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Problems connecting to Internet


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#1 YHB318

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Posted 25 May 2010 - 02:02 PM

I just cleaned a bunch of malware from a friend's netbook (mbam is awesome) and I thought all was well. Internet Explorer, however, won't connect to any sites. I can ping google and yahoo using the name and not the IP address, but IE keeps saying I have a DNS error. My first thought is lmhosts, but I can't remember how to repair a bad file. I ran Hijack This and everything looks clean. Any ideas?

The Microsoft diagnostics shows HTTP: Error 12029 connecting to ms. FTP shows that it can connect to ms. Oh, and mbam was able to connect and update without problems.

Edited by boopme, 26 May 2010 - 02:58 PM.


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#2 boopme

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Posted 25 May 2010 - 04:04 PM

Hello.
Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."
OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.
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#3 YHB318

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Posted 26 May 2010 - 08:11 AM

That's really weird... I did that reset (it said it completed) and rebooted. Same error. Bleeping windows did it's automatic updates overnight. Any other ideas? This is annoying, mostly because I'm pretty sure I've fixed this problem before, but I can't remember even how to diagnose it!

#4 boopme

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Posted 26 May 2010 - 02:58 PM

I am moving this to Networking so someone with more knowledge on this will see it.
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#5 Baltboy

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Posted 27 May 2010 - 09:41 AM

open IE -tools-internet options- advanced- reset IE
Get your facts first, then you can distort them as you please.
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#6 YHB318

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Posted 27 May 2010 - 08:52 PM

Hmm, I don't know if that will work. Especially now that my friend took it upon himself to try to reinstall XP home. He forgot where he left the CD key, and the OEM sticker is pretty much rubbed off. That wouldn't be so bad if hadn't put another OEM cd key (from a different pc) and cleared his old key from the registry. Anyone know if that info is saved in the system restore files, and if so, can I find the ntuser file there?

EDIT:
Maybe I should stop trying to help this friend!

Edited by YHB318, 27 May 2010 - 08:53 PM.


#7 Baltboy

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Posted 28 May 2010 - 05:03 PM

If he did a clean install all of those files are gone anyhow.
Get your facts first, then you can distort them as you please.
Mark Twain

#8 YHB318

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Posted 29 May 2010 - 11:40 AM

Yeah - oh well! Luckily he found a system restore disk last night. Crisis averted! Thanks for your help!




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