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Infected with Rootkit Win32.TDSS.d


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11 replies to this topic

#1 steebie

steebie

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Posted 24 May 2010 - 08:25 PM

Kaspersky Virus Removal Tool indicates I have the Win32 TDSS.d rootkit and you kind folks are apparently the only ones who can guide me on how to remove it. thumbup2.gif

Although I initially suffered the redirects from search engines, now clicking on a search engine link immediately brings on an attempted attack which is blocked by Norton. Otherwise, some time passes before an attempted attack.

When I clicked on gmer.exe it immediately began the scan before I could adjust the parameters, but only the IAT/EAT box was unchecked. Clicking on "scan" after that resulted in a whole lot of strange looking values.
Also, after the scan, my CPU went into 100% usage so it appears the malware knows what I am doing and is trying to block me. However, I was able to save the results.

Although not requested in the guidance, I am attaching the avptool_sysinfo file from the Kaspersky scan in case that provides any useful info.

Here is the DDS.txt info:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Compaq_Owner at 20:25:26.42 on Mon 05/24/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.485 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\sm56hlpr.exe
svchost.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
uWindow Title = Microsoft Internet Explorer presented by Comcast
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
mStart Page = hxxp://www.comcast.net/
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
mWindow Title = Microsoft Internet Explorer presented by Comcast
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\spybot\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.0.41\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\compaq~1\startm~1\programs\startup\setup1.lnk - c:\holding\k\setup1\startup.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
Trusted Zone: beachblanketbabylon.com\www
Trusted Zone: bravenet.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\2lhqichv.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\compaq_owner\application data\mozilla\firefox\profiles\2lhqichv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\program files\firefox\plugins\NPSFDMGR.dll
FF - plugin: c:\program files\firefox\plugins\npsnapfish.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 03623402;03623402 Boot Guard Driver;c:\windows\system32\drivers\03623402.sys [2010-5-23 37392]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-18 310320]
R1 03623401;03623401;c:\windows\system32\drivers\03623401.sys [2010-5-23 128016]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-18 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-18 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100518.002\IDSXpx86.sys [2010-5-24 331640]
R1 setup1drv;setup1drv;c:\windows\system32\drivers\0362340.sys [2010-5-23 315408]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\3.8.0.41\ccSvcHst.exe [2010-2-18 117640]
R2 ppsio;PrmxPPDev;c:\windows\system32\drivers\ppsio.sys [2006-1-29 109824]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-1 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100524.002\NAVENG.SYS [2010-5-24 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100524.002\NAVEX15.SYS [2010-5-24 1347504]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 F-Secure Standalone Minifilter;F-Secure Standalone Minifilter;c:\docume~1\compaq~1\locals~1\temp\onlinescanner\anti-virus\fsgk.sys [2010-5-23 70144]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\25.tmp --> c:\windows\system32\25.tmp [?]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
S3 uti3mjkz;AVZ Kernel Driver;c:\windows\system32\drivers\uti3mjkz.sys [2010-5-23 7168]

=============== Created Last 30 ================

2010-05-25 00:24:21 0 ----a-w- c:\documents and settings\compaq_owner\defogger_reenable
2010-05-24 00:00:39 7168 ----a-w- c:\windows\system32\drivers\uti3mjkz.sys
2010-05-23 23:57:34 37392 ----a-w- c:\windows\system32\drivers\03623402.sys
2010-05-23 23:57:34 315408 ----a-w- c:\windows\system32\drivers\0362340.sys
2010-05-23 23:57:34 128016 ----a-w- c:\windows\system32\drivers\03623401.sys
2010-05-23 21:27:58 0 d-----w- c:\docume~1\alluse~1\applic~1\F-Secure
2010-05-23 17:09:53 0 d-----w- c:\program files\Sophos
2010-05-23 15:10:42 0 d-----w- c:\docume~1\compaq~1\applic~1\Malwarebytes
2010-05-23 15:10:33 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-23 15:10:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-23 15:10:31 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-23 15:10:31 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-04-27 02:41:57 0 d-----w- c:\program files\VLC
2010-04-27 01:42:30 0 d-----w- c:\program files\Norton Support

