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PC has been hijacked, possible Malware


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15 replies to this topic

#1 nesster

nesster

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Posted 23 May 2010 - 09:51 PM

Hi,

I keep getting random tabs opening in Firefox. Also, when I click on a link while doing a search (for www.ebay.com, for example) I am taken to a different page. Lately it's been some fake site about winning a Macy's gift card or something. Also got multiple windows opening notifiying me that AntiSpyWare Soft found some viruses. I think I removed this malware but it may still be causing problems.

Thanks!

Sasha

DDS LOG

DDS (Ver_10-03-17.01) - NTFSx86
Run by ehrich weiss at 19:17:48.79 on 23.May.10
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.87 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft Money\System\msmoney.exe
C:\sa\programs\Defogger.exe
C:\Documents and Settings\ehrich weiss\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.0.1225.9868\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: healthnet.com\ct-raxnf
Trusted Zone: theknot.com\www
DPF: Microsoft XML Parser for Java
DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://download.macromedia.com/pub/shockwave/cabs/authorware/awswax.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} - hxxp://usfulfillment.puretracks.com/onager.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203214246125
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ehrich~1\applic~1\mozilla\firefox\profiles\65sro5e2.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\documents and settings\ehrich weiss\application data\mozilla\firefox\profiles\65sro5e2.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\ehrich weiss\local settings\application data\yahoo!\browserplus\2.7.1\plugins\npybrowserplus_2.7.1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPUploader.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-11-25 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-11-25 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-11-25 267432]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-11-25 60936]
S2 ServiceSB4;ServiceSB4;c:\program files\axaware\spambully 4 for outlook express\sb4service.exe --> c:\program files\axaware\spambully 4 for outlook express\sb4service.exe [?]
S3 BEHRINGER_2902;usb-audio.de driver for BEHRINGER USB AUDIO;c:\windows\system32\drivers\busb2902.sys --> c:\windows\system32\drivers\BUSB2902.sys [?]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2004-1-13 177048]

=============== Created Last 30 ================

2010-05-23 23:16:15 0 ----a-w- c:\documents and settings\ehrich weiss\defogger_reenable
2010-05-23 03:30:22 0 d-----w- c:\windows\system32\wbem\Repository
2010-05-07 13:19:29 0 d-----w- c:\docume~1\ehrich~1\applic~1\GARMIN
2010-05-05 12:08:08 0 d-----w- C:\sa
2010-04-30 04:51:15 0 d-----w- c:\program files\iPod
2010-04-30 04:44:55 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-04-08 17:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2008-02-17 19:10:44 23 -csh--w- c:\windows\system32\decdfffdb0_r.dll
2008-08-10 02:30:23 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080920080810\index.dat

============= FINISH: 19:20:29.51 ===============

Attached Files



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#2 myrti

myrti

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Posted 26 May 2010 - 11:47 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 nesster

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Posted 27 May 2010 - 08:59 AM

HI,

Thanks SO much for your help. I downloaded and ran th software several times (adding the code you provided) but kept getting an error message. See attached file for a screenshot of the message. I would click "okay" to continue and the program would run for a few more minutes before getting that error message again and finally it would just shut down. Also, I keep getting a Just-In-Time Debugging pop-up window. I've attached a screen shot of that as well.

Regards,
Sasha

Attached Files



#4 myrti

myrti

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Posted 29 May 2010 - 11:02 AM

Hi,

that means that one of the files has an invalid date. Forget OTL for the moment and please try to run gmer:
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#5 nesster

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Posted 30 May 2010 - 06:53 AM

Hi,

Attached are the resuts of the gmer.log thumbup.gif


Rearards,
Sasha

Attached Files



#6 myrti

myrti

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Posted 30 May 2010 - 08:57 AM

Hi,

please run a scan with ComboFix next:
Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#7 nesster

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Posted 31 May 2010 - 10:19 AM

Hi!

Attached is the ComboFix log:

ComboFix 10-05-29.05 - ehrich weiss 30.May.10 15:18:45.5.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.236 [GMT -4:00]
Running from: c:\documents and settings\ehrich weiss\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\gotomon.log
c:\windows\system32\SHELLLNK.TLB
c:\windows\system32\Thumbs.db

Infected copy of c:\windows\system32\drivers\FTDISK.SYS was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-04-28 to 2010-05-30 )))))))))))))))))))))))))))))))
.

