We just opened a new Real Estate office and bought an oki data network printer which uses CFIS to scan to network folders. There are several operating systems across 15 users from XP to Windows7. Contrary to my fears, windows 7 was a doddle to setup and the network folders setup with no problem, I was using vista 32 bit, my colleague 64 bit and another xp.
I know to turn password protected sharing off so that the printer can access the designated shared folder with write enabled privelage because I done it on my vista 32 bit no problem. After setting up 6 - windows 7 computers and a couple of vista 32 bit systems I thought I had it sussed and was rubbing my hands together somewhat proud, until I tried the XP and Vista 64 bit systems...
I am sure I done all the right stuff on the computers, setting up the folder for write enabled sharing in the root directory. I even shared the folder with "Everyone" in the permissions tab just in case. I setup the profile on the printer with the url as //<computer name>/MFPShare which worked on every other system I networked. When I performed a test scan as before, the printer pulled the paper into the ADF and immediately cancelled the scan and displayed;
Check DNS settings
This happened 3 times
I swore a little and proceeded to delve back into the profile for that agent to see what I had missed. I couldn't find anything obvious and decided to re enter the path after confirming the computer names and workgroups were the same and tried changing text case...same result Check DNS settings. I changed the workgroup on the computer in question and thought I ensured all had been configured properly to allow the folder to be found.
I poured over the net but most of the stuff was cfis with active domain and there is not much out there on the web about this error. Does anyone know what I am doing wrong here? The manual on cd does not cover this problem under troubleshooting and the company who sold it made it known at purchase that networking was up to the buyer. I have tried logging into the printer to see if there is anything there that would suggest a workgroup membership incase the two troublesome computers were on a different workgroup which could be causing the issue. I logged into the router to see if there was anything there that could provide a clue but nothing seems to solve the problem.
I have no idea how to join these 2 op systems..
any help would be much appreciated.
ALL ideas warmly welcomed
Darren De Wilde
Edited by Darren De Wilde, 24 May 2010 - 10:05 PM.