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Security Virus?


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4 replies to this topic

#1 Khirae

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Posted 25 May 2010 - 12:47 PM

My fiance turned on my computer and a "security" thing popped up, that I didn't have before. It's saying everything is infected. How do I get rid of it? My computer runs Windows XP. The only anti-virus and malware programs I have atm are AVG and MBAM. Everytime I log on, the security thing pops up. If I need to scan my computer to post a log, how would I do that without the security thing popping up again?

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#2 boopme

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Posted 25 May 2010 - 02:33 PM

Hello and welcome... Let's try this procedure and see. You need to do all the steps.
Please follow our Removal Guide here Remove Antivirus Soft

You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Khirae

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Posted 29 May 2010 - 07:31 PM

Thanks so much for the suggestion. As soon as I went to the removal page, I recognized the screen shot of the antivirus program. I'm running MBAM now and will post the log once it's done. Thanks again.
~Melissa

#4 Khirae

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Posted 29 May 2010 - 08:40 PM

Here's the log after I ran MBAM in safemode and deleted the rogue.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

5/29/2010 9:34:06 PM
mbam-log-2010-05-29 (21-34-06).txt

Scan type: Full scan (C:\|)
Objects scanned: 214441
Time elapsed: 29 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ubjhkeqf (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ubjhkeqf (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Amaya\Local Settings\Application Data\odqdmuvok\kleqprftssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

#5 boopme

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Posted 01 June 2010 - 02:18 PM

Hello, I was away for the weekend. But I would still like for you to run these.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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