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Antispyware Soft Infection Take Over


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#1 ghtvs

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Posted 23 May 2010 - 06:51 PM

Hi I'm Running Windows 7 on a HP F9150M Desktop Yesterday this Fake Antispyware Soft invaded my Computer it keeped telling me my computer is infected to buy there producted. It wont let me exe most programs I can still get online so did some checking it sent me to here. I was told me to download Malwarbytes Anti-Malware tool so I did. It downloaded but I still cann't run the program windows said Appiication cannot be Executed the file is infected. Try goinng in as addmin it will go to run I click Ok and it flashes a image and stop. I seen something about try to go into internet connection. when I did it has me with the box check Use a proxy servers for your LAN and by pass proxy is check to. Try to switch it to automatic connect it will not stay. This thing will let me download but wont let me exe anything I download. I lost on what to do next. Please Help me on what I can do next.
Thank You
ghtvs

Edited by Budapest, 23 May 2010 - 06:54 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 boopme

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Posted 23 May 2010 - 09:30 PM

Hello and welcome...Try removing it this way.
Please follow our Removal Guide here Remove Antispyware Soft (Uninstall Guide)
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ghtvs

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Posted 24 May 2010 - 01:24 AM

Hi boopme it work just find no more Antispyware Soft I had 67 item cleaned and Quarantine should I delete the Quarantine or not. I try to copy and paste the log report but it would not let me I have it copy But don't know how to paste it here. I want to THANK YOU VERY MUCH for Your Help
ghtvs

#4 boopme

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Posted 24 May 2010 - 09:48 AM

Copy/Paste
1. Place your mouse cursor at the end of the text on the box on the next line.

2. Hold down your LEFT mouse button while you drag the cursor over the text. You will notice that the text is now selected.

3. While the text is selected, release the left mouse button. The text will remain selected.

4. Make sure the mouse pointer is on the selected text and click the RIGHT mouse button. A menu should display.

5. With your LEFT mouse button, click the "Copy" menu item.

6. RIGHT click your mouse cursor in the empty box below. The menu should display.

7. With your LEFT mouse button, click the "Paste" menu item. Your text will be pasted in to the box.


We may still have some infection here..
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ghtvs

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Posted 24 May 2010 - 01:35 PM

Hi boopme Thank you so much again you are a Godsend I have another Computer can I run these Programs on it too. its not infected, I think
These are the Scan logs
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4136

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

5/23/2010 10:21:05 PM
mbam-log-2010-05-23 (22-21-05).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 439767
Time elapsed: 1 hour(s), 14 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 63

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ae28cf6b-396c-45af-93f6-767ea8bfcc1f} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ae28cf6b-396c-45af-93f6-767ea8bfcc1f} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{ae28cf6b-396c-45af-93f6-767ea8bfcc1f} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kecvdyge (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rthdbpl (Trojan.Tracur) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Jerry's F9150M\AppData\Roaming\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\SysWOW64\dhcpcsvc32.dll (Trojan.BHO.H) -> Quarantined and deleted successfully.
C:\Users\Jerry's F9150M\AppData\Local\lpeyixjqg\rnuckyhtssd.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Users\Jerry's F9150M\AppData\Roaming\SystemProc\lsass.exe (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Jerry's F9150M\AppData\Local\Temp\DFDU.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Users\Jerry's F9150M\Downloads\QuickTime_Update_KB958500.exe (Malware.Ackantta) -> Quarantined and deleted successfully.
C:\Windows\System32\DeviceDisplayStatusManager32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\DevicePairing32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\DevicePairingHandler32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dhcpcsvc32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dhcpsapi32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dimsroam32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dinput832.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dmband32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dmcompos32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dssenh32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dsuiext32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dswave32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dswave32.dllacrnv6m32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dswave32.dllacrnv6m32.dll2ctjjzy2g32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dswave32.dllacrnv6m32.dll2ctjjzy2g32.dllr9mewukpk0l86832.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dswave32.dllacrnv6m32.dll2ctjjzy2g32.dllr9mewukpk0l86832.dlljohb4c43ph32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efscore32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil3232.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil3232.dllvof4dldbc5q5632.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil3232.dllvof4dldbc5q5632.dllts3dyf9p32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil3232.dllvof4dldbc5q5632.dllts3dyf9p32.dllo05n7z732.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\efsutil3232.dllvof4dldbc5q5632.dllts3dyf9p32.dllo05n7z732.dllxdrsoyh32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\esent32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\esent32.dllfus86ztw9732.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\esent32.dllfus86ztw9732.dllc2s8x32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\esent32.dllfus86ztw9732.dllc2s8x32.dlleoefv32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\esent32.dllfus86ztw9732.dllc2s8x32.dlleoefv32.dllytbkp832.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\esent3232.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\DeviceDisplayStatusManager32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\DevicePairing32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\DevicePairingHandler32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dhcpsapi32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dimsroam32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dinput832.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dmband32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dmcompos32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dssenh32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dsuiext32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dswave32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dswave32.dllacrnv6m32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dswave32.dllacrnv6m32.dll2ctjjzy2g32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dswave32.dllacrnv6m32.dll2ctjjzy2g32.dllr9mewukpk0l86832.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\dswave32.dllacrnv6m32.dll2ctjjzy2g32.dllr9mewukpk0l86832.dlljohb4c43ph32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efscore32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efsutil32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efsutil3232.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efsutil3232.dllvof4dldbc5q5632.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efsutil3232.dllvof4dldbc5q5632.dllts3dyf9p32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efsutil3232.dllvof4dldbc5q5632.dllts3dyf9p32.dllo05n7z732.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\efsutil3232.dllvof4dldbc5q5632.dllts3dyf9p32.dllo05n7z732.dllxdrsoyh32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\esent32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\esent32.dllfus86ztw9732.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\esent32.dllfus86ztw9732.dllc2s8x32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\esent32.dllfus86ztw9732.dllc2s8x32.dlleoefv32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\esent32.dllfus86ztw9732.dllc2s8x32.dlleoefv32.dllytbkp832.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\esent3232.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Jerry's F9150M\AppData\Roaming\SystemProc\upd.exe (Trojan.Agent) -> Quarantined and deleted successfully.
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/24/2010 at 09:31 AM

Application Version : 4.37.1000

Core Rules Database Version : 4977C
Trace Rules Database Version: 2789

Scan type : Complete Scan
Total Scan Time : 01:00:51

Memory items scanned : 156
Memory threats detected : 0
Registry items scanned : 5301
Registry threats detected : 0
File items scanned : 69586
File threats detected : 3

Adware.Tracking Cookie
C:\Windows.old\Users\DealTree\AppData\Roaming\Microsoft\Windows\Cookies\Low\dealtree@at.atwola[1].txt
C:\Windows.old\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@atdmt[2].txt
C:\Windows.old\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\guest@doubleclick[1].txt

#6 boopme

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Posted 24 May 2010 - 01:39 PM

OK,great. How is this one running now.
We will run one more to be sure and Yes you can run these all on the other machine.

ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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