2010-05-28 02:50 . 2010-05-28 02:50 -------- d-----w- c:\documents and settings\ehrich weiss\Application Data\pdf995
2010-05-28 02:15 . 2010-05-28 03:19 -------- d-----w- c:\documents and settings\All Users\Application Data\pdf995
2010-05-28 02:15 . 2010-05-28 02:49 -------- d-----w- c:\program files\pdf995
2010-05-28 02:13 . 2010-05-28 02:49 9602456 ----a-w- c:\program files\ps2pdf995.exe
2010-05-28 02:13 . 2010-05-28 02:35 2676120 ----a-w- c:\program files\pdf995s.exe
2010-05-23 03:30 . 2010-05-23 03:30 -------- d-----w- c:\windows\system32\wbem\Repository
2010-05-07 13:19 . 2010-05-07 13:19 -------- d-----w- c:\documents and settings\ehrich weiss\Application Data\GARMIN
2010-05-05 12:08 . 2010-05-25 14:41 -------- d-----w- C:\sa

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-28 03:19 . 2004-01-05 20:48 60 -c--a-w- c:\windows\wpd99.drv
2010-05-28 02:36 . 2004-01-05 20:46 51716 ----a-w- c:\windows\system32\pdf995mon.dll
2010-05-28 02:36 . 2004-01-05 20:46 249856 ----a-w- c:\windows\system32\pdfmona.dll
2010-05-21 17:29 . 2004-01-05 20:58 -------- d-----w- c:\documents and settings\ehrich weiss\Application Data\AdobeUM
2010-05-17 12:53 . 2009-12-09 19:24 -------- d-----w- c:\program files\PopCap Games
2010-05-15 14:06 . 2005-08-16 17:46 -------- d-----w- c:\documents and settings\ehrich weiss\Application Data\Apple Computer
2010-05-13 14:15 . 2005-11-12 00:41 -------- d-----w- c:\program files\CCleaner
2010-05-11 17:11 . 2003-12-29 03:24 -------- d-----w- c:\program files\ACT
2010-04-30 04:52 . 2006-09-14 04:04 -------- d-----w- c:\program files\iTunes
2010-04-30 04:51 . 2010-04-30 04:51 -------- d-----w- c:\program files\iPod
2010-04-30 04:51 . 2008-02-17 20:46 -------- d-----w- c:\program files\Common Files\Apple
2010-04-30 04:44 . 2010-04-30 04:44 -------- d-----w- c:\program files\Bonjour
2010-04-30 04:41 . 2010-04-30 04:41 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-04-19 20:56 . 2005-10-13 03:36 -------- d-----w- c:\documents and settings\All Users\Application Data\yahoo!
2010-04-12 08:21 . 2010-04-12 08:19 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-04-12 08:14 . 2005-11-11 05:23 -------- d-----w- c:\program files\QuickTime
2010-04-08 17:20 . 2010-04-08 17:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20 . 2010-04-08 17:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-03-26 14:33 . 2010-05-03 13:16 1496064 ----a-w- c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2010-03-26 14:33 . 2010-05-03 13:16 43008 ----a-w- c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2010-03-26 14:33 . 2010-05-03 13:16 339456 ----a-w- c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2010-03-26 14:32 . 2010-05-03 13:16 346112 ----a-w- c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2010-03-26 13:21 . 2010-05-07 13:18 12255080 ----a-w- c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
2010-03-26 03:19 . 2010-03-26 03:19 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.22.7\SetupAdmin.exe
2008-02-17 19:10 . 2008-02-17 19:10 23 -csh--w- c:\windows\SYSTEM32\decdfffdb0_r.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-03-02 282792]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2010-04-13 06:29 47392 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter]
2007-04-04 01:50 1603152 ------w- c:\program files\Canon\MyPrinter\BJMYPRT.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonSolutionMenu]
2007-05-15 01:01 644696 ------w- c:\program files\Canon\SolutionMenu\CNSLMAIN.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 09:42 15360 ------w- c:\windows\SYSTEM32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EM_EXEC]
2002-07-01 15:50 28672 ------w- c:\progra~1\Logitech\MOUSEW~1\system\EM_EXEC.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-04-28 19:06 142120 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2009-09-10 18:53 1312080 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MXOBG]
2003-10-10 17:23 94208 -c----w- c:\windows\MXOALDR.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE4]
2007-02-04 17:02 79400 ------w- c:\program files\ScanSoft\OmniPageSE4\OpWareSE4.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 01:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
2006-10-25 14:03 210472 ------w- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2007-06-18 21:22 68856 ------w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2009-11-03 15:10 198160 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"vsmon"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [25.Nov.09 10:14 AM 135336]
S2 ServiceSB4;ServiceSB4;c:\program files\Axaware\SpamBully 4 for Outlook Express\sb4service.exe --> c:\program files\Axaware\SpamBully 4 for Outlook Express\sb4service.exe [?]
S3 BEHRINGER_2902;usb-audio.de driver for BEHRINGER USB AUDIO;c:\windows\system32\Drivers\BUSB2902.sys --> c:\windows\system32\Drivers\BUSB2902.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2010-05-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]

