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antivirus, etc.


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#1 ffej10

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Posted 03 October 2005 - 01:29 PM

To: Bleeping Computer people [I hope this the correct posting area]

I have had several problems for the past few weeks and am at a loss as to what I can do to solve them: I can't access my Hotmail ("cannot find server"); I can't update my Norton Antivirus or enable it, it turned off one day when I rebooted and won't enable again, also, automatic start up doesn't work; SpyBot, AdAware, Microsoft Security (Beta) won't update (also "cannot find server" or cannot connect to server); I can't get into Mozilla or its updates; I've tried to run Panda and Trend Micro Housecall, but they won't run; a notice pops up that I "may not have permission" to install/uninstall whatever I'm trying to do; several web sites, when I try to get into them, will show "cannot find server;" most of the web sites I go to have parts of the Windows "Action Cancelled" notice scattered throughout them; when I scan with the non-updated Norton Antivirus full system scan, it comes up with no viruses found; CWShredder finds nothing; Ewido finds lots of stuff and deletes it, but no change in performance; SpyBot and AdAware find minimal stuff, if any. Sorry this is so long, but I've got lots of problems -- the above details some of them. I have XP Home, SBC Yahoo DSL, HP Pavilion 503n (about 3 years old), if you need more info, I'll provide it. Hope someone can assist, this is very frustrating, to say the least, whatever I try to do doesn't make any difference. P.S.: I'm not the only one using this computer, my 9-year-old uses it too, and I don't know what-all he's gotten into!!!

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#2 usasma

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Posted 03 October 2005 - 01:41 PM

Try this forum for help on eradicating this problem:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

And, this is the self-help forum for this type of problem: http://www.bleepingcomputer.com/forums/f/55/spyware-and-malware-removal-guides-and-reading-room/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Scarlett

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Posted 03 October 2005 - 01:54 PM

You should consider posting a Highjack This Log. This link will take you to a detailed tutorial on how to post a log.


How to Post a Highjack This Log

Just please keep in mind that all Highjack This Team Members are volunteers.
One must practice a little patience, when waiting for help.
I promise you though that they will get to you as soon as they are able.

And above all do not attempt to work on your log yourself.
And only take the advice from an official HJT Team Member.

Which will show under thier name and avatar.

One more thing. Do not reply to your own post. As the Team keeps an eye out for zero replies.
If they see a reply they will assume that someone is already helping you out. Then I'm afraid that you may get lost in the shuffle.
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