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PLEASE HELP


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#1 gray fox

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Posted 25 May 2010 - 12:37 PM

Okay so my computer is driving me insane and im gonna smash it on the floor soon, but before I do that I figured
maybe I'd join one of these computer forums to see if anyone can help me. So here i am posting... I have a dell studio computer
running windows vista got it about a year n a half ago or something like that and the probloem I have now is that the time and date
on the bottom right hand corner constantly changes to random days and years everytime I log in I have to change it. Also on occasion
after closing out the browser it will pop up again and start "multiplying" non stop over and over again until I have about 20 tabs open of the
browser I just closed out smh...I fear I have some kind of virus but when I scan my computer it says nothing is wrong with it...please help lol
any advice?

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#2 boopme

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Posted 25 May 2010 - 02:29 PM

Hello,first we'll take another look.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 gray fox

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Posted 25 May 2010 - 03:26 PM

I installed this program but after installing it I got an error message saying:

Run-Time error "50003"
unexpected error

and it wont let me run it

Edited by boopme, 25 May 2010 - 03:31 PM.


#4 boopme

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Posted 25 May 2010 - 03:32 PM

Please download the VB6 Sp6 runtime installer from here:

http://www.microsoft.com/downloads/details...;displaylang=en

After downloading, please install it. Next, try to run MBAM and let me know how it goes. Be sure you try to update before initiating a scan.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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