe"
mRun: [LXBRKsk] c:\progra~1\lexmar~1\LXBRKsk.exe
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [Motive SmartBridge] c:\progra~1\sbcsel~1\smartb~1\MotiveSB.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [YBrowser] c:\program files\yahoo!\browser\ybrwicon.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2499216C-4BA5-11D5-BD9C-000103C116D5} - {2499216C-4BA5-11D5-BD9C-000103C116D5} - c:\program files\yahoo!\common\ylogin.dll
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-2 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-2 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-2 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-2 297752]
R2 BCMNTIO;BCMNTIO;c:\progra~1\checkit\diagno~1\BCMNTIO.sys [2007-3-3 3744]
R2 MAPMEM;MAPMEM;c:\progra~1\checkit\diagno~1\MAPMEM.sys [2007-3-3 3904]

=============== Created Last 30 ================

2010-04-28 16:29:56 0 ----a-w- c:\documents and settings\connie thompson\񀿉
2010-04-27 20:39:43 49920 ----a-r- c:\windows\system32\drivers\HPZid412.sys
2010-04-27 20:39:43 16496 ----a-r- c:\windows\system32\drivers\HPZipr12.sys
2010-04-27 20:39:02 271704 ----a-r- c:\windows\system32\hpzids01.dll
2010-04-27 20:39:02 118272 ----a-w- c:\windows\system32\hpz3l5mu.dll
2010-04-27 20:38:52 21568 ----a-r- c:\windows\system32\drivers\HPZius12.sys
2010-04-27 20:38:11 593920 ----a-r- c:\windows\system32\hpwtscl3.dll
2010-04-27 20:38:11 364544 ----a-r- c:\windows\system32\hppldcoi.dll
2010-04-27 20:38:11 309760 ----a-r- c:\windows\system32\difxapi.dll
2010-04-27 20:38:11 294912 ----a-r- c:\windows\system32\hpovst11.dll
2010-04-27 20:38:10 729088 ----a-r- c:\windows\system32\hpwwiax4.dll
2010-04-27 20:31:44 0 d-----w- c:\program files\common files\HP
2010-04-27 20:31:42 0 d-----w- c:\program files\common files\Hewlett-Packard
2010-04-27 20:30:43 1373528 ----a-r- c:\windows\hpzshl01.exe
2010-04-27 20:30:43 1140056 ----a-r- c:\windows\hpzmsi01.exe
2010-04-27 20:30:43 10563 ----a-r- c:\windows\hpwscr19.dat
2010-04-27 20:30:40 0 d-----w- c:\windows\yellowtail
2010-04-27 20:30:19 0 d-----w- c:\program files\HP
2010-04-27 20:28:14 997 ----a-r- c:\windows\hpwmdl19.dat
2010-04-27 20:28:14 176425 ----a-w- c:\windows\hpwins19.dat
2010-04-27 20:21:32 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2010-04-27 20:21:32 32128 ----a-w- c:\windows\system32\dllcache\usbccgp.sys

==================== Find3M ====================

2010-05-07 00:58:05 71136 ----a-w- c:\docume~1\connie~1\applic~1\GDIPFONTCACHEV1.DAT
2010-04-29 22:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll

============= FINISH: 8:59:49.73 ===============


GMER Scan

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-05-27 13:09:58
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\CONNIE~1\LOCALS~1\Temp\fgloapow.sys


