I'm not sure whether I have a hardware problem or a virus issue. Since I cannot connect to the network, I'm not sure how to proceed since the instructions assume you have internet access on the potentially infected computer.
I'm getting the following message: Local Area Connection
This connection has limited or no connectivity.
background: so you know how I got here:
In the last couple of days I had google and other searchers starting to get redirected when ever I selected any search results. Malwarebytes and other virus tools didn't find any problems so I just worked around it for the time being by selecting the search by opening in a new window.
This afternoon I needed to transfer some video from my camera via firewire to my computer. However when I finished I was getting the no local Area connectivity message.
so first I tried this after seeing someone with a similar sounding problem:
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.
Still had connectivity problem
Then I tried a system restore from as far back as it would go (several months ago when the system was working fine) and again have the connectivity problem - hopefully the search issue is gone but I can't test because I have no connection.
So I now I gave up trying to fix it myself and am looking for help.
Thanks in advance
PS - I checked the cable to the computer - the system was nice enough to alert me when I disconnected it
forgot to add I'm running windows xp version 5.1 service pack 3
Dell xps 400 computer
Note: I originally posted this in networking (http://www.bleepingcomputer.com/forums/topic319012.html
) but think I should have put in here instead.