==================== Find3M ====================

2010-05-23 01:29:04 13222 ----a-w- c:\docume~1\compaq~1\applic~1\wklnhst.dat
2010-03-10 04:33:41 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2010-03-10 04:33:38 1025024 ------w- c:\windows\system32\dllcache\browseui.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-03-09 11:09:18 430080 ------w- c:\windows\system32\dllcache\vbscript.dll
2010-02-26 05:43:57 667136 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 05:43:57 667136 ------w- c:\windows\system32\dllcache\wininet.dll
2010-02-26 05:43:57 627712 ------w- c:\windows\system32\dllcache\urlmon.dll
2010-02-26 05:43:55 3073024 ------w- c:\windows\system32\dllcache\mshtml.dll
2010-02-26 05:43:54 81920 ----a-w- c:\windows\system32\ieencode.dll
2010-02-26 05:43:54 81920 ------w- c:\windows\system32\dllcache\ieencode.dll
2010-02-26 05:43:54 251904 ------w- c:\windows\system32\dllcache\iepeers.dll
2010-02-24 13:11:07 455680 ------w- c:\windows\system32\dllcache\mrxsmb.sys
2006-04-02 16:27:19 22 --sha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 20:26:12.25 ===============

Thanks!

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 May 2010 - 04:32 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
    1.Please do not run any other tool untill instructed to do so!
    2.Please reply to this thread, do not start another!
    3.Please tell me about any problems that have occurred during the fix.
    4.Please tell me of any other symptoms you may be having as these can help also.
    5.Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

:run combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log From Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 steebie

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Posted 26 May 2010 - 06:58 PM

Gringo,

Do I need to keep the Internet connection open while I run ComboFix, which seems suggested by the guidance? If so, am I protected if the rootkit attempts an attack and I've disabled my antivirus?

I've been online for about 45 minutes and Norton only advised me of one attempted attack. But, I've not been at any search engine either. Normally, clicking in a search link prompts an immediate attack.

I presume the rootkit is preventing the Windows system restore function? I have a restore point just two days before the infection, so if I could get to that....

#4 gringo_pr

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    Bleepin Gringo


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Posted 26 May 2010 - 07:03 PM

Hello

Don't worry, You got this virus with your antivirus on, so the few min that I need it off won't matter that much and if something does get on I will remove it

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 steebie

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Posted 26 May 2010 - 09:07 PM

Hi Gringo,

ComboFix ran well, with one event discussed below.

I did a Google search and clicked on a link - Norton did not report an attempted attack. But, the definitions were about 4 months old; I had to reinstall it because during ComboFix I received an error message about "Auto-protect experienced an error." I could not "fix" that. After updating the definitions, I did another Google search, clicked on a link and did not receive an "attempted attack."

Here is the ComboFix log:

ComboFix 10-05-26.01 - Compaq_Owner 05/26/2010 20:42:43.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.669 [GMT -4:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Compaq_Owner\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Images
c:\images\DirCfg.ini
D:\Autorun.inf

Infected copy of c:\windows\system32\drivers\atapi.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-04-27 to 2010-05-27 )))))))))))))))))))))))))))))))
.