---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\DRIVERS\mohfilt.sys entry point in "init" section [0xF89FB760]
init C:\WINDOWS\system32\drivers\senfilt.sys entry point in "init" section [0xF7590F80]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1624] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215505 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDAC4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E473F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4671 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E46DC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4542 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E45A4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E47A2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1624] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4606 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\WINDOWS\Explorer.EXE[1664] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A
.text C:\WINDOWS\Explorer.EXE[1664] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BD000A
.text C:\WINDOWS\Explorer.EXE[1664] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C
.text C:\WINDOWS\System32\svchost.exe[2476] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0092000A
.text C:\WINDOWS\System32\svchost.exe[2476] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0093000A
.text C:\WINDOWS\System32\svchost.exe[2476] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0091000C
.text C:\WINDOWS\System32\svchost.exe[2476] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 0115000A
.text C:\WINDOWS\System32\svchost.exe[2476] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00D8000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00A3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00D5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00A2000C
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215505 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9A75 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD101 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDAC4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25466E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E473F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4671 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E46DC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4542 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E45A4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E47A2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4606 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB20 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3912] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4AA7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\ie8\spuninst\iecustom.dll 58464 bytes executable
File C:\WINDOWS\ie8\spuninst\spuninst.exe 231456 bytes executable
File C:\WINDOWS\ie8\spuninst\spuninst.exe.manifest 781 bytes
File C:\WINDOWS\ie8\spuninst\spuninst.inf 487794 bytes
File C:\WINDOWS\ie8\spuninst\spuninst.txt 12610 bytes
File C:\WINDOWS\ie8\spuninst\updspapi.dll 382496 bytes executable

---- EOF - GMER 1.0.15 ----

Attached Files



#5 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,512 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:05:46 PM

Posted 27 May 2010 - 04:57 PM

Hello,

Your logs look good but we will try a few scanners to see if they pick up anything.

1.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

2.
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)
    Double-click ATF-Cleaner.exe to run the program.
    Under Main "Select Files to Delete" choose: Select All.
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

3.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

4.
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

5.
  • Go to Start -> Control Panel -> Network and Internet Connection ->Network Connections.
  • Right-click your default connection, usually Local Area Connection or Dial-up Connection (if you are using dial-up), and left-click on the Properties option.
  • Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says "Obtain DNS servers automatically".
  • Click OK twice.
    spacer.gif
  • Go to Start -> Run...
  • In the Open: field type cmd and click OK or hit Enter.
    This will open a Command Prompt.
  • At the DOS prompt screen, type in ipconfig /flushdns and then press Enter (notice the space between "ipconfig" and "/flushdns").
  • Exit the Command Prompt.
  • Reboot your PC and try to open any website.

Things to include in your next reply:
MBAM log
SAS log
Eset log
How is your machine running now?

" Extinguishing Malware from the world"

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#6 fireman4it

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Posted 29 May 2010 - 09:41 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding smile.gif

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#7 gmsr4grls

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Posted 29 May 2010 - 10:32 PM

Hi,
we are still here. I have the first 2 scans done and am working on the 3rd one now. Im not sure If I will have everything done this weekend since the pc is my mom's pc and its at her house. Please dont close the topic. I will be sure to respond at least by Tuesday. Thanks!

#8 gmsr4grls

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Posted 31 May 2010 - 06:26 PM

Hi, I followed your instructions..The Pc was slow to go on the internet but once I got on it seemsed to be faster.

here are the requested scan logs...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4149

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/27/2010 3:58:50 PM
mbam-log-2010-05-27 (15-58-50).txt

Scan type: Quick scan
Objects scanned: 138766
Time elapsed: 27 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Connie Thompson\Local Settings\Temp\8cf8ae33.exe (Rogue.AntispywareSoft) -> Quarantined and deleted successfully.

---------
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/27/2010 at 08:03 PM

Application Version : 4.38.1004

Core Rules Database Version : 4999
Trace Rules Database Version: 2811

Scan type : Complete Scan
Total Scan Time : 03:22:24

Memory items scanned : 219
Memory threats detected : 0
Registry items scanned : 6422
Registry threats detected : 0
File items scanned : 102892
File threats detected : 27

Adware.Flash Tracking Cookie
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\MSNTEST.SERVING-SYS.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\SERVING-SYS.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\IA.MEDIA-IMDB.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\MEDIA.IGN.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\MEDIA.MTVNSERVICES.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\MEDIA.TATTOMEDIA.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\MEDIA1.CLUBPENGUIN.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\MEDIANEWSGROUP.A.MMS.MAVENAPPS.NET
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\OBJECTS.TREMORMEDIA.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\VIDEOMEDIA.IGN.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\INTERCLICK.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\UDN.SPECIFICCLICK.NET
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\ADIMAGES.SCRIPPSNETWORKS.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\RMD.ATDMT.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\M1.2MDN.NET
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\S0.2MDN.NET
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\HS.INTERPOLLS.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\ADKNOWLEDGE.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\SECURE-US.IMRWORLDWIDE.COM
C:\Documents and Settings\Connie Thompson\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\8AQDPEWQ\ODDCAST.COM

