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Possible Phoenix Exploit Kit or JS/Redir infection?


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#1 mhouses

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Posted 25 May 2010 - 01:26 PM

Hello, and thanks in advance for all your help!

I have a problem with my computer, and I suspect it might possibly be an infection but I'm not 100% sure.

On May 23 (Sunday), I received an AVG notification saying that they had blocked a "Phoneix Exploit Kit" virus. The infected file in question was "grovoyange.com/22/index.php", which was probably a redirect or a popup ad of some sort since I wasn't surfing that site.

Ever since then, I get AVG warnings of a blocked "JS/Redir" infection every now and then. So far I have received these notifications a couple of times a day, and it seems to pop up every now and then regardless of what sites I visit. I could just be checking Gmail or Hotmail when the notification appears, which makes me worry if my computer is already infected somehow. The infected file in question has been files in my Temporary Internet Files, usually htm files named with random letters and numbers, although there was a randomly named php file once.

However, other than receiving the JS/Redir warnings, my computer seems to be functioning normally. AVG still runs and doesn't pick up anything, and Spybot only picks up a few tracking cookies.

I am using IE 8.0 and Windows XP Pro, Version 2002, Service Pack 3.

If anyone could provide any advice, I would be grateful! Thank you again!

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#2 boopme

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Posted 25 May 2010 - 02:58 PM

Hello and welcome. Let's run a couple things and be sure all is gone.
Start with
Please download CKScanner and save it to your Desktop. <-Important!!!
  • Double-click on CKScanner.exe and click Search For Files.
  • If using Vista, right-click on it and Run As Administrator.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A text file will be created on your desktop named ckfiles.txt.
  • Click OK at the file saved message box.
  • Double-click the ckfiles.txt icon on your desktop to open the log and copy/paste the contents in your next reply.


Run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
What JAVA apps may be running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mhouses

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Posted 25 May 2010 - 04:21 PM

Hi Boopme!

Thanks for helping me! Here's the information requested:

Here is the CKfiles.txt:

CKScanner - Additional Security Risks - These are not necessarily bad
c:\program files\gimp-2.0\share\gimp\2.0\patterns\cracked.pat
scanner sequence 3.NA.11
----- EOF -----


When I ran TFC, it required a restart, so I restarted my computer, and then ran MBAM.


Here is the MBAM log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4143

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/25/2010 10:00:56 PM
mbam-log-2010-05-25 (22-00-56).txt

Scan type: Quick scan
Objects scanned: 127912
Time elapsed: 6 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here are the Java apps in my computer:

J2SE Runtime Environment 5.0 Update 6

Java ™ 6 Update 20


That's all that I could see.

Thanks for your help!

#4 boopme

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Posted 25 May 2010 - 07:34 PM

Hello go into the Control Panel again.
•Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
J2SE Runtime Environment 5.0 Update 6
and reboot.
Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

Is this PC on a network?
Let's do a couple more things.

Install and update these,then update AVG. (don't scan yet)
Now disconnect from the internet and physically unplg you network connection from the PC or router.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now update and run a AVG scan. Also run in safe mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mhouses

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Posted 25 May 2010 - 08:31 PM

Thanks for your help!

I have a bit of problem understanding the line where you say "Install and update these,then update AVG. (don't scan yet)". Do you mean install and update java again after I have uninstalled it? Or were you referring to something else?

Also, I don't think my computer is connected to any network (it's just connected to the internet and a wireless printer). The internet in my home is a wireless connection. Should I switch it off by turning off the modem temporarily or will turning off the physical wireless switch on the outside of my laptop casing do?

Thanks!

Edited by mhouses, 25 May 2010 - 08:35 PM.


#6 boopme

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Posted 25 May 2010 - 08:38 PM

Ok, I meant SAS,MBAM and AVG.. then disconnect .
Good it's solo or the whole network was infected and we'd have a LOT to do.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mhouses

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Posted 26 May 2010 - 12:08 PM

Hi boopme,

Managed to do as requested. However, I couldn't seem to access safe mode, so I just ran the scans in normal mode.