2010-05-26 00:55 . 2010-05-26 00:55 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-05-26 00:53 . 2010-05-26 00:54 -------- d-----w- C:\TM
2010-05-26 00:03 . 2010-05-26 00:03 63488 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-05-26 00:03 . 2010-05-26 00:03 52224 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-05-26 00:03 . 2010-05-26 00:03 117760 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-05-26 00:02 . 2010-05-26 00:02 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-05-26 00:02 . 2010-05-26 00:02 65024 ----a-r- c:\documents and settings\Compaq_Owner\Application Data\Microsoft\Installer\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}\IconCDDCBBF15.exe
2010-05-26 00:02 . 2010-05-26 00:02 5120 ----a-r- c:\documents and settings\Compaq_Owner\Application Data\Microsoft\Installer\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}\IconCDDCBBF16.exe
2010-05-26 00:02 . 2010-05-26 00:02 18944 ----a-r- c:\documents and settings\Compaq_Owner\Application Data\Microsoft\Installer\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}\IconCDDCBBF13.exe
2010-05-26 00:02 . 2010-05-26 00:02 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-05-26 00:02 . 2010-05-26 00:02 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com
2010-05-26 00:01 . 2010-05-26 00:01 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-05-25 00:49 . 2010-05-25 00:49 -------- d-----w- C:\New Folder
2010-05-24 00:00 . 2010-05-24 00:00 7168 ----a-w- c:\windows\system32\drivers\uti3mjkz.sys
2010-05-23 23:57 . 2009-10-22 17:54 37392 ----a-w- c:\windows\system32\drivers\03623402.sys
2010-05-23 23:57 . 2009-10-10 03:31 315408 ----a-w- c:\windows\system32\drivers\0362340.sys
2010-05-23 23:57 . 2009-09-25 21:59 128016 ----a-w- c:\windows\system32\drivers\03623401.sys
2010-05-23 21:27 . 2010-05-23 21:27 -------- d-----w- c:\documents and settings\All Users\Application Data\F-Secure
2010-05-23 17:09 . 2010-05-23 17:09 -------- d-----w- c:\program files\Sophos
2010-05-23 15:10 . 2010-05-23 15:10 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\Malwarebytes
2010-05-23 15:10 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-23 15:10 . 2010-05-23 15:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-23 15:10 . 2010-05-23 15:10 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-05-23 15:10 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 02:44 . 2010-05-23 03:16 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\vlc
2010-04-27 02:41 . 2010-04-27 02:42 -------- d-----w- c:\program files\VLC
2010-04-27 01:42 . 2010-04-27 01:42 -------- d-----w- c:\program files\Norton Support

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-26 23:31 . 2006-01-07 04:23 13222 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\wklnhst.dat
2010-05-25 00:10 . 2005-11-10 01:47 -------- d-----w- c:\program files\Common Files\Adobe
2010-05-23 23:15 . 2005-11-10 01:34 -------- d-----w- c:\program files\InstallShield Installation Information
2010-05-23 19:50 . 2008-05-28 23:45 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-05-22 23:23 . 2007-08-27 01:24 -------- d-----w- c:\program files\Free Easy Burner
2010-05-16 23:28 . 2006-01-16 02:52 -------- d-----w- c:\program files\UltimateBet
2010-05-16 01:33 . 2006-01-29 17:24 -------- d-----w- c:\program files\EasyPhoto
2010-05-01 04:13 . 2006-01-15 23:38 -------- d-----w- c:\program files\FireFox
2010-04-28 22:52 . 2006-01-02 23:04 53104 ----a-w- c:\documents and settings\Compaq_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-04-27 02:26 . 2005-11-10 01:46 -------- d-----w- c:\program files\Hewlett-Packard
2010-03-26 14:33 . 2010-04-15 00:02 1496064 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\2lhqichv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2010-03-26 14:33 . 2010-04-15 00:02 43008 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\2lhqichv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2010-03-26 14:33 . 2010-04-15 00:02 339456 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\2lhqichv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2010-03-26 14:32 . 2010-04-15 00:02 346112 ----a-w- c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\2lhqichv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2010-03-09 11:09 . 2004-08-04 05:00 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-02-26 05:43 . 2004-08-04 05:00 667136 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 05:43 . 2004-08-04 05:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2006-04-02 16:27 . 2006-04-02 16:27 22 --sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-05-06 2017280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="sm56hlpr.exe" [2005-01-24 544768]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]