Adware.Tracking Cookie
C:\Documents and Settings\Connie Thompson\Cookies\connie__thompson@doubleclick[1].txt
C:\Documents and Settings\Connie Thompson\Cookies\connie__thompson@revsci[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@ad.yieldmanager[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@content.yieldmanager[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@revenue[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@trafficengine[1].txt

Trojan.Agent/Gen-CDesc[Gen]
C:\DOCUMENTS AND SETTINGS\CONNIE THOMPSON\LOCAL SETTINGS\APPLICATION DATA\XNGNNHBHI\CHFGPEFTSSD.EXE

------
ESET SCAN LOG

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\XVOA8TU6\78490[1].jar a variant of Java/TrojanDownloader.Agent.NBA trojan deleted - quarantined
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\XVOA8TU6\968432[1].jar a variant of Java/Exploit.Agent.F trojan deleted - quarantined


#9 gmsr4grls

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Posted 31 May 2010 - 06:29 PM

Wanted to add that i was just checking out the internet again and the same random webpage came up again before going to the site I typed in. Its fox11- today website. Thats the one that kept popping up before.

#10 fireman4it

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Posted 31 May 2010 - 09:21 PM

Hello,

Fox11-today is a news site?

1.
Download HostsXpert.zip
  • Extract (unzip) HostsXpert.zip to a a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click "Restore Microsoft's Hosts file" and then click "OK".
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.


2.
  • Open Internet Explorer
  • Click Tools at the top.
  • Click Internet Options
  • Click the Advanced tab.
  • Go to Reset Internet Explorer Settings
  • Click Reset
  • A box will come up make sure to check Delete personal settings
  • Click Reset
  • Click Ok and exit out
This should reset your Internet Explorer back to it original settings and home page.

3.
  • Go to Start -> Control Panel -> Network and Internet Connection ->Network Connections.
  • Right-click your default connection, usually Local Area Connection or Dial-up Connection (if you are using dial-up), and left-click on the Properties option.
  • Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says "Obtain DNS servers automatically".
  • Click OK twice.
    spacer.gif
  • Go to Start -> Run...
  • In the Open: field type cmd and click OK or hit Enter.
    This will open a Command Prompt.
  • At the DOS prompt screen, type in ipconfig /flushdns and then press Enter (notice the space between "ipconfig" and "/flushdns").
  • Exit the Command Prompt.
  • Reboot your PC and try to open any website.

Things to include in your next reply::
How is your machine running now?
A new DDS log




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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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#11 gmsr4grls

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Posted 01 June 2010 - 10:17 AM

Hi

I am assuming the fox11-today website is a news site..its nothing weve ever been to before, so I have no idea why it would pop up or redirect like that.

Today, after the 2nd step I used my favorites to get back to this site and started typing my user name in to log in and i was redirected to a contest site. a windows pop up appeared and said that i won, etc etc. I used task manager to close it. I tried to check the history so I could tell you the website but it didnt appear on my history.

To open IE its very slow but navagating its better than what it was doing. However in general the PC seems to responding a little slow.

Here is the DDS.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Connie Thompson at 8:00:50.40 on Tue 06/01/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.87 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Lexmark 3100 Series\lxbrbmon.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
svchost.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Connie Thompson\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\common\ycomp5_1_6_0.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\ycomp5_1_6_0.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] 1
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Lexmark 3100 Series] "c:\program files\lexmark 3100 series\lxbrbmgr.exe"
mRun: [LXBRKsk] c:\progra~1\lexmar~1\LXBRKsk.exe
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [Motive SmartBridge] c:\progra~1\sbcsel~1\smartb~1\MotiveSB.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [YBrowser] c:\program files\yahoo!\browser\ybrwicon.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2499216C-4BA5-11D5-BD9C-000103C116D5} - {2499216C-4BA5-11D5-BD9C-000103C116D5} - c:\program files\yahoo!\common\ylogin.dll
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-2 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-2 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-2 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-2 297752]
R2 BCMNTIO;BCMNTIO;c:\progra~1\checkit\diagno~1\BCMNTIO.sys [2007-3-3 3744]
R2 MAPMEM;MAPMEM;c:\progra~1\checkit\diagno~1\MAPMEM.sys [2007-3-3 3904]