2010-05-30 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
Trusted Zone: healthnet.com\ct-raxnf
Trusted Zone: theknot.com\www
DPF: Microsoft XML Parser for Java
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
FF - ProfilePath - c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\documents and settings\ehrich weiss\Application Data\Mozilla\Firefox\Profiles\65sro5e2.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\ehrich weiss\Local Settings\Application Data\Yahoo!\BrowserPlus\2.8.1\Plugins\npybrowserplus_2.8.1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPUploader.dll
FF - plugin: c:\program files\QuickTime\Plugins\npqtplugin8.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-AVG9_TRAY - c:\progra~1\AVG\AVG9\avgtray.exe
MSConfigStartUp-ccApp - c:\program files\Common Files\Symantec Shared\ccApp.exe
MSConfigStartUp-Messenger (Yahoo!) - c:\program files\Yahoo!\Messenger\YahooMessenger.exe
MSConfigStartUp-SpybotSD TeaTimer - c:\program files\Spybot - Search & Destroy\TeaTimer.exe
MSConfigStartUp-SUPERAntiSpyware - c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
MSConfigStartUp-Yahoo! Pager - c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
AddRemove-Amazon MP3 Downloader - g:\programs\Uninstall.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-30 15:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-05-30 15:39:26
ComboFix-quarantined-files.txt 2010-05-30 19:39

Pre-Run: 34,211,012,608 bytes free
Post-Run: 34,244,325,376 bytes free

- - End Of File - - E11ADF62C6AF9ACBFC5D3919B57EEA6A


#8 myrti

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Posted 31 May 2010 - 11:24 AM

Hi,

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#9 nesster

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Posted 31 May 2010 - 12:17 PM

Thanks for the info. Until I am able to puchase a new PC, kindly tell me the best steps to clean this PC.

#10 myrti

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Posted 31 May 2010 - 02:02 PM

Hi,

ok, let's see how the PC is running then. How is your PC running now?

Please run a fresh scan with OTL and a scan with the Eset online scanner:
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#11 nesster

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Posted 31 May 2010 - 02:51 PM

Thanks again - I ran the software successfully but did not find:

"List of found threats"

as one of the options at the end of the scan.

Attached is a screenshot of what my options were at the end of ESET. I did not select any so it is still waiting for my reply.

Attached Files



#12 myrti

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Posted 31 May 2010 - 03:10 PM

Hi,

Please update your software next:

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 20 (JDK or JRE)"
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

Your Adobe Reader is also out of date. Please uninstall it and download the latest version from Adobe: Download
Please untick all proposed toolbars unless you really want them.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#13 nesster

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Posted 01 June 2010 - 04:26 AM

Hi,

I have successfully unistalled Java and Adobe Reader and reinstalled the newer versions. What shall I do next?

Regards,
Sasha

#14 myrti

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Posted 05 June 2010 - 03:06 PM

Hi,

the only thing left to do then is to remove the programs we used:
Please do the following to clean up your PC:
  1. Delete the tools used during the disinfection:
  2. Uninstall ComboFix.exe And all Backups of the files it deleted
    • Click START then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • Download OTC from the following mirror and save it to your desktop:
    • Double click on
    • Push the large "Cleanup" button.
    • Allow your system to reboot.
  3. If OTC faild to remove all programs from your Desktop, please delete the rest manually.
Please read these advices, in order to prevent reinfecting your PC:
  1. Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  2. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holeswill allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  3. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  4. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variantsevery single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.
Some more links you might find of interest:Have a nice day
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#15 nesster

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Posted 06 June 2010 - 01:24 AM

You're the best - thank you!!!!

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