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Help me..pls..can someone analyze this


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#1 jclark_75

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Posted 23 May 2010 - 02:52 AM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:12 PM, on 5/23/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HyperTechnologies\Deep Freeze\_$Df\FrzState.exe
C:\Program Files\AutorunRemover\AutorunRemover.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: YSPManager - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - C:\Program Files\Yahoo!\Search Protection\ysp.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AutorunRemover.exe] C:\Program Files\AutorunRemover\AutorunRemover.exe -Hide
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - C:\Program Files\Yahoo!\Search Protection\ysp.dll
O9 - Extra 'Tools' menuitem: Yahoo! Search Protection - {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - C:\Program Files\Yahoo!\Search Protection\ysp.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.ph/com/EGamesPlugin.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{78D80A6F-874A-4762-A11A-89288E4AA6CD}: NameServer = 192.168.2.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O20 - Winlogon Notify: DfLogon - LogonDll.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: DFServEx - Hyper Technologies Inc. - C:\Program Files\HyperTechnologies\Deep Freeze\DfServEx.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 6727 bytes

EDIT: Moved from XP to more appropriate Malware Removal Logs forum ~ Hamluis.

Edited by hamluis, 23 May 2010 - 07:49 AM.


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#2 aommaster

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Posted 25 May 2010 - 09:12 PM

Hello, jclark_75.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Should you still require assistance, please take note of the points below:
  • Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.
  • Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad.
  • The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.
  • Please do not install, update, or run any programs for the duration of the fix.
  • If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for smile.gif
  • Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.
  • If you are running Vista, please run all the fixes as an administrator. This is done by right-clicking the program and clicking "Run as Administrator".

Please do the following so I can take a look at the current state of your system.

We need to run RSIT
  1. Download random's system information tool (RSIT) by random/random and save it to your desktop.
  2. Double click on RSIT.exe.
  3. Click Continue at the disclaimer screen.
  4. Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

NEXT:
(This step may produce a blank log. Let me know if that is the case)
We need to run a GMER scan
  1. Download GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  2. Close all other open programs as there is a slight chance your computer will crash.
  3. Double click the GMER program. Your security programs may detect GMER's driver trying to load. Allow it.
  4. You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  5. Make sure all options are checked except:
    • IAT/EAT
    • Drives/Partition other than Systemdrive, which is typically C:\
    • Show All (This is important, so do not miss it.)
    Note: If GMER crashes or hangs, please retry running a scan. Only this time, in addition to the options mentioned above, uncheck Devices as well.
  6. When the scan is complete, click Save and save the log onto your desktop.

In your next reply, please include the following:
  • Log.txt
  • info.txt
  • gmer.log

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 aommaster

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Posted 28 May 2010 - 12:21 AM

Hello jclark_75
Are you still with us?

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#4 aommaster

aommaster

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Posted 29 May 2010 - 11:14 PM

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please send me a PM with the address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM





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