=============== Created Last 30 ================

2010-06-01 14:33:43 0 d-----w- C:\HostsXpert
2010-05-30 01:55:43 0 d-----w- c:\program files\ESET
2010-05-27 23:14:01 0 d-----w- c:\docume~1\connie~1\applic~1\SUPERAntiSpyware.com
2010-05-27 23:14:01 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-05-27 23:13:46 0 d-----w- c:\program files\SUPERAntiSpyware
2010-05-27 16:08:53 0 ----a-w- c:\documents and settings\connie thompson\defogger_reenable

==================== Find3M ====================

2010-05-07 00:58:05 71136 ----a-w- c:\docume~1\connie~1\applic~1\GDIPFONTCACHEV1.DAT
2010-04-29 22:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 20:40:51 176425 ----a-w- c:\windows\hpwins19.dat
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll

============= FINISH: 8:02:29.12 ===============

Attached Files



#12 fireman4it

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Posted 01 June 2010 - 05:27 PM

Hello,


Are you connected to the Internet through a router? If so, please unplug your router for 1 min then plug it back in this will reset the router. Please surf the net some and write down the site and address it sends you to if it does at all.

Please update and run a Full Scan of MalwareBytes.


1. Open Notepad and copy/paste the code box below into a new text file.
QUOTE
echo doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg >msconfig.txt
regedit /a msconfig.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg"
msconfig.txt

2. Save the file as msconfig.bat by choosing save as *All Files, and save it to your Desktop.
3. Locate msconfig.bat on your Desktop and double-click on it to run.
4. When done, it will create a file named msconfig.txt on your Desktop and notepad will open with a list of disabled startup entries in MSConfig.
5. Copy/Paste that text log in your next reply.

Edited by fireman4it, 01 June 2010 - 06:43 PM.

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ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#13 gmsr4grls

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Posted 03 June 2010 - 11:51 AM

Hi, I did reset the modem/router. Here is information on the sites I was redirected to.

redirected while i was reading your response on June 1st.
http://sys-mesage.com/elka/voli93.php?ID=2...1VpTzMwPQ%3D%3D

redirected while typing this response June 3rd.
http://server2.mediajmp.com/surveys/cpv-in...=pricewatch.com It also had a grey pop up box.

It had an exclamation point and said "Congratulations Pricewatch.com visitor you have been selected to take part in our anonymous survey. Please take our 30 second questionnaire, and to say thank you, we will offer you an exclusive offer"

Here are the requested logs...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4162

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/1/2010 6:56:58 PM
mbam-log-2010-06-01 (18-56-58).txt

Scan type: Full scan (C:\|)
Objects scanned: 226003
Time elapsed: 1 hour(s), 56 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

------
msconfig.bat log

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\natvulht]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="chfgpeftssd"
"hkey"="HKLM"
"command"="C:\\Documents and Settings\\Connie Thompson\\Local Settings\\Application Data\\xngnnhbhi\\chfgpeftssd.exe"
"inimapping"="0"


#14 gmsr4grls

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Posted 03 June 2010 - 11:56 AM

also wanted to let you know that this was my second attempt to respond to this message. I got everything in the post and went to open WORD and the computer locked up. I couldnt get task manager to open but finally did and I kept getting an error message saying it couldn't run. I waited it out and tried reaccessing WORD and got an error message saying that the operating system is not presently configured to run this application. I finally had to do a hard shut down because I couldnt get it to respond after that..When I rebooted, I was able to respond and open WORD. This is when I got redirected today when typing my response on this site.

#15 fireman4it

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Posted 03 June 2010 - 06:03 PM

Hello,

Lets try and run a more powerfu tool.

1.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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