c:\documents and settings\Compaq_Owner\Start Menu\Programs\Startup\
setup1.lnk - c:\holding\K\setup1\startup.exe [2010-5-23 72208]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"c:\\Program Files\\support.com\\bin\\tgcmd.exe"=
"c:\\WS_FTP\\WS_FTP95.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 03623402;03623402 Boot Guard Driver;c:\windows\system32\drivers\03623402.sys [5/23/2010 7:57 PM 37392]
R1 03623401;03623401;c:\windows\system32\drivers\03623401.sys [5/23/2010 7:57 PM 128016]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 11:25 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/6/2010 5:10 PM 68168]
R1 setup1drv;setup1drv;c:\windows\system32\drivers\0362340.sys [5/23/2010 7:57 PM 315408]
R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe [2/18/2010 8:07 PM 117640]
R2 ppsio;PrmxPPDev;c:\windows\system32\drivers\ppsio.sys [1/29/2006 1:03 PM 109824]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/1/2010 8:03 PM 102448]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SYMEFA.SYS --> c:\windows\system32\drivers\N360\0308000.029\SYMEFA.SYS [?]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\Drivers\N360\0308000.029\BHDrvx86.sys --> c:\windows\system32\Drivers\N360\0308000.029\BHDrvx86.sys [?]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\Drivers\N360\0308000.029\ccHPx86.sys --> c:\windows\system32\Drivers\N360\0308000.029\ccHPx86.sys [?]
S1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100518.002\IDSXpx86.sys [5/24/2010 7:13 PM 331640]
S3 F-Secure Standalone Minifilter;F-Secure Standalone Minifilter;\??\c:\docume~1\COMPAQ~1\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fsgk.sys --> c:\docume~1\COMPAQ~1\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fsgk.sys [?]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\25.tmp --> c:\windows\system32\25.tmp [?]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [11/6/2007 4:22 PM 34064]
S3 uti3mjkz;AVZ Kernel Driver;c:\windows\system32\drivers\uti3mjkz.sys [5/23/2010 8:00 PM 7168]
.
Contents of the 'Scheduled Tasks' folder

2010-03-11 c:\windows\Tasks\HubTask 0 {0E7C166E-2D2F-4269-9034-DE1898BF2B1A} 0~0.job
- c:\program files\Common Files\Sonic Shared\Sonic Central\Main\Mediahub.exe [2005-04-25 10:03]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
mStart Page = hxxp://www.comcast.net/
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=presario&pf=desktop&parm1=seconduser
mWindow Title = Microsoft Internet Explorer presented by Comcast
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
IE: {{10F055B8-F443-4adf-948A-EC551E9DBCE4} - c:\documents and settings\Compaq_Owner\Start Menu\Programs\UltimateBet\UltimateBet.lnk
IE: {{EFFF8D47-D060-4108-B761-E8EC86622E56} - c:\documents and settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
Trusted Zone: beachblanketbabylon.com\www
Trusted Zone: bravenet.com
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\2lhqichv.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\2lhqichv.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\program files\FireFox\plugins\NPSFDMGR.dll
FF - plugin: c:\program files\FireFox\plugins\npsnapfish.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\FireFox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\FireFox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\FireFox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\FireFox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\FireFox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\FireFox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\FireFox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\FireFox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\FireFox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\FireFox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS
AddRemove-29FF6D07-4A15-41F1-9D5E-E0F3A58012C6 - c:\program files\WildTangent\Apps\GameChannel\Games\29FF6D07-4A15-41F1-9D5E-E0F3A58012C6\Uninstall.exe
AddRemove-Compaq Game Console - c:\program files\WildTangent\Apps\hpuninstall.exe
AddRemove-E618FC78-EE4F-4243-8409-078EB5E0B1F6 - c:\program files\WildTangent\Apps\GameChannel\Games\E618FC78-EE4F-4243-8409-078EB5E0B1F6\Uninstall.exe
AddRemove-FA6A73EB-40AB-4B58-851D-3892B3C10EF6 - c:\program files\WildTangent\Apps\GameChannel\Games\FA6A73EB-40AB-4B58-851D-3892B3C10EF6\Uninstall.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-26 20:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\25.tmp"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(980)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-05-26 20:51:07
ComboFix-quarantined-files.txt 2010-05-27 00:50

