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ToSeek search engine redirect & gray taskbar


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3 replies to this topic

#1 originalgrissel

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Posted 23 May 2010 - 08:11 PM

I am running Windows XP professional version 2002 w/service pack 3 amd yesterday I noticed my computer was being a bit sluggish so I restarted it. Upon logging back in I noticed that even though I had the taskbar/start menu set to the standard XP view (blue, rounded graphics, rounded fonts) it was showing up as the old style windows classic view (gray toolbar, weird, skinny font) instead. I checked the settings but they showed that it was indeed, still set to the standard XP view, so I went in search of an answer as to why the taskbar/start menu were not showing up correctly. The problem was that every time I tried, my search was redirected from Google to another "search engine". One of the "search engines" was called ToSeekA and I googled it only to discover it was apparently a virus/malware. Clicking on any of the links regarding how to remove it, though always redirected me elswhere. I've run Malwarebytes & my AVG anti-virus scan and neither found anything. I would really love to know how to get rid of whatever this is. Any help you could send my way would be REALLY appreciated!!!!

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#2 heenaj

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Posted 24 May 2010 - 03:15 PM

Hey,
I am facing the same issues. For 2 days, I have had the same re-direction problems and that gray taskbar problem. Now, it's taken over my internet and I cant log on from that computer. Let's hope we get our questions answered.

My window start-up has also become so slow, it appears only as wallpaper and later (after about 2 minutes), the rest of the icons load. I have tried Malwarebytes and Mcaffee (Full scans) - neither have helped thus far. Using the System Restore has not solved a thing either.

Please experts, give me some clue as to what i should do to get my computer back in shape!

#3 originalgrissel

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Posted 25 May 2010 - 12:47 PM

I posted here in the forum two days ago that I'm having the same problem (except that I was finally able to get back online). Gray task bars/start up menu, search engine redirect and got no reply. Neither AVGnor Malwarebytes show any infection but clearly it's clearly there. I'm not sure what the etiquette is in this situation but since it seems several of us are having the same problem (and so far this is the only thread that has gotten any reply) should we all just wait for a reply or should we follow the instructions in quietman's reply & post our logs here as well? ANyone know if that's kosher?

Just FYI- I downloaded the Norman TDSS cleaner to another computer, copied it to a flash drive and copied it to the infected computer, but upon trying to actually run the program I got an error message that said, "This program is outdated and will not run. Please download the latest version from www.norman.com. If you are using a special version, please contact Norman support to obtain a new fix."

Edited by Orange Blossom, 27 May 2010 - 07:02 PM.
Moved from here: http://www.bleepingcomputer.com/forums/topic318899.html


#4 quietman7

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Posted 25 May 2010 - 10:25 PM

heenaj I am already assisting you in your thread so continue there.

originalgrissel, please post the results of your last MBAM scan for review (even if nothing was found).

To retrieve the Malwarebytes Anti-Malware scan log information, launch MBAM.
  • Click the Logs Tab at the top.
    • The log will be named by the date of scan in the following format: mbam-log-date(time).txt
      -- If you have previously used MBAM, there may be several logs showing in the list.
  • Click on the log name to highlight it.
  • Go to the bottom and click on Open.
  • The log should automatically open in notepad as a text file.
  • Go to Edit and choose Select all.
  • Go back to Edit and choose Copy or right-click on the highlighted text and choose Copy from there.
  • Come back to this thread, click Add Reply, then right-click and choose Paste.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Logs are saved to the following locations:
-- In XP: C:\Documents and Settings\<Username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
-- In Vista: C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs


Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.
  • Vista users need to right-click the IE or FF Start Menu or Quick Launch Bar icons and Run As Administrator from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the Posted Image... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the Posted Image... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the Posted Image... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
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