Also, my internet connection is a wireless connection, I just disconnected from the internet by switching off the wireless switch on my laptop. I couldn't turn off the modem as my housemate wanted to use the internet. I hope that's sufficient, if not please let me know.

I did as you asked, and neither SAS or AVG seemed to detect anything. Here is the SAS log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/26/2010 at 04:50 PM

Application Version : 4.38.1004

Core Rules Database Version : 4989
Trace Rules Database Version: 2801

Scan type : Complete Scan
Total Scan Time : 00:50:32

Memory items scanned : 571
Memory threats detected : 0
Registry items scanned : 5279
Registry threats detected : 0
File items scanned : 43432
File threats detected : 0

Once again, many thanks!

#8 boopme

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Posted 26 May 2010 - 03:07 PM

Hi, no safe mode is not good .. Have you seen the Tidserv request again?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mhouses

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Posted 27 May 2010 - 07:58 AM

What's a Tidserve request? If you mean the JS/redir notifications, I haven't seen them so far. But it's a little hard to tell because they never occured very often to start with (like they were twice a day or so?). But so far it's been half a day and it has been good.

#10 boopme

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Posted 27 May 2010 - 09:44 AM

Hi, my bad ,I used wrong name for the infection.

Let's see if it happens again.
In the meantime let's see if we can fix safe mode.

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 mhouses

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Posted 27 May 2010 - 02:51 PM

Hello! Thanks for helping me:)

I did the repair as requested using SAS. I was asked to restart, and was able to do so without any problem. However, I don't seem to be able to access safe mode using F8. I think it may be because my computer is a Fujitsu Lifebook, so the default startup screen that first appears is one with has the Fujitsu logo on it, so it might be different from a usual computer? The startup screen with the Fujitsu logo on it has a line of text saying I can click the mouse or press Enter to access a menu. When I press Enter, I get a small menu with a number of options: BIOS Setup, Diagnostic Screen, Boot Menu, Patent Information, System Information, Continue Booting.

As far as I know, these are what the options do:
Selecting Boot Menu lets me select which drive I want to start up from.
BIOS Setup takes me to a Phoenix Bios Setup Utility menu, which has various options.
Continue Booting just resumes the booting process.
I think Patent Information and System Information just display information on a screen.

I hope this helps some! Many thanks for helping again!

#12 boopme

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Posted 27 May 2010 - 03:30 PM

Tes it may very well be a different key. I 'm not sure which one for your PC.
Try looking in the Help section.

or Can you get in to safe mode with command prompt?
See if you can, type C:\windows\system32\restore\rstrui.exe in to the command prompt and press return. This should allow you to run system restore to an earlier date.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 mhouses

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Posted 28 May 2010 - 02:07 PM

Hi boopme,

I realized the F8 method for going into windows works after all! I'm sorry it took me so long to figure it out. I wasn't pressing enough times at the right time.

What should I do now? Safe mode seems to run fine on my computer. I have the option of logging in either as Administrator or Myself, which is odd since I'm the only one who uses the laptop.

Once again, many thanks!

#14 boopme

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Posted 28 May 2010 - 03:30 PM

Hello run SAS from your regular user account in safe mode and reboot to normal.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

A little info about the Admin Account L@@K
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 mhouses

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Posted 28 May 2010 - 05:53 PM

Hello boopme!

I've done as you asked. I didn't have any problems.

SAS ran, found some ad tracking cookies and some ad flash cookies and deleted them.

Restarted into normal mode, ran MBAM, and it didn't seem to find anything.

And so far, I haven't received any ad pop ups yet.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4152

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/28/2010 11:50:12 PM
mbam-log-2010-05-28 (23-50-12).txt

Scan type: Quick scan
Objects scanned: 133241
Time elapsed: 13 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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