Pre-Run: 122,470,711,296 bytes free
Post-Run: 122,853,855,232 bytes free

- - End Of File - - 42D689C9EF848E65FA0648CB1680CA5D




#6 gringo_pr

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Posted 26 May 2010 - 10:21 PM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    J2SE Runtime Environment 5.0 Update 11
    Java™ SE Runtime Environment 6 Update 1
    Remove WeatherBug Installer


    and click on remove

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts
  • After the update is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#7 steebie

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Posted 27 May 2010 - 09:30 PM

Hi Gringo,

I maybe having a problem.....

I've completed most of the procedures: elinnated those 3 programs, updsted Java, ran TFC, and mbam, which said I was clean. Here's the log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4150

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

5/27/2010 7:39:44 PM
mbam-log-2010-05-27 (19-39-44).txt

Scan type: Quick scan
Objects scanned: 116725
Time elapsed: 8 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Since you said ESET Scan needed to be run with IE, I upodated from 6 to 8 first. Now, I only have 30 Gigs of files. Two hours later, I'm only half way through according to the progress bar. So it looks like it'll take another 2 hours to complete the scan. Is that long a scan for 30 gigs of files normal?

And, somewhere early (before about 25%), ESET said it had found the Olmarik.ZC trojan.

Anyway, I don't think I can stay up another two hours tonite since I have to go to work in the morning. I may just terminate it and start over during the weekend when I have more time. I could leave it on and go to bed, but my anti-virus is off.

But I'm not excited about a 4 hour scan either....




#8 steebie

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Posted 27 May 2010 - 10:22 PM

Gringo,

I decided to stick it out when ,just after I posted my earlier reply, the progress bar jumped from 46% to 69% in less than 15 minutes. Then it only took 30 minutes to finish the scan, with it jumping from 72% to 98% in less than 5 minutes after being "stuck" for most of the final 30 minutes.

Here is the ESET result:

C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\atapi.sys.vir Win32/Olmarik.ZC trojan
D:\I386\Apps\APP20155\src\HPSummer2005.exe a variant of Win32/AdInstaller application

Not sure what that HPSummer2005.exe file is, but it must have come with the computer, which is a Compaq purchased in January 2005. (The D: drive is mainly recovery and related backup files.)

#9 gringo_pr

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Posted 27 May 2010 - 10:35 PM

Hello

But I'm not excited about a 4 hour scan either.... - sorry about that but it was needed ( I have seen longer one over 24 hrs)

what it did find was in a backup folder that one of the tools we ran makes - we will clean it up now

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 steebie

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Posted 28 May 2010 - 06:55 PM

Hi Gringo,

It's a relief to know I'm clean! thumbup.gif

Ive been online in one form or another since the mid '80s, when I subscribed to a service for Commodore users called Q-Link. In those days, a "high speed" modem was 2.4 K. Q-Link was shut down when PC clones began taking over and the Q-Link founder thought he could make more money with a PC service called...AOL.

In all these years, this is the first time I've had a problem like this and it's because I became complacent. I have WinPatrol. It was not on because I had disabled auto start for manual start so my boot time would be shorter. Since this cleanup, my boot time is so much faster!

I also use Acronis True Image. But, I had not regularly ghosted the C drive and the last image was a good year old. I will do it monthly now.

I've donated $20 to help you folks continue the good work you do.

Thanks so much!



#11 gringo_pr

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Posted 28 May 2010 - 07:05 PM

Thank you very much and you are welcome

surf safe

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 gringo_pr

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    Bleepin Gringo


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Posted 31 May 2010 - 02:54 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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