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Laptop freezes at logon screen


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#1 Mistyx

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Posted 24 May 2010 - 04:39 PM

Hello. I have a big problem! My laptop keeps freezing at the logon screen. As soon as I select my username it crashes. It has also come up with two errors so far:

1. User Profile Service service failed the logon. User profile cannot be loaded.

2. windows\system32\werfault.exe is corrupt

and it is doing numerous chkdsk's

I have searched google for literally hours for an answer! (and found this forum along the way). Please help me! I have exams coming up and all my work is on there :huh:

Thanks.

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#2 Broni

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Posted 24 May 2010 - 08:47 PM

Same in Safe Mode?

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#3 Mistyx

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Posted 25 May 2010 - 01:35 AM

Yeah, it still goes to the logon screen and freezes. Ive also tried tapping F8 and doing a stystem restore but it said I didnt have a restore point! I'm sure I created one at least a month ago. I also tried system repair and that didn't work. Theres notmany options left! :huh: :huh: :huh:

#4 Teisei

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Posted 25 May 2010 - 03:20 PM

if it is freezing after you try and login then it maybe that your Virtual memory is on the wrong side of the hard drive.

example:
laptops some times come with a hard drive that is partitioned in to 2 parts so shows as 2 different hard drives but really is 1.
if your V-mem is on the second part of the hard drive (most likely shown as D:.) then it will not let you login.
*i don't know how to fix this but this might be your problem... i don't remember the error it gives for this.*

#5 Broni

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Posted 25 May 2010 - 03:57 PM

I'll report this thread to guys, who take care of not bootable computers. Hold on there.

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#6 Mistyx

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Posted 26 May 2010 - 08:07 AM

if it is freezing after you try and login then it maybe that your Virtual memory is on the wrong side of the hard drive.

example:
laptops some times come with a hard drive that is partitioned in to 2 parts so shows as 2 different hard drives but really is 1.
if your V-mem is on the second part of the hard drive (most likely shown as D:.) then it will not let you login.
*i don't know how to fix this but this might be your problem... i don't remember the error it gives for this.*


I have no idea

#7 Mistyx

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Posted 26 May 2010 - 08:08 AM

I'll report this thread to guys, who take care of not bootable computers. Hold on there.

Ok please hurry

#8 Mistyx

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Posted 26 May 2010 - 08:13 PM

i got into safe mode!! (on a standard user) :huh: what do i do now!!

#9 Broni

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Posted 26 May 2010 - 08:17 PM

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

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#10 Mistyx

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Posted 27 May 2010 - 04:22 PM

It keeps saying "you must be an administrator running a console session in order to use the sfc utility."

I made it an admin account. Any ideas?

#11 Broni

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Posted 27 May 2010 - 07:33 PM

Did you?

hold CTRL, and SHIFT, hit Enter in Vista/7


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